The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.4/5, 23 Reviews
35% Recommended
67% letting valuation accuracy
92% letting fee satisfaction

Louise

Laura
By : 'Jo'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : S13
I rented from The Letting Company for around 18mths and i can't say enough good things about them. They were very helpful, always responded to phone calls/emails in a timely manner, and if there was ever a problem in the flat, they made sure it was fixed in a timely manner. The staff, especially Louise & Laura, were so friendly and always on hand to help/offer advice. They were also very good at contacting the owner of the flat when i wanted to make a few adjustments, which were agreed quickly. I can't praise them enough and i will definitely be recommending them!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 92.00% | £395 | £795 |
The Letting Company UK Ltd
PO Box 540, Wakefield, West Yorkshire
WF1 9DU
0845 8382890

By : 'Charlotte'
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : S13
Obviously no business or company is perfect but I have to say my husband and I are MOST impressed with The Letting Co, especially with Louise. She has never once made us feel bad for enquiring, ringing and emailing to ask questions about the property we wanted to rent or made us feel like anything... Read Full Review
Good. Very reasonable.

By : 'Daniel'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : S71
The Letting Co deserve nothing lower than 5 stars. We have been a tenant for a number of years now and although we have mostly dealt with Louise (who is excellent), we have received a quality and friendly service from the entire team. As a family run business you can feel you're... Read Full Review
Excellent value price for the quality standard property we rent.

By : 'Scott'
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : S20
Great service from Louise and the team. Our water heater developed a leak which was resolved in just under a day (on a weekend as well). No hesitation in recommending to other... Read Full Review

By : 'Tenant'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : S73
If I could I would give 0. The worst agency I have ever had ! Unprofessional, unpleasent, lack of interest in the property. Didnt manage it at all ! Avoid at all... Read Full Review
By : Louise Rock
28 Feb 2018Good morning, Thank you for your review - I'm sorry to hear you feel you haven't received the best service possible. We strive on fantastic customer service and would hate for any of our...
By : 'Amanda'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : S60
Rang the office Monday morning as I had seen a property I wanted to view, everything was fine arranged to view the property at 4:15 Thursday. Turned up at the property at 4:15 with my 2 children to find some other people outside, I asked if they was also viewing the property to be told they was in... Read Full Review

By : 'SHANNAN'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : S
Hi i am currently renting a property from yourself i made a phone call 1st thing this morning to inform you that none of my sockets or gas heating boiler was working for you to tell me that you would try to resolve this issue for me. I called back at 2.30pm as id not heard anything and again was... Read Full Review
By : 'dontusethelettingco'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : S8
Was told that I would be the first to view a property (on a Wednesday) and would be able to make an application on the day of the viewing (essentially stating that I would have first refusal). I was then called the day before my viewing to inform me that they did not have the keys and had to... Read Full Review
By : Louise Rock
17 Mar 2017Good morning, Thank you for your review. The property you requested to view was under dual agency (marketed by us and another agency) and, unfortunately, the other agency let the property first....
By : 'Jodie'
Services : Letting (As a Tenant)
Rent PCM : £395
Would you recommend ? : No
Postcode : S72
I am absolutely sickened that these people are still in business!! Lives in my property 2 years now and can't wait to bloody move! First they wanted me to hand over £800 in a carpark because they don't have an office we can go to! Next my bloody boiler goes on the blink in November and still they... Read Full Review
Don\'t mind what we paid upfront! Just not in a carpark! Not right at all!
By : Louise Rock
29 Dec 2014Hi Jodie, Both the contractor and ourselves have been trying to contact you by phone and email since you reported the problem, however as you haven't provided your new phone number when this...
By : 'David'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NG1
My mother moved from Yorkshire to Nottingham to be closer to me and my sister. She hasn't rented before and neither have we the letting company gave us brilliant guidance throughout the process. My mother has now relocated and is really happy in the new property. Really pleasant experience with... Read Full Review
Never rented before and it seemed different agencies had different charges. The letting company were competitively priced.
By : 'Lee'
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : Yes
Postcode : S41
Viewed the flat, applied and got the keys with in 2 weeks. All staff were really helpful. A guy showed me round but I dunno his name he knew loads about the block which helped me decide to go with the flat. I needed to be moving quickly and they made sure this hapened for... Read Full Review
By : 'H'
Services : Letting (As a Owner)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : S75
We rented our property out through The Letting Co after a disastrous experience with another agent (who shall remain unnamed!). They quickly found us a tenant who moved in within the time frame given. We are very happy with the quality of tenants and how quickly this was processed - hopefully a... Read Full Review
Very reasonable fees, no upfront costs which was appealing and clearly effective
By : 'C-JB'
Services : Letting (As a Tenant)
Rent PCM : £425
Would you recommend ? : Yes
Postcode : S70
Moved into my house and there were some initial issues. All staff that i dealt with in the office were friendly and helpful. Kept me updated as to what was going on and got everything sorted. Granted it wasn't as quickly as I'd have liked but these things aren't instant! Overall I think The Letting ... Read Full Review
By : 'Stan'
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : No
Postcode : 2
I left the house in September 2013 and I am still waiting for my bond to be returned to me (it was not placed in a bond scheme either) they also wrongly debited £750 from my account in December / January and after months of chasing I took them to small claims court. They didn't even acknowledge... Read Full Review
By : Disgruntled
24 Aug 2016Please contact me asap as I need help re this agent email extenant@hotmail.com. Would really appreciate your help. Thanks in...


