By : 'Dagni' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW14
24 Dec 2024
People found this helpful0
- Booked a viewing last week (December 2024) with Chris Peskett at Apparent Of Barnes.
- Went to see the property at the agreed time
- Waited in the cold for 15 minutes
- called the letting agency twice but they could not tell me who the agent I was meeting was and why they were not there.
-... Read Full Review
Services : Letting( As a Tenant )Date: 24th Dec 2024
- Booked a viewing last week (December 2024) with Chris Peskett at Apparent Of Barnes. - Went to see the property at the agreed time - Waited in the cold for 15 minutes - called the letting agency twice but they could not tell me who the agent I was meeting was and why they were not there. - I left without having the chance to see the property or a call back from the agency. - I did email the agency explaining the above. Chris Peskett replied and made it sound I was never there, saying the agent was inside the property and no one showed up. - reply was as disappointing as waiting outside the property with no one at the agency knowing where the agent was
Chris Peskett answer was "So you’re saying it’s disappointing to receive an email apologising for a mistake? I should have just not bothered emailing you. I’ll gladly remove you from our database. Happy Christmas."
-
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Thank you for your email Danielle. Your appointment was booked for 12:15 and we had an appointment at the same property at 12:10 and one at 12:20, both of whom attended. Hugo, our lettings negotiator ...
Very ...
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1 Star Review
By : 'BS' Services : Letting( As a Tenant ) Rent PCM : £1650 Would you recommend ? : No Postcode : SW13
10 Mar 2021
People found this helpful2
We had a very sad outcome of our rental agreement. We viewed the property, put down our offer, which had been accepted by the landlord. All checks went through and * written agreement had been arranged move in date. 12 days before moving in (3days before the previously arranged move in time) they... Read Full Review
Services : Letting( As a Tenant )Date: 10th Mar 2021
We had a very sad outcome of our rental agreement. We viewed the property, put down our offer, which had been accepted by the landlord. All checks went through and * written agreement had been arranged move in date. 12 days before moving in (3days before the previously arranged move in time) they started to ask more questions (Despite already agreed on price) and felt very discriminative. She than sadly write an email letting us know the Landlord has breached the deal. Not a phone call to explain why. When I called she admitted only answered for my call as she thought I am an other client (naming her not caring personal data protection). Very unprofessional handling and guess what, it's shows on their website let agreed. Do not waste your time with them, wishing them close down coming fast. Go to ** you will receive much more professional experience and where the agent is there for you not closing an other deal behind your back.
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Hi * I wanted to address some of your concerns that you have raised. I appreciate that this was a stressful situation and we tried to help you as much as possible, however it was ultimately the...
We had a fantastic experience ...
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5 Star Review
Lisa
Lisa
By : 'jedlb' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW13
8 Jan 2016
People found this helpful0
We had a fantastic experience with Lisa from sorting out our first viewing, where she was v helpful and flexible in getting us in early right through to completion where she went out of her way to make things as straightforward as possible. Lisa was an absolute pleasure to deal with and was fair,... Read Full Review
We had a fantastic experience with Lisa from sorting out our first viewing, where she was v helpful and flexible in getting us in early right through to completion where she went out of her way to make things as straightforward as possible. Lisa was an absolute pleasure to deal with and was fair, honest and hardworking, and genuinely cared. We will certainly go to her if we ever move from our happy home. Thank you Lisa!!
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Kyle provided a professional ...
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4 Star Review
Kyle
By : 'Austin' Services : Letting( As a Tenant ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : SW13
1 Jun 2015
People found this helpful0
Kyle provided a professional service and was always very helpful in responding to any queries we had. Many thanks to Kyle and all the team at Apparent... Read Full Review
Services : Letting( As a Tenant )Date: 31st May 2015
Kyle provided a professional service and was always very helpful in responding to any queries we had. Many thanks to Kyle and all the team at Apparent Properties.
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Kyle and Isabel were very ...
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4 Star Review
Kyle
Isabel
By : 'Alex' Services : Letting( As a Tenant ) Rent PCM : £1400 Would you recommend ? : Yes Postcode : TW10
29 May 2015
People found this helpful0
Kyle and Isabel were very kind and supportive thought the whole process. All our questions were answered in a timely and satisfying manner. We had the feeling that both really want to make our move as easy as possible.
