Sutton Kersh & Co

Liars and time wasters. Once they have you signed they will give you the worst service you can ... Read Full Review

Really pleased with the support I received from @Abby. Thank you very much for getting this issue that was ongoing for 8 months sorted in less than 8 ... Read Full Review

Our experience with Sutton Kersh has been extremely disappointing. We expected a professional and transparent service when letting our property, but this was not delivered. Communication has been inconsistent, and key details were either misrepresented or not disclosed, leading to unnecessary ... Read Full Review

Staff very friendly and helpful. Good communication at all stages with me - the buyer - and liaising with the ... Read Full Review

FIVE STARS ALL THE WAY ⭐️⭐️⭐️⭐️⭐️ The city centre branch has been amazing in our property purchase. Deborah has been very professional and has been dealing With our purchase. I can highly recommend Sutton ... Read Full Review

The worst service ever, don't use them, they are only interested in get money out of you without any kind of human respect. Absolutely ... Read Full Review

Do not rent with this company. They will leave you with a property that is not safe. We have had severe black mould & unsafe electrics for 2 years and nothing is being done about ... Read Full Review

Had a nasty surprise when I completed on an auction property. The small print in legal pack said I was responsible for sellers legal and auction fees without any amounts specified. Upon completion the buying and selling auction fees I was expected to pay equated to £5500 or 12% of the purchase ... Read Full Review

We gave our property to Sutton Kersh to find us a tenant. They found a really dodgy tenant who sub letted our property and left after just one month. We had no choice but to let them give notice as it was messy and the lady subletting said she can’t afford to stay. After they left, we ... Read Full Review

Sold my house in August 2021 . Everyone we dealt with were great, if I ever sell again I would use the west derby branch again. Thank you to Peter and his ... Read Full Review

Our chain suffered due to having sutton kersh in it. Sutton kersh sold the first property in our chain (we were 3). After three months the first buyer pulled out, having started no mortgage, searches or enquries. However sutton kersh had no followed up. With the second buyer finding out any ... Read Full Review

Just completed on a house sale. Popped down to west derby office all excited to pick keys up and was left outside in the rain with the guy looking at me while he was on the phone. Was it really too much trouble to just ask the person who he was speaking to to wait just one second while he opened ... Read Full Review

Absolutely disgusting, staff have ignored phone calls, voicemails and emails for the last 3 months and when we visit them face to face they tell us to call them? How when no one answers and when they do they respond ‘we will get back to you as soon as possible’. Staff are ... Read Full Review

PATHETIC I am an investor and over the last 2 years their guide prices are nowhere near the mark, today I wanted to bid on a piece of land, guide price £100,000 it went for over 300,000. This is one of many, they are just wasting everybodys time, WHO IS MANAGING THIS COMPANY. Also ... Read Full Review

Rude agents on the phone. Interrupt the customer speaking. Try to talk over you. No customer service training there. When called out said you interrupt us we interrupt you. No if you cant do people skills go get another ... Read Full Review

Avoid at all cost!! They never respond, bad phone manner, getting through to them is very difficult. Overall customer service is very disappointing. I have put an offer and its been 4 weeks and I'm still waiting to receive a response. After constant phone calls and email I have been told by ... Read Full Review

Never respond to emails. Demand to reschedule multiple times for even the simplest tasks. Only interested in getting money out of ... Read Full Review

PLEASE PLEASE DONT USE THIS ESTATE AGENT! I moved in to a property in Walton around 3 years ago and it was an absolute nightmare. Picked keys up fine. Got to the house and it was clear that it hadn't been cleaned, under the couch was a used condom, behind the fridge was mold and loads of ... Read Full Review

I was wrongly advised, Sutton Kersh, on behalf of the “fake buyer” Ms Lampitt, forced me to empty the flat for selling it as a condition for going a head with the sale as a request from the “fake buyer” and on the day of exchange/completion the sale was cancelled. therefore I lost of my ... Read Full Review

Try and avoid Sutton Kersh at all costs, when first going to view the property no one turned up to show us around (should have been the first red flag) and instead we where shown around by the tenants, naively we still rented the flat from themselves and it has been hell ever since. When moving in ... Read Full Review