Having never rented before and also looking for an elusive short term property my wife and I needed plenty of good advice. We also needed someone willing to locate a landlord from their existing property portfollio. We contacted several estate agents but it was Goodchilds in Lichfield that came up... Read Full Review

Wow, I have no Idea that they were this bad. My friends told me about them but had to experience for myself. We live in Stafford and we found a place that we would like to rent on stone road. Been calling them and Calling them and no one ever calls back to us even though I talked to them 3 times ... Read Full Review

I am really happy with the service I received from Hollie Crutchley. Our application was returned to us really quickly. I only dealt with Hollie a few time but she responded to my emails and calls really quickly. I think that if Hollie was my agent for the rest of the application process my... Read Full Review

My partner and I both viewed a house and loved it. We called out offer in, asked for paperwork and credit forms. Was promised they'd send it, after a day rung again and another member of staff admitted he didn't know what was going on but would send them. Had a second viewing with our... Read Full Review

I rented a property on boley park Lichfield of Goodchilds I was there nearly 3 years and never had any problems with Goodchilds they were very helpful with the move in and very efficient with helping me move... Read Full Review

I'm writing this review on the day I finally received my £900 deposit back - after having ended my tenancy on January 3rd and gone through a dispute process to do so. After I moved out, communications from Goodchilds basically ground to a halt (they weren't exactly free-flowing when I... Read Full Review

Having read previous reviews I am amazed this estate agent even has star reviews. I have dealt with goodchilds estate agents in lichfield recently and I am appalled at the behaviour from the staff and the rudeness. They don't return any emails I have sent them or phone calls unless it's... Read Full Review

Terrible customer service, will use any excuse to withhold your deposit. Even trying to charge you for the electricity they use whilst showing new tenants around after final meter readings have been took. Vicky's answer - its your responsibility for the electric till your tenancy is up. INVENT... Read Full Review

We have used Goodchilds for a little over 3 years to rent out our property in Lichfield. We have had very minor issues (around slow communication at times) but in general, the leggings team have been fantastic. Any issue with tenants or the property were dealt with effectively and quickly. We lost... Read Full Review

All front windows, upstairs and downstairs, seals failed and not all the windows have severe condensation running down inside them as well as being steamed up. Shelley refused to have them fixed saying they were ok. Garage door will not lock and no key provided. Shelley will not provide a key or... Read Full Review

Utterly incompetent. Numerous complaints have been raised since renting from the Lichfield office, many still outstanding. Customer service is appalling. Emails never acknowledged, phone calls never returned, staff conveniently unavailable when calling to chase up a problem. Some of the... Read Full Review