As a proposal I would like to see that during the viewing a little bit more... Read Full Review
Services : Letting( As a Tenant )Date: 28th May 2015
Kyle and Isabel were very kind and supportive thought the whole process. All our questions were answered in a timely and satisfying manner. We had the feeling that both really want to make our move as easy as possible. As a proposal I would like to see that during the viewing a little bit more information could be provided (council tax band, expected energy costs, etc.)
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Kyle was very pleasant and ...
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5 Star Review
Kyle
By : 'Pamela' Services : Letting( As a Tenant ) Rent PCM : £1250 Would you recommend ? : Yes Postcode : SW13
26 Feb 2015
People found this helpful0
Kyle was very pleasant and helpful and did everything he could to secure us the property that we
had chosen. He went out of his way to enable us to move in quickly and get all the paperwork completed without fuss. Thanks very much for all your help... Read Full Review
Services : Letting( As a Tenant )Date: 26th Feb 2015
Kyle was very pleasant and helpful and did everything he could to secure us the property that we had chosen. He went out of his way to enable us to move in quickly and get all the paperwork completed without fuss. Thanks very much for all your help Kyle!
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Kyle and the staff were ...
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4 Star Review
Kyle
By : 'Richard' Services : Letting( As a Tenant ) Rent PCM : £2 Would you recommend ? : Yes Postcode : SW13
16 Jan 2015
People found this helpful1
Kyle and the staff were excellent. However, my reason for not giving an excellent rating is because the property still needed a lot of work done to make it safe and liveable when we moved in:
- Live sockets in the kitchen. I received an interesting shock. This was quickly repaired, however
-... Read Full Review
What agent could do to change your mind?
The property really needs a major renovation. Properties adjacent are now on the market with full renovation for the same rent.
Comments on Agent Fees
The property really needs a major renovation. Properties adjacent are now on the market with full renovation for the same rent.
Services : Letting( As a Tenant )Date: 16th Jan 2015
Kyle and the staff were excellent. However, my reason for not giving an excellent rating is because the property still needed a lot of work done to make it safe and liveable when we moved in:
- Live sockets in the kitchen. I received an interesting shock. This was quickly repaired, however - The cooker hood does not ventilate. This is being repaired now-ish - The washer/dryer does not dry - Potentially dangerous mains earthing problems, which will soon be fully repaired - Rodents in the house (rats/mice). The council has a free service, which we are using. Not nice
I entirely appreciate that some of these issues were beyond the control of Apparent Properties, and the landlords have attempted to sort out the relevant problems to their credit. I would have liked them to have been sorted out before we moved in, however, as I now find myself on the phone all the time to sort out the remaining problems (the landlords are in Gloucestershire).
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Lisa at Apparent has been ...
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4 Star Review
Lisa
By : 'Tom' Services : Sales( As a Vendor ) Sold price : £215000 Would you recommend ? : Yes Postcode : SW14
20 Oct 2014
People found this helpful0
Lisa at Apparent has been great and helped push a difficult sale process over the line.
Before signing with Apparent, my faith in estate agents was at an all time low after being repeatedly frustrated by the bungling numpties at another agency, who were all promise and no... Read Full Review
Services : Sales( As a Vendor )Date: 19th Oct 2014
Lisa at Apparent has been great and helped push a difficult sale process over the line.
Before signing with Apparent, my faith in estate agents was at an all time low after being repeatedly frustrated by the bungling numpties at another agency, who were all promise and no performance.
However, Lisa at Apparent offered sound counsel and got a good quality buyer on the table within a couple of days. I thank her for all her help and would definitely recommend her to other people looking to sell their property/
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Kyle White provided a ...
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5 Star Review
Kyle
By : 'John' Services : Letting( As a Tenant ) Rent PCM : £1040 Would you recommend ? : Yes Postcode : SW15
16 Oct 2014
People found this helpful1
Kyle White provided a professional and helpful service to me as a tenant. Communication was excellent, he dealt with queries efficiently, quickly arranged an additional visit at my request and ensured I could move in... Read Full Review
Services : Letting( As a Tenant )Date: 15th Oct 2014
Kyle White provided a professional and helpful service to me as a tenant. Communication was excellent, he dealt with queries efficiently, quickly arranged an additional visit at my request and ensured I could move in quickly.
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Mr Kyle White is very ...
