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Urbanbubble

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“ FRAUDULENT... ”

Jun 24,2018
Minithumbdown
By: 'Marta Pawlowska'
Jun 24,2018
0 people found
this helpful
It is unbelievable how fraudulent this company is. They have only made life difficult for me throughout my stay with them. Firstly the studio I was provided was dirty when I moved in. It had stains and leftover food in the microwave and faulty furniture. ...
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Sep 27,2017
Minithumbdown
By: 'erosnyx'
Sep 27,2017
2 people found
this helpful
The first year I lived here I had a few issues regarding rent payment, but overall they were okay. Because of this I opted to book a second year with them. I requested to be in the same room, although they didn't guarantee the exact ...
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Comment on agent fees
You pay a high fee straight away for your room (along with other fee's beforehand), they're only interested in your money and not your wellbeing as a tenant.
Was this helpful? Yes
Jul 13,2017
Minithumbup
By: 'Sarah'
Jul 13,2017
0 people found
this helpful
Urbanbubble have been nothing but great since we moved in. Smooth on move in and responding to queries. I love living in Norfolk House 1 and urbanbubble have been nothing but helpful. Would really recommend and price is decent for location...
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Comment on agent fees
Decent - in line with other agents
Was this helpful? Yes
Jul 12,2017
Minithumbdown
By: 'jacqueline'
Jul 12,2017
0 people found
this helpful
Do not enter any property that they manage in Liverpool, Shocking, My daughter and three other friends rented a cluster in Queenlands place Liverpool. Firstly they were delayed from moving in and then they tried to make them pay rent for the two weeks delay. ...
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By: Community Manager- Queensland Place
Jul 18, 2017
View all comments (3)
Good Morning Jaqueline, we will contact you directly pick up on these issues that you have raised above, as many of them relate to an ongoing situation with your daughters cluster, we can also provide you with images of the damage caused in the cluster and evidence that a deep clean did not take place. I am happy to review the charges that have been applied to all residents in the cluster to ensure that they are fair, however the charges applied area and have been equally split between amongs ...
Apr 05,2017
Minithumbup
By: 'JM1'
Apr 05,2017
0 people found
this helpful
I have lived in a property managed by Urban Bubble for almost a year now and they have been very good at getting back to me when I have ever needed to query anything. Nathan Yates has been especially helpful over the past few months ...
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Comment on agent fees
I would definitely recommend
Was this helpful? Yes
Apr 04,2017
Minithumbdown
By: 'Student in post graduate education *'
Apr 04,2017
2 people found
this helpful
There are no two ways about it. Urban bubble is without doubt the worst letting agency I have encountered during my 10 years of letting property. R* is rude and unprofessional and the team as as a whole take too long to respond to issues about ...
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Comment on agent fees
-
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By: A
Jul 10, 2017
View all comments (1)
Dont want to even leave a star absolute fraudsters - exploiting students through overcharging - exploiting students through false advertisement ( accom wasnt even complete when we all moved in) - No reassurance or line to call always being forwarded to a voicemail/ emails not followed up. - charged £170 for a repaint when the accom was left looking much better than it did when we arrived - fire alarm didnt work throughout the time we lived in the accom - all students who lived in thi ...
Dec 06,2016
Minithumbup
By: 'Barbara Watson'
Dec 06,2016
0 people found
this helpful
Our contact with Urbanbubble is Emma,, she is always pleasant and takes note of any problem. We have always received an excellent service from her team and she should be congratulated on her ability to work under pressure. Thanks Em...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 15,2016
Minithumbup
By: 'Albion Works Resident'
Nov 15,2016
0 people found
this helpful
As a resident/owner at Albion Works, I have been very satisfied with the work that Urban Bubble have completed and have found that they deal with any Maintenance related issues promptly and professionally. I would like to thank them for their service to date ...
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Nov 11,2016
Minithumbup
By: 'Jeff Blane'
Nov 11,2016
0 people found
this helpful
Extremely pro-active estate agents with great knowledge of the property market and a good understanding of the sales process for shared ownership property. This is the first time I have experienced any feelings of confidence in the people handling the sale of my property...
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Comment on agent fees
May be slightly higher than others but probably in line with the service provided.
Was this helpful? Yes
Nov 08,2016
Minithumbup
By: 'Fantastic Company'
Nov 08,2016
0 people found
this helpful
I would like to say Urban Bubble have been absolutely great as a management company and I will go so far as to say if I bought another flat in the city centre I would have to make sure that Urban Bubble are the management ...
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Comment on agent fees
Excellent
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Agent Fees

No fees set.
Last updated at 4:42 PM 08/11/2016 by urbanbubble

Complaints Procedure

http://urbanbubble.co.uk/complaints-procedure/
Last updated at 4:42 PM 08/11/2016 by urbanbubble

Awards won by Urbanbubble

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Liverpool
Unit 1, The Artesian Plaza, Jamaica Street, Liverpool L1 0AJ
(5)
Manchester
Swan SquareSevendale, HouseDale Street, Manchester M1 1JA
(5)


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