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Chislehurst, BR7
4.8/5, 31 Reviews
94% Recommended
86% sales valuation accuracy
0% letting valuation accuracy
93% sales fee satisfaction
0% letting fee satisfaction
At Winkworth Chislehurst our local know-how and expertise isn’t just limited to Chislehurst. From our newly-refurbished office on Chislehurst High Street we also cover sales, lettings and property management in Keston, Locksbottom, Farnborough, and Green Street Green to the south, as well as Orpington, Petts Wood,
Bickley, Sundridge Park, Elmstead Woods, Mottingham, Eltham and Sidcup.
"AVOID! AVOID! AVOID! AVOID!..."
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1 Star Review
By : 'Alex'
Services :
Would you recommend ? : No
Postcode : BR7
7 Jul 2014
People found this helpful6
AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! I chose this agency because I read their reviews on this website. My experience with this agency has been awful. I have to admit that this is the first time I deal with estate agents for selling a property but they really did not impress me..or the impressed in an extremely negative way. To the point that, if this estate agency is one of the good one....I'm totally lost for words! I picked them because they were very honest regarding my property and the housing market at the current time...while other agents seem too good to be true in terms of marketing value and potential selling price...but they have seriously let me down. They haven`t shown any professionalism in doing their job. We had an open day arranged for today with only 4 appointments lined up ( I just found out that only one appointment has been done...but of course, they didn't even have the courtesy to inform me of the cancellations..which I think would have been polite ). Mr Anthony( that I have seen for the first time on the day of the viewings,which is today)came to show our apartment to potential buyers showing up at the same time of the potential buyer. I would really like to point out that Mr Anthony has never been in my property before the time of the appointment. Is this behaviour professional? In my modest opinion it is not at all! Then, he didn't even have the courtesy to wait for me in my property or to give me a call to let me know that he was finished...and I have to drive back to the high street, with my toddler, to pick my keys. To close my review...I just want to forget about them...I don`t even care if I sell my property with them. I just want this awful experience over. I have to be honest...maybe you get better customer care with them ( and every other estate agents I guess!!) if you try to buy or sell a multi million dollar mansion...and not a flat worth around 450K. Well.....you live and learn. I'm just wondering now which of the estate agents out there are not going to be as disappointing as this one. And I'm not even talking about the ability of selling my property ( which is not a bad property by the way)...I'm talking about decency, respect and professionalism in the little exchange you have with them. I'm absolutely shocked by what I have experience today with Winkworth Chislehurst. PS: If you wonder if I have exchanged my feelings with them ...yes I had...and they couldn't care less...obviously!
Comments on Agent Fees
I haven`t sold my property with them yet. I just want to share my bad experience with people that are about to sell their property and look for an estate agency. Just to warn them!!!! Fees seems ok though..pretty average.
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By : Chris Lang
10 Jul 2014Dear Alessandra, I am sorry that you have felt this way and even sorrier that you have felt the need to write such a negative review. Firstly in regards to the open day, as mentioned to you on the phone and in the email I sent to you early on Monday morning I can 100% vouch for Anthony. He arrived at the property at 9.45am and the viewer was already waiting outside in the car park. Anthony spent 5 minutes talking to the gentleman and then came in to see you. I know this because Anthony called me at 9.51am to ask me a quick question. I am even prepared to show you my call log where you will see the time of the call. I also informed you the day before the open day that it would run from 10am - 11am, so did not feel the need to call you once this had been done. Again I apologise if I was not clear. Secondly, we sell properties in many different price ranges from 1 bedroom flats up to large detached houses and we do not discriminate based on the type of property they have. Your property is beautiful and a truly stunning flat and we have every interest in making sure we sell the property to the best buyer for the best price. When Steve and I came to visit you at your property we were very honest with you and discussed the price in detail. You even agreed with us that you were surprised at the price the other agents had valued your property for and you felt this was unrealistic. Also as discussed on the phone only a few hours ago today you agreed with me that the market may not be in your favour and you also agreed with my comments. Thirdly, in regards to your feelings I sent you a detailed email on Monday 7th July 8.42am describing in detail the events on the Saturday and acknowledging your concerns. I apologise if this was not soon enough however I was not working that weekend. We did not know until the viewing that the other three viewings had cancelled and we even sent emails and text messages to all parties on the Friday before to confirm. We had every intention of informing you of the outcome of the open day but we did not have a chance to call you as you came into the office at 11.05am on the Saturday. Five minutes after the open day had finished. Anthony had not even had a chance to return to the office. It is a shame that you felt the need to leave such a negative review before letting me explain in detail what had happened and why things had panned out the way they had. As you can see from the other excellent comments below we treat all our clients with the upmost respect and professionalism and I am sorry if you felt that wasn’t the case with yourself. Hopefully my explanation of events has cleared matters up for you. If you wish to discuss this further with me please do not hesitate to contact me at the office. Kind regards, Chris Lang Manager
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86.00% | 93% | £220,000 | £840,000 |
| Lettings | 0% | 0% | £0 | £0 |
Areas covered
- BR1
- BR2
- BR5
- BR6
- BR7
- DA14
- DA15
- DA16
- DA5
- DA7
- SE12
- SE9
Address
Winkworth
16 High Street, Chislehurst, Kent
BR7 5AN
02082855099
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Thoroughly ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR5
4 Aug 2015
People found this helpful0
Thoroughly recommend Anthony and Chris helped us to buy the property in Orpington. Both are very professional and I highly recommend them. Again many thanks for your... Read Full Review
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I remember my very first ...
