The UK's Largest Customer Review Website for the Property Industry

No Image Available

North Oxford Property Services

1.5/5, 78 Reviews
13% Recommended

25% letting valuation accuracy

25% letting fee satisfaction

Contact Us
No Description Found
"Absolutely terrible customer..."

Share On :  FacebookTwitter

1 Star Review

By : 'OxfordStudent'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : OX2

11 Jun 2014
People found this helpful3

Absolutely terrible customer service. We tried to get a viewing for a property to be told they could not get the keys from the landlord. We were told that as soon as the keys became available we would get a call and be 'the first to view the property'..... these were both lies. After repeated calls over two weeks (having heard nothing from NOPS), we finally called one day and told the keys were in, so we booked a viewing the following day at 1pm. At 11am, we checked the website to show a friend the property, only to find the property was no longer listed. After emailing in to check this, we were told the property had been let that morning and that someone should have notified us. Brilliant.

Was this helpful?:

By : Debbie

25 Jun 2014

In this instance we did have a problem as the landlord had taken the keys back to Cardiff by mistake. We then had the keys so we were able to arrange a viewing. On the morning of the viewing, the current tenants unexpectedly decided to come in & ask to resign for the property so it was therefore no longer available to let. We are very sorry you spotted this on our website before we had a chance to call you but we can assure you that we didn't lie to you at any point.


Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting25%25.00%£394£2,650
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
20861000007
Address

North Oxford Property Services
47 Walton StreetOxford, Oxfordshire
OX2 6AD
01865 311745

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

No Property Found
Knowledgable, Helpful and ...

Share On :  FacebookTwitter

5 Star Review

By : 'Sam'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : OX3

20 Sept 2024
People found this helpful0

Liza showed us round a couple of properties of interest to us and the properties were nice and tidy and the locations were good for easy access to Oxford Brooke’s University. Liza was very professional and knowledgable and we felt in safe hands with her as she explained everything ... Read Full Review

Comments (2)Was this helpful?:

By : A Concerned Citizen

30 Oct 2024

Anyone reading this should ignore this review and refer to all the others, this is plainly written by one of their members of staff, NOPS have a poor reputation for a reason, and that is that they...


Be ...

Share On :  FacebookTwitter

1 Star Review

By : 'Simo'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX4

31 Mar 2023
People found this helpful1

Terrible Service in the past where twice at the end of the tenancy agreement keptpart oor all the deposit. Be ... Read Full Review

Comments (0)Was this helpful?:
The truth about NOPS ...

Share On :  FacebookTwitter

1 Star Review

By : 'Sofia'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : OX4

19 Nov 2022
People found this helpful1

I never write reviews but I think this can help many people. Especially students, which in most cases are treated with much insignificance. NOPS it's a complete scam. We had many problems with the house in September. The house did not cover the furnished criteria until the end of October. ... Read Full Review

Comments (0)Was this helpful?:
I can't say we ...

Share On :  FacebookTwitter

2 Star Review

By : 'Incognito'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX1

20 Dec 2021
People found this helpful6

I can't say we weren't warned against NOPS. Six months ago some friends and I were (desperately) searching for a new house. In our search for new housemates, we met a wise old Oxford grad student, who told us: there is one rule of renting in Oxford: you don't *ever* rent with ... Read Full Review

Comments (0)Was this helpful?:
STAY AWAY FROL ...

Share On :  FacebookTwitter

1 Star Review

By : 'Carlos'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : OX1

7 Sept 2021
People found this helpful6

I don’t usually write reviews but I’m trying to help other people waste as much money and time and sadness as me. WORST experience of my life dealing with an agent, and in general , I haven’t been this mistreated in my life by anyone and I’ve been rented ... Read Full Review

Comments (1)Was this helpful?:

By : nE

9 Oct 2021

Feel sorry for you, had such a similar experience....


My year living in a property ...

