Rockett Home Rentals

This was my first rental and what a pleasant experience it was. From meeting Bill for the initial viewing through to the final signing today with Hayley it’s been simple, hassle free and easy to complete the paperwork. Most of it’s done on line, giving you time to read and ... Read Full Review

Firstly they said something about not passing references, but they didn't gave details (what they need to do because of GDPR). So while trying to find out what is wrong with references and explain current landlord situation, they did not respond to emails. Then after next call from our ... Read Full Review

Rockett are a really good agent. We rented from them for several years and on the occasions when there was an issue with the property, they promptly resolved things; all of the trades people they used were professional and helpful. Our boiler was broke two days before Christmas but this was fixed ... Read Full Review

I met Bill when we were struggling to find the ideal home to move into, merely few weeks before I was starting a new job in an unfamiliar place. Not only did he go the extra mile, showing me around properties all day (even when he wasn't booked to do so), he also knew exactly the kind of ... Read Full Review

Rockett Home Rentals in Newcastle under Lyme is super cool. People (especially Adam) there are extremely helpful and more importantly patient and understanding for tenants. Since Adam has taken over my application process, it has been such a smooth and well-managed process for me to deal with and ... Read Full Review

Rockett Home Rentals made the experience of renting a property with them extremely easy, they answered all my questions in a timely manner and allowed me to complete the majority of the paperwork ... Read Full Review

Rockett were quick to reply to our enquiry on a house and managed to arrange a viewing the next day. Since then they have been very responsive to emails and calls, and once we decied on a house to rent, were quick to fix any issues we had before move in, and were flexible on move in dates and ... Read Full Review

Professional, efficient and trustworthy, definitely recommend Rockett home rentals! My wife and I were relocating to Stoke-on-Trent and looking for a place to rent ASAP. We found them online and contacted them before we arrived in Stoke. Given we were new to the English renting process, they took ... Read Full Review

I had to find a rental due to relocation and taking up and new job. The Rockett team worked swiftly into arranging a viewing of the property I liked, and managed to get everything turned around quickly. I have never rented anywhere before but they went through everything with me. Great service, ... Read Full Review

we were due to take up a rental agreement with rocket for the above property on the 1/3/19 but due to a problem that i am not allowed to disclose here have had to pull out of the deal. we paid rocket £894.50 on the 14/1/19 as per their paperwork requested to begin the credit check we notified ... Read Full Review

The best agency I have used in the six years I have been renting properties in Stoke-on-Trent. They were extremely friendly and helpful when it came to viewing properties - knew what they were talking about and not feeding you with nonsense to try and get a tenant in quickly. Helped us all the way ... Read Full Review

A wonderful team who were very helpful and kind in helping me find the perfect property for myself. I managed to get a very quick property viewing and the application was a straight forward and quick process. I look forward to being a tenant under them. I would recommend Rockett to anyone looking ... Read Full Review

As a landlord I found Rockett Rentals very frustrating and at times shabby in how they dealt with me and the tenants they found a few years ago. From basic appearance such as dogs present hiding under the tables of a grubby office, to incomplete tenancy agreements which took the entire tenancy to ... Read Full Review

Rockett rentals helped me out during a very stressful event just before Xmas .. nothing was to much trouble and they went above and beyond to ensure that I was in my new home with as little stress as possible .. excellent service and extremely friendly helpful staff .. I would highly recommend ... Read Full Review

I am new to renting and rockett homes is my first ever renting experience - the team has been very helpful in settling me in. I must highlight that Ms Catrina Fair has been exceptional above all in the service she has provided thus far; being new to renting I had a lot of questions (great and ... Read Full Review

I have been a client of Rockettes Home Rentals for some twelve years or so now. As I live out of the area I rely on Bill and his team to look after my investment and my interests. I know I can rely on every member of his staff to deal with finding tenants, dealing with contracts, references etc and ... Read Full Review

This estate agent is a cut above the rest - the professionalism, the friendliness, the whole package from start to finish was second to none. I have been so much more than impressed with how Rockett dealt with the process of establishing our tenancy in a remarkable property. The service was ... Read Full Review

The staff at Rockett Home Rentals were excellent at getting us a house to rent sorted and also answering any queries we had throughout the whole application process. The staff were extremely professional throughout. Would definitely ... Read Full Review

Speaking as a tenant who has spent the last 8 years renting via various agents I found Rockett professional, thorough and helpful. The property is the nicest we have ever rented and it is clear they attract quality landlords. As a result the fees and deposit are on the higher end in the local area ... Read Full Review

From starting the tenancy all of my worries, concerns and issues were dealt with in a matter of days, with helpful, friendly and informed staff. Dealing with rockett has been a pleasure and wouldn't hesitate to do so again. ... Read Full Review