The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 97 Reviews
93% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction

Amanda

Norman
By : 'Susanne'
Services : Letting(I am a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : AL3
Since registering with Darwoods, I have received regular communications regarding properties in my price bracket and preferred area. The team at Darwoods have offered a first class service and have always responded immediately to any questions. When suitable properties became available, they notified me instantly. I have now signed up for a property and am looking forward to the big move in the summer! Thank you Darwoods - keep up the good work!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £1,000 | £1,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 61 | 2 | 28 | 5 | 1 | 0 | 0 | 0 | 0 | 0 |
Darwoods Residential Lettings
50 London Road, St Albans, Hertfordshire
AL1 1NG
01727 862 999





By : 'Susanne'
Branch : St. Albans, 50 London Road
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : AL3
Since registering with Darwoods, I have received regular communications regarding properties in my price bracket and preferred area. The team at Darwoods have offered a first class service and have always responded immediately to any questions. When suitable properties became available, they ... Read Full Review
By : 'Little'
Branch : St. Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL1
Darwoods, is one the most expensive estate agents, that I know of in St Albans and charge for everything. The staff are friendly and helpful but it is just a shame that they do not lose some of the fees, such as having to pay to extend your tenancy agreement, I think having to pay to stay in ... Read Full Review

By : 'Corinne'
Branch : St. Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Amanda Allan is staff member who displays exceptional customer service. Having recently relocated from Australia we have rented for the past 6 months a property through Darwoods. Even after vacating this property Amanda still offers us assistance when required at all times with a friendly ... Read Full Review
By : 'Keith'
Branch : St. Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL1
Darwoods have been just brilliant. Great communications, prompt and efficient service. They have really "looked after us" during our time in the flat and have met and exceeded our expectations in all areas. We have had experience of two other letting agents, and Darwoods are just the ... Read Full Review
By : 'Lora'
Branch : St. Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL4
Over email darwoods were quite good, polite and responded quickly, although they didn't seem to know the answers to a lot of questions I asked about the flat and one thing I asked over email twice I never actually got an answer to. However when I went in to collect the keys the person I spoke to ... Read Full Review
By : 'Mp'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
I would and have happily recommended Darwoods. Their service has been excellent and whoever I speak to the response is always quick and good. I have mentioned two names being the principal members of the team with whom I deal. That is unfair on the rest as whether in administration, the front ... Read Full Review


By : 'David'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
The whole team is very professional and i have been using them for the last 8 years and found them to be very competent. the only area where perhaps could be improved is the quality of their property contractors, but i know how hard it is to find quality and reliable tradesman. Recently after ... Read Full Review

By : 'K'
Branch : St. Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : AL1
Molly has been very friendly and helpful with regards to the management of our property. It makes me feel confident that if any issues arise during our time here she'll do her best to resolve them. Me and my husband have been very unimpressed with the service we received from Norman. He seemed ... Read Full Review
Molly has been very friendly and helpful with regards to the management of our property. It makes me feel confident that if any issues arise during our time here she\'ll do her best to resolve them. Me and my husband have been very unimpressed with the service we received from Norman. He seemed disengaged and superior at our first meeting, didn\'t discuss the property as we went round etc which was in stark contrast to the service I had received from other agents such as Abbey Estates who were friendly, chatty and helpful with questions etc. We have come to the decision that as delightful as Molly has been we will not use Darwoods for future services when we look to buy.
By : 'NDK'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL4
Darwoods have managed my property for many years and I have had an excellent service from them. Recently when the property need refurbishment, they recommended a builder who was very good. A long standing tenant has just moved away and they have found a new tenant very quickly. The paperwork went ... Read Full Review
By : 'James'
Branch : St. Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL4
I found them to be very good and a quick and professional service, all that was arranged on the day ... Read Full Review

By : 'J.'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
We have used this agency for 15+ years whcih I believe is a good recommendation. Most dealings are with Amy Joy / Anderson. I have found her to be polite, positive and very helpfull. Norman Mead is the next person with whom we meet and again he is always helpfull when it comes to reletting the ... Read Full Review

By : 'Charles'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL3
We have employed Darwoods to manage two properties on our behalf for about 15 years. They have consistently performed to the highest standard. Norman Mead has been involved with letting our properties which have achieved about a 90% occupancy. Susan Farnell has promptly alerted us to any ... Read Full Review
By : 'Anita'
Branch : St. Albans, 50 London Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL3
The experience of dealing with Darwoods has been and is pleasant . I know that I can contact them , with any question…and they always help. I have to say that it was the agents at Darwoods who gave full attention once I started to look for a place to live. Other letting agents did not ... Read Full Review


By : 'Alison'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL40
I have used Darwoods over the past 12 months as a landlord and as a tenant. The team including Louise, Susan and David Underwood have been very efficent, pleasant to deal with and they all respond to queries very ... Read Full Review


By : 'Whose'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
In the 12 years that I have been using Darwoods, I have always found them most helpful and courtious. From the receptionist and administration staff, right down to the manager, I have always received sound advice and prompt response and attention to all matters. They have found me good and reliable ... Read Full Review


By : 'Greg'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
We have rented out our property through Darwoods. They have been very helpful from the outset from marketing the property through to collection of rent. They are the most experienced lettings agent in the area and offer a high standard of service. As we live overseas I have emailed them to ... Read Full Review


By : 'Lyn'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
Darwoods have consistently handled any tenant issues with minimal fuss and new tenants have been found very quickly! I would be very confident to recommend ... Read Full Review
By : 'mcn'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
Introduction service in all its processes is excellent. Very quick to find prospective tenants (obviously have extensive client lists), ran all the viewings, good advice on rental income and thorough vetting process of tenants. Post introduction, again very thorough on documentation, legals, and ... Read Full Review

By : 'Terry'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL9
The first thing to say about Darwoods is that they are supremely professional. The members of each department are utterly on top of their jobs. In letting my property, they concentrated in a dedicated way to the job in hand and found a tenant very quickly. But more than that. When problems ... Read Full Review
By : 'MRS'
Branch : St. Albans, 50 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL1
We have used Darwoods for years with all our properties and have had excellent service. We find Norman and Louise especially reassuringly helpful and receive prompt answers to any of our questions. Their manner in any dealings is faultless. The tenancy renewals are extremely smooth and so far ... Read Full Review
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