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5 Star Review
Kyle
By : 'Chen' Services : Sales( As a Buyer ) Sold price : £575000 Would you recommend ? : Yes Postcode : SW13
9 Oct 2014
People found this helpful1
Mr Kyle White is very efficient with his job, if I have any questions asking him, he always replied to me promptly and solved my problems, save lots of time, don't think you can ask any more from his service and... Read Full Review
Mr Kyle White is very efficient with his job, if I have any questions asking him, he always replied to me promptly and solved my problems, save lots of time, don't think you can ask any more from his service and help.
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Most of us are familiar with ...
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5 Star Review
By : 'Eve' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW13
17 Sept 2014
People found this helpful0
Most of us are familiar with the agent who promises you the earth but then fails to deliver.
Apparent Properties was not one of those estate agents.
They offered a no nonsense ,transparent service and swiftly sold our house for a record breaking... Read Full Review
Services : Sales( As a Vendor )Date: 16th Sep 2014
Most of us are familiar with the agent who promises you the earth but then fails to deliver. Apparent Properties was not one of those estate agents. They offered a no nonsense ,transparent service and swiftly sold our house for a record breaking price.
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Lisa had the not so enviable ...
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5 Star Review
Lisa
By : 'Lucie' Services : Sales( As a Vendor ) Sold price : £1200000 Would you recommend ? : Yes Postcode : SW13
11 Sept 2014
People found this helpful0
Lisa had the not so enviable job of selling 2 properties in order to buy 1… at a time when there was a little bit of nervousness in the market, and not a huge amount of movement.
She was clear and transparent with everything from start to finish and amazingly dogged and persistent.
She... Read Full Review
Services : Sales( As a Vendor )Date: 10th Sep 2014
Lisa had the not so enviable job of selling 2 properties in order to buy 1… at a time when there was a little bit of nervousness in the market, and not a huge amount of movement. She was clear and transparent with everything from start to finish and amazingly dogged and persistent. She chased down every lose end and led us to successfully complete on our 2 houses by the sheer force of her will. We're hugely grateful that we had her as our Estate agent.
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I have had an on-going ...
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5 Star Review
Chris
Jack
By : 'Nicky' Services : Letting( As a Owner ) Rent PCM : £2 Would you recommend ? : Yes Postcode : SW13
24 Jul 2014
People found this helpful0
I have had an on-going relationship with Apparent Properties for about four years. I bought my house through them, dealing mostly with Chris Peskett who was efficient and helpful at all times and the sale went through smoothly. Apparent then acted as my rental management agent for a year when I was ... Read Full Review
Services : Letting( As a Owner )Date: 23rd Jul 2014
I have had an on-going relationship with Apparent Properties for about four years. I bought my house through them, dealing mostly with Chris Peskett who was efficient and helpful at all times and the sale went through smoothly. Apparent then acted as my rental management agent for a year when I was abroad and they handled the rental process very well. Recently I have used Apparent again for lettings and Jack and John have been amazingly good, really helpful, quick, professional and great to work with. Apparent also have a good admin team to make sure everything is sorted out so we don' t need to worry about anything, so thanks to Holly and Isabel. I would recommend Apparent highly.
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The service from Apparent ...
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5 Star Review
Isabel
Jack
By : 'Jose' Services : Letting( As a Tenant ) Rent PCM : £825 Would you recommend ? : Yes Postcode : SW15
4 Jul 2014
People found this helpful0
The service from Apparent Properties has been amazing, the quality of the their costumer server is second to none, always helping and getting back into any enquirers straight away. Apparent Properties has been one of the best agencies I have... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Jul 2014
The service from Apparent Properties has been amazing, the quality of the their costumer server is second to none, always helping and getting back into any enquirers straight away. Apparent Properties has been one of the best agencies I have used!
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Apparent properties started ...
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2 Star Review
Chris
By : 'Woody' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SE13
6 Mar 2014
People found this helpful5
Apparent properties started out well but it soon became "apparent" that our property was the last thing they wanted to deal with. Every complaint about mold/damp took up to 6 months to sort out.