Share On :  FacebookTwitter

1 Star Review

By : 'ANON'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX4

25 Aug 2021
People found this helpful6

My year living in a property from NOPS was horrific and stays with me years on. Shocking. Times without a stair case. Mouldy. Electric shocks from shower. Flooding. Leaks… the list goes on. The impact was visible on everyone’s health of living in such squalor and mould. Always ... Read Full Review

Comments (0)Was this helpful?:
their treatment of tenants is ...

Share On :  FacebookTwitter

1 Star Review

By : 'i.a'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : OX3

12 Jun 2021
People found this helpful7

their treatment of tenants is appalling. They lie to them, humiliate them, and seemingly try to prevent them from securing basic housing. This appalling treatment of tenants is often rooted in prejudice against tenants on universal credit and manifests as unlawful ... Read Full Review

Comments (0)Was this helpful?:
Damp mouldy house, deposit ...

Share On :  FacebookTwitter

1 Star Review

By : 'Josh'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX4

30 Nov 2020
People found this helpful12

Ridiculously damp house, made most of the tenants ill. Clothes wouldn't dry when hung up and were left with a stale smell on them. The old dehumidifier present in my bedroom should've been a sign of things to come, as well as the broken shelves we had to glue together ourselves on ... Read Full Review

Comments (0)Was this helpful?:
I've been through many ...

Share On :  FacebookTwitter

1 Star Review

By : 'Owen'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX1

25 Nov 2020
People found this helpful7

I've been through many many estate agents in my lifetime. Of all of them, these are by far the worst. I thought the experience was below average already until they tried to charge me for my deposit. Things like £60 to change a light bulb, £300 for a "light ... Read Full Review

Comments (0)Was this helpful?:
The worst letting agent/ ...

Share On :  FacebookTwitter

1 Star Review

By : 'zel'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Rent PCM : £585
Would you recommend ? : No
Postcode : OX4

27 Oct 2020
People found this helpful9

The worst letting agent/ property manager ever. We moved into a student house in Oxford in early October 2020 and since then we have been dealing with a half functioning house. Not only was furniture missing or broken when we moved in, NOPS have been unreasonable with repairs. Our boiler has been ... Read Full Review

Comments (0)Was this helpful?:
The worst people I have ever ...

Share On :  FacebookTwitter

1 Star Review

By : 'Christine'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX4

16 Sept 2020
People found this helpful4

The worst people I have ever dealt with in my life. Both, NOPS, and Rentguru are low-life scums. They don't give a shit about anything. They never gave my deposit back even though I left the room better than how I found it when I moved in. Pay a little extra money and stay somewhere ... Read Full Review

Comments (0)Was this helpful?:
Literally the worst agents ...

Share On :  FacebookTwitter

1 Star Review

By : 'Katherine'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : No
Postcode : OX4

2 Sept 2020
People found this helpful5

Literally the worst agents EVERRRR. Bunch of crooks constantly maniupilating you for payments after payments while providing less than average service. In fact the poorest service ... Read Full Review

Comments (0)Was this helpful?:
First off I'd like to ...

Share On :  FacebookTwitter

2 Star Review

By : 'Ben'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX4

30 Jun 2020
People found this helpful2

First off I'd like to point out that the majority of this review will be directed at the rent guru who work in partnership with NOPS who I found to be worse than NOPS themselves, hence only 2 stars. What limited communication I did have with NOPS was fairly helpful albeit much delayed. ... Read Full Review

Comments (0)Was this helpful?:
Yet another negative review ...

Share On :  FacebookTwitter

1 Star Review

By : 'Nelson'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX4

7 Oct 2019
People found this helpful5

Yet another negative review for NOPS. I should have read the reviews before renting from them, but given the time of year -sep- there were very few agency options left on the market (The real reviews ). When I moved to the flat, it had a strong smell of paint, and nothing worked, the fridge ... Read Full Review

Comments (1)Was this helpful?:

By : Leila

19 Sept 2020

I should have read the comments as well... there were not a lot of options left so I had to deal with them. I visited beforehand a flat. When I was about to pay they told me it was not available...