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5 Star Review
By : 'Ahmed'
Services : Sales( As a Buyer )
Sold price : £840000
Would you recommend ? : Yes
Postcode : BR1
26 Apr 2015
People found this helpful0
I remember my very first impression of Anthony was that he was extremely friendly and courteous. He developed an instant rapport with us which was the reason we put our faith in him. And after settling on our current house, he spared no effort to make ends meet and finalize the deal. It was a long... Read Full Review
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Extremely helpful ...
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5 Star Review
By : 'Sophie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR7
24 Apr 2015
People found this helpful0
Extremely helpful throughout Winkworth/ Anthony Whelan was extremely helpful throughout the entire process. As usual, with all sales/purchases things don't always go to plan, but Anthony was always there to help with any hic-ups that occurred. Always keeping in contact and updating us with any... Read Full Review
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I purchased a flat through ...
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5 Star Review
By : 'Antiphonal'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
23 Feb 2015
People found this helpful0
I purchased a flat through Anthony so did not pay him a fee, yet I still felt him to be unbiased. Throughout what was a rocky process - I purchased from a separated couple, and would receive one message through informal channels (him), and quite another through their solicitor (her) –... Read Full Review
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Winkworths are well worth ...
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5 Star Review
By : 'maspokes'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
9 Feb 2015
People found this helpful0
Winkworths are well worth their fee. Anthony Whelan, their property consultant, and Chris Lang, in particular, are extremely professional and very hard working. We had a difficult process of moving, but Anthony was helpful and proactive throughout. He ensured that the move went through and with the ... Read Full Review
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I sold my 2 bedroom flat ...
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5 Star Review
By : 'Nas'
Services : Sales( As a Vendor )
Sold price : £420000
Would you recommend ? : Yes
Postcode : BR7
5 Feb 2015
People found this helpful0
I sold my 2 bedroom flat through Winkworth and I found the whole process a pleasure. Anthony Whelan and the whole team were extremely helpful after the frustration of losing losing this sale with another agent, I opted for Winkworth and I cannot faultier them instead I admire the work they did to... Read Full Review
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I brought a property recently ...
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4 Star Review
By : 'Vijay'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR7
3 Feb 2015
People found this helpful0
I brought a property recently through Winkworth Chislehurst and Anthony Whelan was dealing with it. Anthony is very professional and polite gentleman. He chased up things on both sides without any delays and made sure the process went smoothly. My thanks to him and his team for making it happen ... Read Full Review
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Anthony was a STAR !!! from ...
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5 Star Review
By : 'Sally'
Services : Sales( As a Vendor )
Sold price : £317
Would you recommend ? : Yes
Postcode : BR7
22 Dec 2014
People found this helpful0
Anthony was a STAR !!! from the first time he entered my house, he was professional polite and yet relaxed to deal with, he kept me informed every step of the way and went that extra mile to make sure that my sale went through in record time with no problems. He really is the man for this job and ... Read Full Review
Comments on Agent Fees
As expected
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Anthony kept me regularly ...
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4 Star Review
By : 'Annette'
Services : Sales( As a Vendor )
Sold price : £295000
Would you recommend ? : Yes
Postcode : SE9
21 Dec 2014
People found this helpful0
Anthony kept me regularly updated about potential viewings, with feedback from viewers and once a purchaser had been found with the progress of the sale. My rating would have been excellent but for a problem with the sales board, although I understand this is done through a separate... Read Full Review
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Sorry for the delay in this ...
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5 Star Review
By : 'colin'
Services : Sales( As a Buyer )
Sold price : £295000
Would you recommend ? : Yes
Postcode : SE9
19 Dec 2014
People found this helpful0
Sorry for the delay in this review but have been busy with Builders. I found Anthony Whelan to be very helpful in purchasing my new property. He gave me more infortmation to where we were during the process of the sale of my own property than the Estate Agent that was working for me. Any... Read Full Review
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From day one,the agency could ...
