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    Stephanie
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    Victoria
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Apr 25,2016
Minithumbdown
By:
Apr 25,2016
0 people found
this helpful
hopeless beyond belief......how this agent sells anything i will never know. Amateurish, slow, a 'negotatiator' that by their own admission had not visited the property they are trying to sell. my experience? tried to buy a house through them and all the way felt like i was doing them a favour, poor communication, sloppy at every turn - my 13 year old daughter could have done a much better job. avoid at all costs - rating them 2 out of 5 is flattery.......zero from me. Rubbish, dimwitted and ...
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What agent could do to change your mind?
they should pay their customers!
Comment on agent fees
they should pay their customers!
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Aug 21,2015
Minithumbup
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Aug 21,2015
0 people found
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We viewed several properties on the market with this branch of Saxton Mee. When booking viewings it sometimes felt like they were doing you a favour booking the viewing. They're one of the biggest agents in the area, and consequently it didn't feel like they didn't make as much effort with customer service as they could have. When properties go to...
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Jul 23,2015
Minithumbdown
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Jul 23,2015
0 people found
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Appalling untrustworthy Estate Agent. We have tried several times to visit properties and put offers in. We were told on several occasions that the vendor had pulled out of the sale only to find it sold some days later. Never having the chance to offer - and the people selling being completely unaware of this!! You can come to your own conclusions why this happens - but the properties are generally back on the market a few month later at much higher prices! Always check with the sellers - do n...
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What agent could do to change your mind?
Be more open, honest and professional. Call people back when you say you will - even when you complain. Very very poor.
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Jan 11,2014
Minithumbdown
By:
Jan 11,2014
1 people found
this helpful
Saxton Mee are an incredibly awful agent! NEVER USE THEM!!! EVER!!! My partner and I have rented from them for the first time and have received an unprofessional, rude and frankly lazy service! When signing for the property in the beginning they appeared to be professional. Despite a few patronising and rude remarks they did provide us with all the information we required. DO NOT BE FOOLED! As soon as we had moved in they have become a tenants nightmare! We have had on going problems for 8 month...
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What agent could do to change your mind?
- Actually fix maintenance problems - Stick to the agreed contract - BE PROFESSIONAL! - manners cost nothing - we are paying customers - we don\'t appreciate rude and patronising service - hire staff who are willing to provide a professional service and are not lazy.
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Jul 09,2013
Minithumbup
By:
Jul 09,2013
0 people found
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Can\'t fault the service we have had upto know. Right from the start to selling. The only thing was after the initial visit , it all went quiet. We thought it was probably the softly softly approach.. We had to approach them when we decided to proceed. Upto now the two girls there have been polite and competent . Stephanie explained quite a lot to us regarding expenses etc. we have never done this before. Lets see how they get on now my house is sold....
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Aug 28,2012
Minithumbdown
By:
Aug 28,2012
2 people found
this helpful
I am absolutely disgusted as to the way my nearly 60 year old mother was treated today in the Hillsborough (sheffield) branch of Saxton Mee. Two members of staff, named Stephanie and Victoria, verbally abused my mother who had gone in to the branch to find out why she had been left waiting to view a property and no-one ever showed up. This was after she had travelled on two buses to get to the property, no-one from Saxton Mee was capable of ringing her to inform that the viewing had been cancell...
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May 30,2012
Minithumbdown
By:
May 30,2012
2 people found
this helpful
Terrible customer service. Took 2 years to sell our property, they STILL couldn\'t get our address spelt correct or our name after numerous attempts. The lack of update and contact was almost non existent. Overcharged us and are now ignoring my request to sort this out with a flat "no" now I\'m requesting how to take this further, even though it is written on the contract! Sold many properties - never had an issue - we were stuck as overseas. I will be taking this as far as I can, ...
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Mar 22,2012
Minithumbup
By:
Mar 22,2012
2 people found
this helpful
Saxton Mee were helpful during the year we rented a property in Sheffield through them. We needed a few repairs during the year and they arranged tradesmen to come round quickly each time. They were polite and helpful on the phone and via email....
