By : 'Kev' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : L21
27 Nov 2023
People found this helpful1
Just wanted to make this known .
A worker in crosby abode who I won't name .
I know this to be factual and true cos it was said to me.
My rent was not paid I was off work suffering depression, and mental health was bad.
I told the worker rent was not paid as I've been off... Read Full Review
Services : Letting( As a Tenant )Date: 27th Nov 2023
Just wanted to make this known .
A worker in crosby abode who I won't name .
I know this to be factual and true cos it was said to me.
My rent was not paid I was off work suffering depression, and mental health was bad.
I told the worker rent was not paid as I've been off work few months savings spent I have several fit notes , Councillor reports and expert reports to back this up didn't get that far his words me sickened me """":another on playing the mental health card""":!°
12 months ago I thought depression was just something single mums made up to describe there day I didn't appreciate wat it was as never had anything like it " I now know exactly what it is but even when I didn't understand it I wouldn't have said anything like this !
Vile man and if this is tge stance on mental health that this company has or breeds I woukd not want to be affiliated with them plenty of estate agents about so let get these calls listened to.
The man also tried n failed to use bully boy tactics to get another vulnerable person to leave there home .
I just wanted to put this out there so you can make an educated decision as to whether you want these ppl managing your sale or properties.
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Absolutely incredible service ...
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5 Star Review
Katrina
By : 'Rebecca' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : L23
25 Sept 2022
People found this helpful0
Absolutely incredible service and massive thank you to Katrina who carried us through the whole process, she was helpful, professional but extremely pleasant and friendly and kept us updated... Read Full Review
Services : Letting( As a Tenant )Date: 25th Sep 2022
Absolutely incredible service and massive thank you to Katrina who carried us through the whole process, she was helpful, professional but extremely pleasant and friendly and kept us updated throughout.
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5 Star Customer ...
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5 Star Review
Katrina
By : 'Simon' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : L20
3 Mar 2022
People found this helpful0
Massive thanks to Kristina and Lottie for being very friendly and approachable at all times when needed, listened and helped.
Brilliant... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Mar 2022
Massive thanks to Kristina and Lottie for being very friendly and approachable at all times when needed, listened and helped.
Brilliant people
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Superb ...
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5 Star Review
Katrina
By : 'Christopher' Services : Letting( As a Owner ) Rent PCM : £700 Would you recommend ? : Yes Postcode : L21
21 Feb 2022
People found this helpful0
I have used Abode in the past, and have been satisfied. This time I felt that the service has been stepped up. As a landlord you need good communication and Katrina was attentive, quick to reply and efficient. What more could you ask for.
Thank you... Read Full Review
Services : Letting( As a Owner )Date: 21st Feb 2022
I have used Abode in the past, and have been satisfied. This time I felt that the service has been stepped up. As a landlord you need good communication and Katrina was attentive, quick to reply and efficient. What more could you ask for. Thank you Abode
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Efficient service from ...
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5 Star Review
Liz
By : 'Cheryl' Services : Sales( As a Vendor ) Sold price : £77000 Would you recommend ? : Yes Postcode : L20
2 Nov 2021
People found this helpful0
Elizabeth (Abode) was efficient, friendly and informative in the process of selling my house.
She said she would sell the property and she did within just over a... Read Full Review
Elizabeth (Abode) was efficient, friendly and informative in the process of selling my house.
She said she would sell the property and she did within just over a week.
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Investment and ...
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5 Star Review
Liz
By : 'Vinit' Services : Letting( As a Owner ) Rent PCM : £89000 Would you recommend ? : No Postcode : L20
1 Nov 2021
People found this helpful0
Liz and the entire team are consistently supportive to all requests, whether it is repairs, administrative or financial. I have personally been dealing with Liz on a number of purchases and refurbishments and can say without doubt that everything has been handled with great care and attention and... Read Full Review
Services : Letting( As a Owner )Date: 1st Nov 2021
Liz and the entire team are consistently supportive to all requests, whether it is repairs, administrative or financial. I have personally been dealing with Liz on a number of purchases and refurbishments and can say without doubt that everything has been handled with great care and attention and most of all great enthusiasm.