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5 Star Review
By : 'John'
Services : Sales( As a Vendor )
Sold price : £220000
Would you recommend ? : Yes
Postcode : SE9
26 Nov 2014
People found this helpful0
From day one,the agency could not have done more to help. It was a difficult, protracted sale but their attention quotient remained high throughout. Very comfortable with them and yes, I would recommend them to... Read Full Review
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Thoroughly impressed with the ...
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5 Star Review
By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £740000
Would you recommend ? : Yes
Postcode : BR7
22 Nov 2014
People found this helpful0
Thoroughly impressed with the team at Winkworths in selling our property. We had number of the agents into our property so they all could really sell the virtues of our house which I really liked. As the market cooled just after we put our house on the market, they offered quick and realistic... Read Full Review
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I found Anthony very ...
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5 Star Review
By : 'Barker'
Services : Sales( As a Vendor )
Would you recommend ? : No
20 Oct 2014
People found this helpful0
I found Anthony very professional and supportive though the whole sale process. Even his after sales care was second to none. I would certainly recommend having Anthony act as your agent if you were selling in... Read Full Review
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I used Winkworth to purchase ...
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5 Star Review
By : 'Max'
Services : Sales( As a Buyer )
Sold price : £450000
Would you recommend ? : Yes
Postcode : BR7
17 Oct 2014
People found this helpful0
I used Winkworth to purchase a property a few months ago. From the start Anthony was personable, friendly and professional in all respects. In what is a stressful business he was always there to support, follow through and be totally committed to the job. I always felt Winkworth was there on side... Read Full Review
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Anthony was fantastic to deal ...
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5 Star Review
By : 'Barbara'
Services : Sales( As a Vendor )
Sold price : £415000
Would you recommend ? : Yes
Postcode : SE9
17 Oct 2014
People found this helpful0
Anthony was fantastic to deal with. He kept us informed throughout the entire process, kept us positive when communication with our buyer hit a sticky patch, and followed up every single stage of the sale. He was also the "voice of reason" when our emotions threatened to impair our... Read Full Review
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Carly has been outstanding ...
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5 Star Review
By : 'Karen'
Services : Sales( As a Buyer )
Sold price : £368000
Would you recommend ? : Yes
Postcode : SE9
16 Oct 2014
People found this helpful0
Carly has been outstanding throughout the whole process of buying a this property, she made this purchase stress free which I felt was the most important thing I needed to point out. Her communication skills were impeccable and very much appreciated. Carly went to great lengths to accommodate our... Read Full Review
Comments on Agent Fees
I was really happy to pay the fees for the outstanding service I received.
Comments (0)Was this helpful?:
We had a very helpful ...
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5 Star Review
By : 'Sharad'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR7
2 Oct 2014
People found this helpful0
We had a very helpful experience with Anthony being at the forefront of the negotiations. I was happy to see his effectiveness in getting our points across to the vendor, and expediting the deal. We appreciate his calm and respectful... Read Full Review
Comments on Agent Fees
n/a
Comments (0)Was this helpful?:
Hi Anthony, I just wanted ...
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5 Star Review
By : 'jthompson'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
26 Sept 2014
People found this helpful0
Hi Anthony, I just wanted to thank you for the great job on selling the house. I really appreciated your high level of support, understanding and advice that remained consistent throughout the entire process. This combined with a calm and comprehensive approach helped to make the sale as... Read Full Review
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AVOID! AVOID! AVOID! AVOID! ...
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1 Star Review
By : 'Alex'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BR7
7 Jul 2014
People found this helpful6
AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! I chose this agency because I read their reviews on this website. My experience with this agency has been awful. I have to admit that this is the first time I deal with estate agents for selling a property but they really did not impress me..or... Read Full Review
Comments on Agent Fees
I haven`t sold my property with them yet. I just want to share my bad experience with people that are about to sell their property and look for an estate agency. Just to warn them!!!! Fees seems ok though..pretty average.
Comments (1)Was this helpful?:
By : Chris Lang
10 Jul 2014Dear Alessandra, I am sorry that you have felt this way and even sorrier that you have felt the need to write such a negative review. Firstly in regards to the open day, as mentioned to you on...
Very helpful and ...
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4 Star Review
By : 'Anthony'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : BR7
3 Jul 2014
People found this helpful0
Very helpful and responsive.He kept us fully informed during the period of the sale.It was good to have someone thinking ahead to ensure that any delays were kept to a... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12/23/2014, 6:49:48 AM by allAgents