I was told when my ceiling was floowing with water that it wasn't an important and I'd... Read Full Review
Services : Letting( As a Tenant )Date: 6th Mar 2014
Apparent properties started out well but it soon became "apparent" that our property was the last thing they wanted to deal with. Every complaint about mold/damp took up to 6 months to sort out. I was told when my ceiling was floowing with water that it wasn't an important and I'd have to wait until the next day. In the mean time alot of my possession were drenched. We were often told issues couldn't be sorted out because they couldn't contact the landlord. 5mins of internet research found that the landlord was Chris Pesketts (Apparents owner) wife (who also works at apparent). Apparent refused to contact any of the other 4 tenants and placed all financial pressure onto myself (even though we have a joint contract) to get everything sorted for them. I found them lazy, aggressive and unhelpful. If you are renting avoid like the plague.
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Apparent have been handling ...
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5 Star Review
By : 'Tom' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW13
8 Jan 2014
People found this helpful0
Apparent have been handling my property in Barnes for approaching a year. They have been friendly, efficient, quick to respond to any request I have made, informative when I have asked for advice and professional in every way. I cannot fault them and would not hesitate to recommend them to any... Read Full Review
Services : Letting( As a Owner )Date: 8th Jan 2014
Apparent have been handling my property in Barnes for approaching a year. They have been friendly, efficient, quick to respond to any request I have made, informative when I have asked for advice and professional in every way. I cannot fault them and would not hesitate to recommend them to any prospective customers.
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Lisa did a fantastic job for ...
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5 Star Review
Lisa
By : 'Harvey' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW13
1 Nov 2013
People found this helpful1
Lisa did a fantastic job for us in a situation where we were under a very tight time frame in order to secure our target property for our purchase. Her belief in our house and its location meant a valuation that was much higher than the competitors and she secured the asking price within two weeks. ... Read Full Review
Lisa did a fantastic job for us in a situation where we were under a very tight time frame in order to secure our target property for our purchase. Her belief in our house and its location meant a valuation that was much higher than the competitors and she secured the asking price within two weeks. Thanks for all your help Lisa !
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We live in New Zealand. We ...
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5 Star Review
Kevin
By : 'Morgan' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW18
26 Oct 2013
People found this helpful0
We live in New Zealand. We found Kevin very experienced at dealing with our requirements. In engaging Apparent we were impressed by their knowledge of elements driving the local market including current market movements, the type of buyer attracted to our property and the psychology of the buying... Read Full Review
Services : Sales( As a Vendor )Date: 25th Oct 2013
We live in New Zealand. We found Kevin very experienced at dealing with our requirements. In engaging Apparent we were impressed by their knowledge of elements driving the local market including current market movements, the type of buyer attracted to our property and the psychology of the buying process for those buyers. Communication is regular and whenever we encountered a problem Kevin communicated a solution to such problem. We had some very specific circumstances which meant that our house which had previously been tenanted became vacant for several weeks. Kevin went by to open and close curtains to help security and appearance.
Our first sale fell through at the last minute. Within 24 hours Kevin gave us a commitment that we would be under offer again by the end of the following weekend. We were and at a higher price than we had lost. We are now looking to buy though Kevin.
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Kevin was extremely helpful ...
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5 Star Review
Kevin
By : 'ROYAL' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW13
24 Oct 2013
People found this helpful0
Kevin was extremely helpful in finding properties which met our brief to him .After receiving our initial comments following a viewing he came up with an ideal property with which we are delighted... Read Full Review
ROYAL SWISS APARTMENTS said about Apparent Properties
Services : Sales( As a Buyer )Date: 23rd Oct 2013
Kevin was extremely helpful in finding properties which met our brief to him .After receiving our initial comments following a viewing he came up with an ideal property with which we are delighted .
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I cannot thank the team ...
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5 Star Review
Chris
Clare
By : 'Jane' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW14
24 Oct 2013
People found this helpful0
I cannot thank the team enough at Apparent Properties. We were previously on with another agent without any success and this all changed when we put the house on with the Barnes office. The personal service we received was second to none and it made a huge difference dealing with the owners Chris... Read Full Review
Services : Sales( As a Vendor )Date: 23rd Oct 2013
I cannot thank the team enough at Apparent Properties. We were previously on with another agent without any success and this all changed when we put the house on with the Barnes office. The personal service we received was second to none and it made a huge difference dealing with the owners Chris and Claire directly. The whole process was very quick smooth and professional and they achieved a price above our expectations. Thanks to you both and your wonderful team. When we sell we will definitely be coming back.
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