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The worst agents I have ever ...
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1 Star Review
By : 'Connor' Services : Letting( As a Tenant ) Rent PCM : £700 Would you recommend ? : No Postcode : L26
25 Jul 2020
People found this helpful1
The worst agents I have ever had to deal with being pressured to leave a property before the date I told them I was leave all so they can get there commission early don’t deal with this computer absolute... Read Full Review
Services : Letting( As a Tenant )Date: 24th Jul 2020
The worst agents I have ever had to deal with being pressured to leave a property before the date I told them I was leave all so they can get there commission early don’t deal with this computer absolute jokes
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Disgraceful ...
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1 Star Review
By : 'Tricia' Services : Property Management Would you recommend ? : No Postcode : L23
20 Nov 2019
People found this helpful3
Terrible service, I was advised before we put the house on the market with them not to Abode Crosby. We put our house on the market in August we only had about 6 people across the door, we never got any feedback from them. I phoned the office several time with my email address never heard anything, ... Read Full Review
Services : Property Management( )Date: 20th Nov 2019
Terrible service, I was advised before we put the house on the market with them not to Abode Crosby. We put our house on the market in August we only had about 6 people across the door, we never got any feedback from them. I phoned the office several time with my email address never heard anything, we received a phone from them and my husband said we were thinking of taken the house off the market. The guy said he will get somebody to call us back, never heard a thing, went online and the property had been taken of the market. I called in to the office to get my keys back, not one person asked why we were very unhappy with the service. How they have won award for best estate agents is unbelievable, I would never recommend them to anyone.
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AVOID, worst customer service ...
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1 Star Review
By : 'jackie' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £675 Would you recommend ? : No Postcode : L22
22 Sept 2019
People found this helpful2
Absolutely shocking service....had me stood in the rain for 40 minutes waiting for an estate agent to arrive for a viewing I phoned to query the delay after 10 minutes of her being late and was told she was on her way from thornton but it was in her diary! 30 minutes later no call back I had to... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 21st Sep 2019
Absolutely shocking service....had me stood in the rain for 40 minutes waiting for an estate agent to arrive for a viewing I phoned to query the delay after 10 minutes of her being late and was told she was on her way from thornton but it was in her diary! 30 minutes later no call back I had to phone them again for the phone to be answered by the same woman laughing!! She then called the estate agent who apparently had my viewing in her diary as cancelled?? then had the cheek to question if I've received an email or voicemail to confirm cancellation! all I was offered was an apology! No empathy, cocky, lying staff refuse to rent any property from them.
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The letting department was ...
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5 Star Review
By : 'Kerrie' Services : Property Management Would you recommend ? : Yes Postcode : L21
7 Aug 2019
People found this helpful0
The letting department was brilliant the staff very friendly and helpful excellent service was provided by the team and I have had questions answered with the best... Read Full Review
Services : Property Management( )Date: 6th Aug 2019
The letting department was brilliant the staff very friendly and helpful excellent service was provided by the team and I have had questions answered with the best advice
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I have just tried to book a ...
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1 Star Review
By : 'Julie' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : L23
29 Jul 2019
People found this helpful0
I have just tried to book a viewing with Abode, Liverpool and was informed that it was too late in the afternoon to arrange something and that I should have given them several day's notice before asking to view a property for which they are the key holders. I explained that I live in Kent... Read Full Review
I have just tried to book a viewing with Abode, Liverpool and was informed that it was too late in the afternoon to arrange something and that I should have given them several day's notice before asking to view a property for which they are the key holders. I explained that I live in Kent and will only be around this week, but it made no difference. I only noticed the property on Right Move this morning. Terrible service and terrible attitude to match.
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Excellent ...