By : 'Jo'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : S13
I rented from The Letting Company for around 18mths and i can't say enough good things about them. They were very helpful, always responded to phone calls/emails in a timely manner, and if there was ever a problem in the flat, they made sure it was fixed in a timely manner. The staff, especially... Read Full Review
By : 'Jay'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : S63
Absolute disgrace of a company. E mails telephone calls are never returned. Still waiting for the Bond to be returned, refusing to provide contact details of a tenant with o/s rents. * Put a DSS person in the property despite me requesting no DSS. * Repeatedly told me that rents where being paid ... Read Full Review
By : Disgruntled
24 Aug 2016Please contact me asap as I need help re this agent email extenant@hotmail.com. Would really appreciate your help. Thanks in...
By : 'AR'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : S73
Complete and utterly disgraceful! I would NEVER recommend these to anyone! If you want them to con you, lie to you, ignore your emails and phone calls when theres work that needs to be done in the property you live in, be told you owe money when as a matter of fact you dont, be left with no hot... Read Full Review

By : 'sandra'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : HD8
My husband and I rented a property through the Letting Company, Wakefield. I can say, they are liars, and conmen! My husband and I are also landlords, and rented the house for six months. Cash only for the first months rent, and bond. We paid three month's rent upfront,and on the day of handover I ... Read Full Review
By : The Letting Co
11 Feb 2014As you are fully aware we asked for 3 months rent & the bond, due to you not being able to prove your income sufficiently. On the day you moved in you decided to try and only pay 2 months &...


By : 'Landlord'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : S72
I was very impressed with the letting co when i started letting out with them some years ago, but in the last year and especially last 6 months, they have been an extremely difficult company to deal with. They have informed me on numerous occasions that work needs doing on the house which i then... Read Full Review
By : 'SheffieldGirl'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : S20
From the start of the process of renting with them we have been disappointed. Cancelled meetings on more than one occasion, issues in the flat not dealt with, never being able to speak to someone who knows the situation and having to explain over and over again, we were told we'd get our money ... Read Full Review

By : 'Tenant'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : WF2
We have been in the property a few months now with various things that have gone wrong or weren't right to start with, you name it, in fact a few of you have already names issues that have been wrong but haven't been fixed, we have contacted the company various times in relation to these issues... Read Full Review
There\'s nothing I can say as they don\'t get back to me about anything without me calling first and usually its nothing to report! Thanks for the massive phone bills! You paying for that, lol, you don\'t do anything do you??!
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