The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
2.1/5, 14 Reviews
31% Recommended
100% letting valuation accuracy
88% letting fee satisfaction
Stuart & Partners
2-3 Palmerston House, Sydney Road, Haywards Heath, West Sussex
RH16 1DR
01444 414931
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 3 | 0 | 1 | 9 | 0 | 0 | 0 | 0 | 0 | 1 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 88.00% | £715 | £1,200 |
Share On : 
Sue
emma
By : 'c'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Rent PCM : £715
Would you recommend ? : No
Postcode : RH16
The worst experience I have ever had with any organisation, extremely rude staff who are abusive to tenants when they have issues. They do not carry out proper repairs leaving people without heat or hot water in the middle of winter I experienced this two winters in a row with them. When you ... Read Full Review
Share On :
emma
By : 'Sarah'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RH19
I moved over to Stuart and Partners based on local recommendation from a colleague in the industry and have been very pleased with the level of service, particularly in light of the current challenging work ... Read Full Review
Share On :
By : 'Tracy'
Branch : Hassocks, 38 Keymer Road
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : RH15
I think this letting agents are the most insensitive agents I've ever been to , and they promised to call me either way and surprise surprise they didn't !! Keep well away everyone deserves a second chance never ever again would I use ... Read Full Review
Share On :
Sue
By : 'Tomas'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RH16
After 5 years of renting with them, and always paying on time and never causing any damage to the property , I am faced with completely different agency when I want my deposit back. After Paying for 16 hours of cleaning, getting window cleaners to clean inside and out plus the balcony they are ... Read Full Review
Share On :
emma
By : 'JUstin'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN7
I have used the services of Stuart and Partners for 2 properties for over 18 years. At all times their levels of service and help has always been first class. My dealings with Emma have been professional and always mutually balanced on issues regarding tenancy issues. If I need the services of a ... Read Full Review
Market rates
Share On :
emma
By : 'Marcin'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : RH17
We have just move our after 1.5 years of living in Sussex and renting from Stuart & Partners. We had a very good experience before and during our tenancy. The agents responded quickly to any issues we raised. We haven't had any bigger issues with getting our deposit back as we kept our ... Read Full Review
Good
Share On :
By : 'Ted'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : RH17
Terrible experience left with no heating for over 11 days in total young kids in the house electric kept blowing live wires hanging out of the wall and the boiler was condemned In 12 years of renting I've never experienced nothing as bad as this terrible and kept all my deposit charging absaloute ... Read Full Review
Share On :
By : 'ladybag'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RH16
Horrible ! The heater in one of the rooms wasnt working since I moved in and when i asked for it to be fixed - it was winter - it took them till now to finally bring the extra heater. They did not fix other one. They were coming in to the house when we werent there even when I said i do not wish ... Read Full Review
BAD
Share On :
By : 'Mike'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : RH16
From the moment we saw the inventory when moving in seeing photos such as pencil marks, we knew we'd have a challenge getting our full deposit back! We were at the property in question for 18 months and for over a year of that the extractor fan didn't work. Terrible at caring for their tenants, as ... Read Full Review
More effort made. Telling us to give them a receipt of the cleaning which apparently would have made a difference but they never did. Even though we had a professional cleaner do it, charging us over the odds to clean a hob/oven and to clean some dust (apparently).
Admin fee overpriced and should never cost that much!
Share On :
emma
By : 'David'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW4
The agent demanded a £150 admin fee to contact my bank and employer. When i questioned this fee (the bank charge £8.50) I received no response. When I chased the mails were simply forwarded to the landlord. The agent then did nothing to ensure my application went through before the landlord lost ... Read Full Review
Share On :
By : 'Lexicon'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : -
All very lovely and pleasant through obtaining our property and all the while we were paying them money- when we terminated our tenancy. got nasty about the deposit. Basically they use JK inventories who are clearly incompetent. We went to their office to discuss 'deposit deductions' including ... Read Full Review
Not attempted to keep more of my deposit than is due by essentially lying, accepting that their inventory clerk does a bad job. Behaved professionally when dealing with this matter rather than not even bothering to investigate themselves leaving me to do this to avoid unfair charges.
Share On :
By : 'Disgruntled'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Underwhelmed completely by this agent. My husband and I went to view a property today with them, we were the first of the appointments scheduled for this particular property for the day. Left the property after viewing (another person arrived to view it) and decided we wanted to take it. Phoned ... Read Full Review
Perhaps explained their viewing criteria upon making the booking with them, before wasting our time. Telling us when we viewed the property that there were others viewing it and that all our details would be passed onto the landlord to decide.
Share On :
By : 'WorkingProfessional'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Tenant )
Would you recommend ? : No
I have contacted Stuart and Partners numerous times regarding properties to let and for sale. One particular property we were interested in was put on the market, then taken off, (which was out of their control) then put back on but without taking viewings or offers, then put back on in full. ... Read Full Review
A simple courtesy call to keep us in the loop of what was happening would have prevented such frustration and disappointment with Stuart and Partners. Obviously if a property sells, it sells, that is their job. However, the other people looking at the same property are also entitle to some courtesy and for Stuart and Partners they need to address a serious customer service issue and provide their staff with sufficient training so they know how to communicate with clients.
Share On :
By : 'Sara'
Branch : Haywards Heath, 2-3 Palmerston House, Sydney Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
They are a really good agent. They find tenants quickly, their admin is quick and they always call you back. They remind you when your gas safety is needed and if there is anything you need to be doing to fulfill your obligations. My only problem with them is their rental payment takes ages. It can ... Read Full Review