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5 Star Review
John
By : 'Susan' Services : Other Would you recommend ? : Yes Postcode : L23
11 Feb 2019
People found this helpful0
John is friendly , polite and very efficient . He is very good at communicating with buyers and organising viewings in a swift manner . He took the time to listen to our requirements to ensure suitable property matches . A pleasure to deal... Read Full Review
John is friendly , polite and very efficient . He is very good at communicating with buyers and organising viewings in a swift manner . He took the time to listen to our requirements to ensure suitable property matches . A pleasure to deal with.
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Unprofessional... poor ...
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1 Star Review
By : 'MFy' Services : Sales( As a Vendor ) Sold price : £115000 Would you recommend ? : No Postcode : L21
24 Jul 2018
People found this helpful2
Not sure what they did when selling my grandmothers property. For 12weeks the property was only advertised in the newspaper once. All other weekly advertisements focused on every property they had sold?? Their slogan "everything we touch turns to sold', eventually when the property was ... Read Full Review
Services : Sales( As a Vendor )Date: 23rd Jul 2018
Not sure what they did when selling my grandmothers property. For 12weeks the property was only advertised in the newspaper once. All other weekly advertisements focused on every property they had sold?? Their slogan "everything we touch turns to sold', eventually when the property was sold we had to chase them to chase solicitors to get updates. They seem to have developed a habit as well to let viewers and purchaser to view property without informing the owners... extremely poor communication from their end. Would I use them again to market any property definitely not. People I have spoken to including our buyer have also said the same thing, however when this has been fed back to them they dismiss all these comments...
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Great friendly and ...
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5 Star Review
By : 'Mrs' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : L23
8 Jul 2017
People found this helpful2
Great friendly and professional staff. House buying is so emotionally draining and i wasnt happy when i called to enquire about a house that was sold before the ink was dry on rightmove!!!! Mike Lynch was empathetic, understanding informative and very professional. I did not choose to sell my... Read Full Review
Great friendly and professional staff. House buying is so emotionally draining and i wasnt happy when i called to enquire about a house that was sold before the ink was dry on rightmove!!!! Mike Lynch was empathetic, understanding informative and very professional. I did not choose to sell my house with abode due to the competition with other companies offering a flat rate but what ive realised now is that Abode look after their own, those who sell with them, and inform them immediately when a property of their clients criteria becomes available before its released on rightmove which is a good thing and something i hadnt considered. ðŸ˜
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Recently brought a new ...
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1 Star Review
By : 'Disappointed' Services : Sales( As a Buyer ) Sold price : £155 Would you recommend ? : No Postcode : L22
2 Mar 2017
People found this helpful12
Recently brought a new renovated property via Abode. Discovered serious problems with property which was hidden to naked eye. Contacted Abode to communicate with seller about concerns. Received very poor customer service from Abode. They couldn't care less as they made their commission. Warning to... Read Full Review
Recently brought a new renovated property via Abode. Discovered serious problems with property which was hidden to naked eye. Contacted Abode to communicate with seller about concerns. Received very poor customer service from Abode. They couldn't care less as they made their commission. Warning to future buyers. Do not believe a word about the condition of the property. Do the work yourself. As newly renovated properties are being sold by cowboy builder property developers who cut corners.
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I have found having my ...
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5 Star Review
By : 'Mr' Services : Letting( As a Owner ) Rent PCM : £1800 Would you recommend ? : Yes Postcode : L23
29 Sept 2016
People found this helpful2
I have found having my properties managed by Abode has been a refreshing change. I have struggled for years to get tenants paying on time and to find an agent that works to help me.
I have all my properties in Crosby now managed by Abode and delighted at their fresh... Read Full Review
Services : Letting( As a Owner )Date: 28th Sep 2016
I have found having my properties managed by Abode has been a refreshing change. I have struggled for years to get tenants paying on time and to find an agent that works to help me. I have all my properties in Crosby now managed by Abode and delighted at their fresh approach.
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What a refreshing ...
