The UK's Largest Customer Review Website for the Property Industry
Ashington, NE63
2.3/5, 6 Reviews
33% Recommended
50% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
No Description Found
"After getting a prospective..."
Share On : 
1 Star Review
By : 'joseph'
Services :
Would you recommend ? : No
Postcode : NE
22 May 2014
People found this helpful2
After getting a prospective tenant I was told on three different occasions they would let me know what progress was being made, I never received a call so told them to take down there to let notice. After about two weeks I got a call saying the lady definitely wanted to rent my flat and what would I like to do, I said ok she can rent it, upon which I was told she was going on holiday for a week and they would get the ball rolling the day after she got back, that was eight days ago, after getting no phone call after six days I called into there office again to find out what was happening only to be told once again they would get in touch with her and let me know. After waiting again for to days without a phone call I called into the office again only to be told this time that she went home because of family troubles. I have told them not to bother any more and they would not give me a phone number to contact the owner or director. This has been the most disgusting and least professional business I have ever encountered.
What agent could do to change your mind?
They could of had the decency to phone me after telling me they would.
Was this helpful?:
By : Clarke Holland
28 Nov 2014Hello Joseph We are sorry that you feel that you did not get the service that expected we always try to do our best to exceed expectation. We both know why you tried to withdraw the property as the previous applicant we sent rang in to our office to say that you had 'made a deal with him' Mr E M who holidayed in the same country you do (for your recollection) The lady we had was a Romanian nurse working at Wansbeck General who we had as a tenant at that time and her holiday was to return home but found her father was a lot worse than she was told and had only months to live, she being a nurse felt she had to look after her father. Her UK mobile was not being answered so it took time to verify her status and we informed you as and when we had information. It is very unfortunate that she could not move in and we try or best to avoid it but it is understandable due to her family commitments. I'm sure we could learn to better inform you in future and have taken measures to improve communication. If you wish to speak to someone in the office I personally are more than happy to do so Regards Paul Clarke Holland
By : Clarke Holland
28 Nov 2014Hello Joseph We are sorry that you feel that you did not get the service that expected we always try to do our best to exceed expectation. We both know why you tried to withdraw the property as the previous applicant we sent rang in to our office to say that you had 'made a deal with him' Mr E M who holidayed in the same country you do (for your recollection) The lady we had was a Romanian nurse working at Wansbeck General who we had as a tenant at that time and her holiday was to return home but found her father was a lot worse than she was told and had only months to live, she being a nurse felt she had to look after her father. Her UK mobile was not being answered so it took time to verify her status and we informed you as and when we had information. It is very unfortunate that she could not move in and we try or best to avoid it but it is understandable due to her family commitments. I'm sure we could learn to better inform you in future and have taken measures to improve communication. If you wish to speak to someone in the office I personally are more than happy to do so Regards Paul Clarke Holland
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £60,000 | £179,000 |
| Lettings | 50% | 50% | £380 | £800 |
Address
Clarke Holland
7 Laburnum Terrace, Ashington, Northumberland
NE63 0XX
01670 85 50 50
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Clarke Holland Branches (View All 2)
Diabolical. The worst ever. ...
Share On :
1 Star Review
By : 'John'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : No
Postcode : NE1
25 Sept 2018
People found this helpful3
This firm is an absolute joke. They will lie to you all day long to protect their interests. Zero customer care and appealing attitude to resolving issues. Do not waste your time with them they should be closed down. AVOID AT ALL... Read Full Review
Comments on Agent Fees
Shocking
Comments (1)Was this helpful?:
By : Jacqueline Robinson
25 Sept 2018We do not and never have had a Landlord by the name of John Wilson. I therefore see this as a fake review by unknown persons with an unknown...
House Trashed thanks Clarke ...
Share On :
1 Star Review
By : 'Geomet'
Services : Letting( As a Owner )
Sold price : £60000
Rent PCM : £380
Would you recommend ? : No
Postcode : NE63
14 May 2018
People found this helpful3
Clarke Holland, Ashington sent a prospective tenant for a property I was renting. She came with the highest recommendations from the Clarke Holland management. What they failed to advise was she had a criminal record as long as your arm. She proceeded to have sex and drug parties for underage boys... Read Full Review
Comments on Agent Fees
Had the tenant been ok the fees were acceptable
Comments (0)Was this helpful?:
I am hoping by posting on ...
Share On :
1 Star Review
By : 'Difmu'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : NE61
4 Aug 2016
People found this helpful5
I am hoping by posting on this website I might get some response from Clarke Holland as they aren't responding to my emails or phone calls. Customer service as a landlord atrocious, still waiting for damage report on my house despite phone call and multiple emails. Inspections don't seem to be... Read Full Review
What agent could do to change your mind?
If they did the job rates are reasonable but I am paying for nothing.
Comments on Agent Fees
If they did the job rates are reasonable but I am paying for nothing.
Comments (0)Was this helpful?:
Bought a property from clark ...
Share On :
5 Star Review
By : 'Brian'
Services : Sales( As a Buyer )
Sold price : £179000
Would you recommend ? : Yes
Postcode : NE63
12 Nov 2015
People found this helpful0
Bought a property from clark holland and they were very good at sorting a viewing and coming back for my thoughts and offers, kept me up to date and although sales are always wobbly at times they took a lot of the stress. I would go back to them and would sell through them if or when I move from... Read Full Review
What agent could do to change your mind?
Buyer so nothing paid
Comments on Agent Fees
Buyer so nothing paid
Comments (0)Was this helpful?:
I really want to give a ...
Share On :
5 Star Review
By : 'Claire'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NE63
9 Oct 2015
People found this helpful1
I really want to give a review of how Joanne sorted out my property after the bad experiences of other agents in Ashington. From the first meeting where I was given a good valuation (that they proved to be correct!), Clarke Holland had my property rented in 3 days and I can't recommend them... Read Full Review
What agent could do to change your mind?
The fees were good and fair for the level of service and really no more than other agents in the area
Comments on Agent Fees
The fees were good and fair for the level of service and really no more than other agents in the area
Comments (0)Was this helpful?:
After getting a prospective ...
Share On :
1 Star Review
By : 'joseph'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NE
22 May 2014
People found this helpful2
After getting a prospective tenant I was told on three different occasions they would let me know what progress was being made, I never received a call so told them to take down there to let notice. After about two weeks I got a call saying the lady definitely wanted to rent my flat and what would... Read Full Review
What agent could do to change your mind?
They could of had the decency to phone me after telling me they would.
Comments (2)Was this helpful?:
By : Clarke Holland
28 Nov 2014Hello Joseph We are sorry that you feel that you did not get the service that expected we always try to do our best to exceed expectation. We both know why you tried to withdraw the property...
1 - 6 of 6 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