This is not a reputable ...

Share On :  FacebookTwitter

1 Star Review

By : 'Susan'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Rent PCM : £2650
Would you recommend ? : No
Postcode : OX1

12 Sept 2019
People found this helpful4

This is not a reputable company at all , in my opinion. Although the house that was rented for my son plus 3 other students was OK, it was not professionally cleaned when they arrived yet they wanted to charge for professional cleaners once the lease was up. When the students left it was much ... Read Full Review

Comments (0)Was this helpful?:
AWFUL! Avoid at all ...

Share On :  FacebookTwitter

1 Star Review

By : 'Lilly'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX5

20 Aug 2019
People found this helpful2

AWFUL! I have put a number of complaints in about the property I am renting which is far to small and way over priced! For them to put off ever coming to fix the issues I have raised! I rarely get 24 hours notice of when some one is coming out to the property! At the inspections they have taken ... Read Full Review

Comments (0)Was this helpful?:
AVOID AT ALL ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Vulcania'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Rent PCM : £2250
Would you recommend ? : No
Postcode : OX1

7 Aug 2019
People found this helpful6

After a year of renting with NOPS, there are too many individual instances of frustration for me to fit into this Google Review. The gist is: NOPS exploits the oligopolized structure and lack of accomodation on the Oxford Student letting market by renting out low-quality properties for insane ... Read Full Review

Comments (0)Was this helpful?:
Con ...

Share On :  FacebookTwitter

1 Star Review

By : 'Student'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX4

11 Dec 2018
People found this helpful10

These people enjoy the exploitation of ill-informed student tenants, which turns out to be their shiny business model in an oligopoly. They will rinse and charge you extremely disproportionate fees where they can, particularly on insignificant and nuanced issues allowing them to keep students in ... Read Full Review


Comments on Agent Fees

Bad, dispraportionate costs.

Comments (0)Was this helpful?:
NOPS = HELL ...

Share On :  FacebookTwitter

1 Star Review

By : 'Down'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Rent PCM : £580
Would you recommend ? : No
Postcode : OX4

17 Sept 2018
People found this helpful14

Where to begin. I rented from these con artists for three years, and only stayed with them because I was too poor to afford the fees to put down on another place and was able to transfer my deposit from one flat to another. They constantly lied to me and my flat mates about improvements to the ... Read Full Review


Comments on Agent Fees

All a rip off

Comments (0)Was this helpful?:
Please DO NOT USE ...

Share On :  FacebookTwitter

1 Star Review

By : 'Claire'
Branch : Oxford, 47 Walton Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX2

13 Sept 2018
People found this helpful15

We used NOPs to rent a property in Jericho last year. They were generally unhelpful, disorganised and unprofessional. When we complained about various maintenance issues, they often would ignore our emails or when they did respond it would take weeks, even months, to get the problem looked at. The ... Read Full Review


Comments on Agent Fees

Extortionate

Comments (0)Was this helpful?:
1 - 20 of 78 items
No Staff Registered

NaN - NaN of items
Tenant Fees
Tenant
Holding Deposit (per tenancy)

1 weeks rent

Last Updated On 04/06/2019, 1:49 PM by 0

Tenant
Tenancy Deposit

5 Weeks Rent

Last Updated On 04/06/2019, 1:55 PM by 0

Tenant
Lost Keys

Lost Key Replacement or Change of Lock or Locks

Last Updated On 04/06/2019, 1:56 PM by 0

Tenant
Early Termination

Early Termination Charge For Vacating Tenant £50.00 inc VAT

Last Updated On 04/06/2019, 1:54 PM by 0

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by North Oxford Property Services

Regional Awards Won by North Oxford Property Services

Individual Branch Awards