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5 Star Review
By : 'Reluctant' Services : Letting( As a Owner ) Rent PCM : £950 Would you recommend ? : Yes Postcode : L23
6 Oct 2015
People found this helpful1
What a refreshing change.
From start to finish, abode have handled the renting of my property extremely well, from the initial valuation through to the move in and rent collection everything has gone smoothly.
I was considering looking after the property myself, but Abode persuaded me to let ... Read Full Review
Comments on Agent Fees
Using the old adage 'you get what you pay for', there fees maybe aren't the cheapest out there, but they have already proved their worth so no complaints at all.
Services : Letting( As a Owner )Date: 5th Oct 2015
What a refreshing change.
From start to finish, abode have handled the renting of my property extremely well, from the initial valuation through to the move in and rent collection everything has gone smoothly.
I was considering looking after the property myself, but Abode persuaded me to let them look after it, I'm glad I did. It doesn't cost much each month and the aggravation of looking after the property myself is taken away completely.
I have found the staff to be knowledgeable and professional and I couldn't praise them enough so far. Highly recommended.
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totally unprofessional ...
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1 Star Review
By : 'lynne' Services : Letting( As a Tenant ) Rent PCM : £850 Would you recommend ? : No Postcode : L23
21 Nov 2014
People found this helpful10
totally unprofessional dealings
trying to charge for anything they can think of
abrupt bad mannered arrogant
texting at 2 in the morning asking for keys
phoning asking for keys
told to drop keys off at 11pm where... Read Full Review
What agent could do to change your mind?
I think the agents could be more professional in their dealings with tenants. far to abrupt and off hand
for no apparent reason. frequently asking for keys to be dropped off before previous arranged time is not acceptable. texting at 02.08 asking for keys is not acceptable. waiting until previous arranged time is missed before harassing someone would be more professional.
Services : Letting( As a Tenant )Date: 21st Nov 2014
totally unprofessional dealings trying to charge for anything they can think of abrupt bad mannered arrogant texting at 2 in the morning asking for keys phoning asking for keys told to drop keys off at 11pm where ???
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The whole thing was a debacle ...
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2 Star Review
By : 'disgusted' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : L22
13 May 2014
People found this helpful11
The whole thing was a debacle from start to finish first ever request to view a property I just hope the house we decide to buy is not up for sale with abode. The word communication is not in the vocabulary of the staff in this place, but make up long hair and nails is a big feature along with... Read Full Review
What agent could do to change your mind?
A bit of communication and actually knowing what is ahat before sending people on a wild goose chase when they have appointments and a strict time limit.
Services : Sales( Prospective Vendor/Buyer )Date: 12th May 2014
The whole thing was a debacle from start to finish first ever request to view a property I just hope the house we decide to buy is not up for sale with abode. The word communication is not in the vocabulary of the staff in this place, but make up long hair and nails is a big feature along with males who don't pass on messages. Do not really want to have to deal with this crew again but if the house we like is with them then so be it.
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I feel another agent would ...
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2 Star Review
By : 'CrosbySeller' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : L23
27 Dec 2013
People found this helpful7
I feel another agent would have got us a much better price.
I liked the Abode staff who were generally helpful and seemed enthusiastic. However, the marketing of the house was not as I expected - poor quality photos and a write up which did not emphasize the best points.
The real issue was... Read Full Review
Services : Sales( As a Vendor )Date: 27th Dec 2013
I feel another agent would have got us a much better price.
I liked the Abode staff who were generally helpful and seemed enthusiastic. However, the marketing of the house was not as I expected - poor quality photos and a write up which did not emphasize the best points.
The real issue was when it came to the negotiation with a potential buyer. It was a complex negotiation because of the buyer's building society. However I felt that we were not kept in the picture and that Abode just wanted their commission on the sale as soon as possible. They spent most of their time persuading us to accept a low price. I'm sorry I used Abode and would not recommend them.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9/10/2018, 7:42:28 AM by allAgents