The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 22 Reviews
82% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
94% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £140,000 | £360,000 |
| Lettings | 100% | 94% | £575 | £1,600 |
Andrews
10 Temple Street, Bristol, Gloucestershire
BS31 1EG
01179864293





By : 'Clare'
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : BS31
Following my dad dying Andrews were very helpful and sympathetic throughout the sale of his home. They communicated with us all the time and Justine was always on hand and looked after me, particularly when I was finding it tough. Would recommend every... Read Full Review

By : 'Martyn'
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : BS31
I have recently let a flat through Andrews Keynsham & cannot speak to highly of my teatment from all members of staff in the branch. Zoe Watkins must be complimented especially for her professionalism, courteousness, efficiency & friendly attitude. A wholly satisfactory... Read Full Review
By : 'Blackwell85'
Services : Mortgages
Sold price : £200000
Would you recommend ? : Yes
Postcode : BS31
Me and My Partner were first time buyers and had been going through London and Country to arrange our mortgage. After 3 weeks of not getting anywhere we were passed the details of Andrews in house Broker called Allan Gibson. Allan from the start was very informative, polite, straight forward and... Read Full Review
£450.00 is worth every penny.

By : 'LaylaStoneHill'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS15
Personable, professional approach, attention to detail whilst managing expectations of both the prospective client and Landlord. Clear concise communication of the current situation and future steps allowing the transition to be a stress free, professional... Read Full Review
Fees in general should not be used in my personal opinion as at an already stressful time, financially and personally, referencing fees add to this. Letting agents should make their income from the landlords once a tenant is successfully placed. For this cost to blatantly fall on the prospective tenant is unfair when they are already paying the landlord high costs to rent their property on a monthly basis

By : 'Sally'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : BS4
Patryck has been by far the best letting agent I have dealt with during my property search. He was very knowledgeable, efficient, polite and patient. After dealing with other letting agents, he was definitely head and shoulders above the rest! I have to say that Andrews Estate Agents in general... Read Full Review

By : 'Rose'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS31
Siobhan was very helpful and found a new tenant for me very quickly. There were some issues with my previous tenant regarding gaining access for viewings etc, which this tenant complained about, but from my side of the process was pretty smooth and efficient. Early days of the new tenancy but... Read Full Review
Chose the tenant finding and rent payment option only, and the fees are reasonable for the ongoing payments. The upfront fees were pretty much industry standard and taken from the first month's rent, which was a bit of ouch, but to be expected.
By : Siobhan
20 Sept 2016Thank you for your review...

By : 'Mrs'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : BS30
Patryck is very professional, friendly and efficient. Prompt responses and a pleasure to deal with. He was very well-informed about the property and gave us a lot of helpful information. Would highly... Read Full Review
By : 'sr'
Services : Letting( As a Owner )
Would you recommend ? : No
Very good at finding a new tenant. Their admin thereafter is atrocious. Even though I used them to find me a tenant for me to manage thereafter, they constantly spooked the tenants by suggesting they review the lease, asked for payments for setting up the lease etc etc etc Administratively... Read Full Review
By : 'Angela'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : BS15
Andrews took on our property following an unhappy start with an alternative letting agent in Bristol - and did all they promised in a fast and professional... Read Full Review
Substantially more expensive than other agents operating in Bristol, but we were doing this for the first time, liked Karen, and this office operated in the right geographical area for our property. We may well negotiate fees next time!
Substantially more expensive than other agents operating in Bristol, but we were doing this for the first time, liked Karen, and this office operated in the right geographical area for our property. We may well negotiate fees next time!

By : 'Lee'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BS4
I'm a first time landlord but using Andrews has made the process far less daunting than I was expecting. I initially dealt with Karen Rushent who was brilliant she gave us the rental income evaluation and managed and took the viewings. She explained everything clearly and what was needed. Tenants ... Read Full Review
The fees are very reasonable for Fully Managed at 8% which I think is a very good deal.

By : 'Christine'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : BS31
The service I have received from Stuart and Caroline with regard to the renting out of my mother's flat has been first class. The whole process has been handled in a professional and efficient way and I have every faith in their ability to manage the letting for me. Any issues which the tenant... Read Full Review


By : 'James'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : BS30
Initially met with Caroline to discuss Landlord services. As a first time landlord, both Caroline and Andrews were great with info and insight around things to consider. As a result, instructed Andrews to act on our behalf to find Tenants, they turned prospective tenant list round very quickly, ... Read Full Review

By : 'Kerrie'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : BS31
Caroline and Stuart knew the sort of property my family and I were looking for. They found us one that was absolutely perfect and we are so grateful. Communication was good throughout the experience, and paper work seemed minimal. Referencing checks began exactly when they said they would and we... Read Full Review

By : 'Stephanie'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BS30
I was very pleased that Andrew's let my property within 24 hours, it was marketed very well and Caroline was very helpful and answered all my queries. Andrew's dealt with everything for me including obtaining all relevant certificates and inventory. They kept me informed throughout the whole... Read Full Review

By : 'Paul'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : BS31
Andrews aren't just interested in new clients who they then forget about - they look after their existing clients well. We have been tenants with Andrews for just over 3 years. A sudden change in our landlord's circumstances meant they were unable to roll over our tenancy for a further year. We... Read Full Review

By : 'Alison'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS30
Caroline was proactive at a times, made the whole process very straightforward. Quick response and actions on any queries and found us a tenant very... Read Full Review

By : 'Alex'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BS30
Caroline was fantastic, the service offered was second to none, I was kept informed at every step of the way and communication was great. I would highly... Read Full Review

By : 'Zena'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : BS30
I was very pleased with the quality of the tenant Andrews found for my property. I have had no problems with him over the last 10mths. I would recommend Andrews to my family and... Read Full Review
By : 'CB'
Services : Letting( As a Owner )
Sold price : £140000
Rent PCM : £795
Would you recommend ? : Yes
Postcode : BS31
Excellent Service throughout, the branch were excellent at securing a good quality tenant quickly and made the whole process stress free. I definitely would... Read Full Review
Great value for money
By : 'Lou'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : PE19
I have rented properties through a variety of agents and this company by far has to be the poorest that I have ever dealt with. I had rented the property for just under a year and big problems recorded at check in (why on earth the property was deemed ready to move into I don't know) took months to ... Read Full Review
Better staff training and drive a culture of accountability. A small gesture goes a long way.
By : Andrews
8 Aug 2014I'm sorry you have not been happy with the service you have received from Andrews. Please contact customerservices@andrewsonline.co.uk with your issues and we will endeavour to resolve...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 6/7/2016, 3:36:20 AM by allAgents