Abbey Properties (London)

JUST TO MAKE SURE WE ARE TALKING OF THE SAME AGENCY, it is Abbyelord properties ltd. Before sending them the deposit of £1100, I've read all the reviews. They were all bad. Therefore, before sending the deposit I've asked them a draft of what would have been our agreement. ... Read Full Review

The worst company ever! They never returned our deposit,for one month they lie to us they send it when we ask for prof of sending money they send fake dokument and data in that dokuments wasn't even myn Very big crook ... Read Full Review

Well, i stayed there with my husband almost 1y and a half, until i get pregnant. I talked with the landlord with 1 month ago that we will move forever in our country because of my pregnancy and some problems! He said ok, don t worry, we will keep 75£ from the deposit because you ... Read Full Review

During my stay (I had a two-month lease) the property made requests that I found unlawful such as the monthly payment only in cash with an extra percentage to be paid for no one knows why. Now, almost two months after my check out, I am still waiting to get my deposit back, and following my ... Read Full Review

They should be rated zero star. Took dépisté from me, then informed me that landlord rejected. Now I am running after them and they don’t return my money. I have gone to the court. Stay away from Nelly and Anna. They are unethical people, but I will not leave it ... Read Full Review

Awful company - everyone working there are extremely incompetent, sly... Getting hold of them over the phone is near impossible, forget about email! Took me months to get back my deposit. Liars, cheaters, horrible horrible horrible people. They will deceive you and pocket all the extra money they ... Read Full Review

Not surprised these have gone bust. We have been chasing unpaid invoices for pest control since June 2018 & Feb 2019 to no avail. As a small contractor we cannot afford to let jobs go, likewise we can't afford to lose £1005.60. Anna has on more than one occasion promised ... Read Full Review

UPDATE: In retrospect, and since the delay in making a claim for the deposit was the inventory-check company's fault I'm changing the rating 1 - > 2/5. We entered the property 3 days late because of papers they hadn't notified us that we would need and also because they ... Read Full Review

Worst company (that's right, not just agency, but company) I've had the displeasure of dealing with. I had a member of staff (Louis) literally swearing at me while I was sat in their office, and Anna insisted on providing a sham contract, then withholding my money when I wasn't happy to go ahead ... Read Full Review

I have had an awful experience with Abbey Properties. I have found most of the staff to be rude and unhelpful. We have had a lot of problems in the flat that have not been resolved. Considering the amount we pay for the flat we should not have had to live in the conditions we ... Read Full Review

Im really frustrated with this agency as I was a client of theirs and trusted them with my flat to let and manage as I live abroad. They acted unprofessional, were aggressive and abusive when I raised a complaint with lettings manager but stefan who is in sales took it upon himself to intervene. I ... Read Full Review

Terrible services... avoid Stefan. Manipulating And extremely arrogant and possesses the demeanour of a illiterates wannabe Highflyer who has no accurate knowledge of the property market and purely bases valuations on facts and figures he finds from the Internet.. if being a agent was that easy I ... Read Full Review

Great communication, top class service, really helpful and extremely quick in closing the deal. Oliver and his team helped me to secure my dream property. Highly ... Read Full Review

I would definitely not buy any property with Abbey properties again. Although the purchase of the property did go through, it was a long and stressful path to completion for both the vendor and I. Although pricing of the property ended up being quite fair for both buyer and vendor, the dealings ... Read Full Review

We are a property developer and are in the market for properties frequently. We therefore come accross estate agents of very differing quality, including those who unfortunately try to artificially abuse their control of a sales transaction. We found Stefan from Day 1 acted with us professionally, ... Read Full Review

Very helpful and polite from the first phone call to the last. When we didn't get the first house we wanted he made an effort to look elsewhere. Nice ... Read Full Review

I recently rented a property in St Johns wood via Abbey properties. I was extremely satisfied by the high level of service that i received by Mr Mohammad Farhadi, my agent. he was efficient, professional and was accommodating in every ... Read Full Review

A dreadful experience from beginning to end. If you HAVE to deal with these people make sure you keep photos of everything, double check everything they provide in terms of paperwork and above all, be prepared for a battle the whole way. They will promise to deliver and fail to deliver in almost ... Read Full Review

I found the staff at Abbey properties were very professional, knowledgeable and friendly in keeping me up to date of the sale of my property. I would certainly recommend using ... Read Full Review

Avoid Abbey Properties at all costs. They are dishonest and manipulative. They make promises they will never deliver. When dealing with them I signed a lease and offer letter that promised the flat would be renovated (new carpets, painted walls, furniture removed). When they handed the keys over, ... Read Full Review