The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 11 Reviews
45% Recommended
0% letting valuation accuracy
43% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 43.00% | £625 | £1,100 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 5 | 3 | 0 | 0 | 0 | 0 | 0 | 3 |
Stepping Stones
3 - 4 Horsefair, Banbury, Oxfordshire
OX16 0AA
01295 275 856

By : 'Elisavet'
Branch : Banbury, 3 - 4 Horsefair
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : OX16
I have a viewing for the house and he cancelled after couple of days and the reason is because the house is to small.. before we see the house, so I don't know why he call me back to make an appointment for viewing! Also when he understand we don't speek very good English he is very rude ... Read Full Review
By : 'Laura'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : OX16
AVOID AT ALL COSTS, especially if you're not from the UK. We had a disgusting experience with a male agent (unfortunately I didn't catch his name), who showed us a property to rent in Banbury. Before even showing the house, he asked about our jobs and, when I said that one of the rent ... Read Full Review

By : 'Maria'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX16
Excellent service !!I cannot thank enough Glen for showing us the house in detail virtually last year.We did rent a 3 bed house for a year ,They were very supportive the whole year stayed in the house .Spot on communications with Laura for arranging viewings while we were in the property for new ... Read Full Review


By : 'Irina'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX15
I was with this agency for two years. Excellent fast service, always ready solve problems quickly. Special thanks to Kieran and Glenn!!!! Could recommend to ... Read Full Review

By : 'Nick'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : OX16
Terrible company, absolutely regret going with them. Cheated me out of my deposit and were extremely unhelpful and unrofessional. Highly do not ... Read Full Review
By : 'Rebecca'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : No
Postcode : OX16
Terrible estate agents... AVOID AT ALL COSTS!! No matter how much you like the property it is not worth renting from them. They are very unprofessional. The owners are terrible people. They do not care about their tenants at all, they just look after the landlords. They rented us a property in a ... Read Full Review
By : 'Betty'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : UB10
Worst estate agents!!! Would not recommend to anyone!!!! They do not look after tenants and there health and Safety is a joke!!!!! Leaving children in a mouldy house, with the ceiling falling down, stairs that are broken and damp is disgusting and you should be ashamed to call yourself ... Read Full Review
By : 'DanB'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX16
I cannot over state how appalling their "service" was. I had rented a 2 bed flat in Peoples Place for 3 years when the then landlord sold the property to another property investor. When the new landlord took over they appointed Stepping Stones to "manage" the property. From ... Read Full Review
N/A
By : 'Liz'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : OX26
I have rented a property from Stepping Stones Banbury for over 4 years. They were always very helpful, professional and prompt in actioning any issues I've reported them in regards to the property. I can personally highly recommend ... Read Full Review
By : 'Jack'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX16
Cannot overstate how poor they have been on the two flats I have rented from them. Both times have had to take them to court to get my money back. Avoid at all ... Read Full Review
By : Manager
12 Sept 2017I am sorry if you were not happy with the service you received from Stepping Stones. I have looked back through our records and I have a record of you at two of our properties. I see that there were...
By : 'Tenant'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £875
Would you recommend ? : No
Postcode : OX26
I am a prospective tenant and I had booked a viewing on a Tue at 18.00pm to see a property in Bicester.I called the same morning to confirm the appt which was fine and later the same day at 16.50 pm I received a call from the agency asking me again to confirm the appt which I did again! I left ... Read Full Review
Already mentioned in the review.
By : Manager
10 Jul 2014I am sorry about this but all properties have to be let on a first come first served basis. We contacted you to ensure that you were attending the appointment but the viewer just prior to you placed...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.