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Jan 20,2012
Minithumbdown
By:
Jan 20,2012
7 people found
this helpful
I saw a cottage that I was very interested in purchasing that was advertised by Saxton Mee. I arranged a viewing and the unprofessional attitude was immediately apparant. Rather than being shown through the front door I was taken around the back through a yard, albeit a very pleasant yard, and in through the kitchen door. Out of respect, and due to the immaculate presentation of the property, I removed my shoes but the agent showing me around didn't bother. Actually, when I say 'showing me a...
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What agent could do to change your mind?
Told me the truth! Remembered my name after been told it! Listened to the vendors.
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Jan 01,2012
Minithumbdown
By:
Jan 01,2012
3 people found
this helpful
Selling a house can be stressful, we all know that, but Saxton Mee increased that stress at least twentyfold. We had to pay about £600 up front and after you've parted with that amount of money you don't want to change agents - plus the contract was so slippery we'd have probably had to pay even more to get out of it. The incompetence was horrendous! We ended up writing the details ourselves but STILL they kept coming back with errors. We even had to have two visits from the photographe...
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What agent could do to change your mind?
Been honest and worked on our behalf.
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Oct 27,2011
Minithumbup
By:
Oct 27,2011
1 people found
this helpful
Excellent service! Saxton Mee measured the property up, took the photos, did the floor plans, typed and made up the brochures and had it on the Rightmove and the Saxton Mee websites within 24 hours! I was amazed at the quick turn around and ALSO quick sale and completion. Their valuer was filled with passion for her work! I was kept upto date by my sales negotiator and was cared for (unlike other Agents who treat you as if you're an inconvenience!) during the apparently most stressful process...
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Nov 20,2008
Minithumbdown
By:
Nov 20,2008
3 people found
this helpful
It is organisations like Saxton Mee that give the estate agency business the bad name that it has been burdened with. Having recently relocated to Sheffield with my employer I approached Saxton Mee as one of the larger agencies with a view to finding a suitable property. Although armed with a clear criteria for the type of accommodation I wish to view unfortunately I do not know the Sheffield area. Although I would have thought that an estate agency would have been the best place to get adv...
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By: AvoidSaxtonMee
Jan 30, 2012
View all comments (3)
We're a Sheffield couple with a young family, we've sold our house and are renting to put ourselves in a better position to buy. We've been dealing with most of the agencies and they've all been fantastic APART from Saxton Mee (Banner Cross ) Their arrogance is quite astonishing, rude, abrupt and forcing the agenda to suit them all the time. One of their tactics is to introduce a "best and final offer" early in the proceedings to force you to putting in a blind bid. We asked the vendor....
Apr 24,2008
Minithumbdown
By:
Apr 24,2008
2 people found
this helpful
I've recently applied for a job down on the South coast, so I've been thinking of selling my house in Walkley (part of Sheffield). But it turns out Saxton Mee are actively helping a guy from outside the area to fence off our local (Lower Walkley) green, and the footpath across it has already been blocked off. I don't care how good they are as an estate agents, I won't be doing business with anyone who cares so little for this community. ...
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Feb 18,2008
Minithumbdown
By:
Feb 18,2008
3 people found
this helpful
Avoid them like the plague! I've had a catalogue of problems with them (and I only rented with them for 6 months). Issues include: - Flat not ready on move in date. Filthy and full of building materials. I turned up with my furniture but couldnt sleep there. My 7 month old son and I had to go back to our old apartment and sleep on the floor for 2 nights while they arrange cleaning. - You can never get them on the phone. No one is ever available to take your call. - Most of the staff are ru...
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Bakewell
Matlock Street, Bakewell DE45 1EE
(0)
Dronfield
1 Civic Centre, Dronfield S18 1PD
(0)
Office 1
54 Campo Lane, Sheffield S1 2EG
(0)
show all branches (9)
Office 2
949-951 Ecclesall Road, Sheffield S11 8TN
(4)
Office 3
949-951 Ecclesall Road, Sheffield S11 8TN
(1)
Office 4
3 Bank View Main Road, Hathersage S32 1BB
(0)
Office 5
7 High Street, Dronfield S18 1PX
(1)
Sheffield
245 Crookes, Sheffield S10 1TF
(1)
Sheffield
82 Middlewood Road, Sheffield S6 4HA
(0)

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