Dwell Estate Agents

Very bad service to tenants and landlords. They left a tenant without a place to stay, telling him only the day before he was going to move that he could not move because the property had structural problems, when in fact they had agreed with other tenant to move in that day and they 'forgot' to ... Read Full Review

These guys are an out-and-out bunch of crooks. Do not go NEAR them. A court has awarded a judgement in my favour for failure to return a deposit which Daniel Hanks has consistently dodged by pretending to no longer work there. He is in contempt of court and I am in the process of taking out ... Read Full Review

This lettings agents did not send the contract to me after repeated requests. They haven't protected my deposit. They are no repairing what they say they will repair even before I moved. They are not answering my emails. The definition of ... Read Full Review

Myself and my housemate rented a property through Dwell Estate Agents and I would like to let everybody know what a terrible experience we had dealing with them. I must admit that everything went fairly smoothly with the move in process (around 2 and a half years ago). Following the move we ... Read Full Review

The service recieved was excellent from start to finish. Everything was dealt with professionally and quickly. All of the staff were very helpful and went out of their way to ... Read Full Review

Dwell estates have managed my properties for the last 3 years they have been very professional in every aspect ,I have been treated in a kind and welcoming manner when ever I have dealings with them .Dwell staff at all levels are well trained and have always given me what I required. Prior to using ... Read Full Review

Initially the service was relatively ok with responses to enquiries typically answered within 48 hours. However after first 9months customer service is practically non-existence with emails going unanswered even after several chases and follow up calls. The service is far from satisfactory both ... Read Full Review

Worst estate agents ever run by boys. Approached them to manage my property as I did not have the time to do so myself. The first month was fine, after that I found myself chasing them continuously to find out when payment was going to be put into my account as well as making sure the tenants ... Read Full Review

Dwell have managed my three properties for over two years now and i have always received a very smooth and efficient service from them. They keep me up to date with the condition of my properties and how my tenants are getting on. They respond to my queries quickly and Daniel and Sam are always on ... Read Full Review

Instructing Dwell to "manage" my property was the worst mistake I've made in a long time. Unprofessional, unhelpful, and full of broken promises (see Lulu's comment below for what sounds like a similar experience). Dwell failed to find a tenant who met my basic requirements - I don't ... Read Full Review

My experience with using Dwel estate agents is was one to remember. I am a very happy tenant because of the professionalism shown by both Syed and Sam. I have recommended their service to friends and ... Read Full Review

My husband and I rented a propert from Dwell for two years. The first process of paying holding deposit and moving into the property was good. However, for the two years we lived in the property Dwell rung twice to arrange an inspection, which surprisingly they never turned up to carry and never ... Read Full Review

I used Dwell to let my property for me rather than manage due to bad experience in the past, with competitors of the agents coming round and giving me ridiculous quotes on the potential rental yields of my property, Two young Lads Syed and Tom came to give me another quote not looking forward to ... Read Full Review

I am very satisfied with the service that was given from Dwell. Syed and Sam was very kind and their professionalism was shown throughout the whole process. I have already recommended Dwell to my friends and family and will always use them in the ... Read Full Review

Like other posters on this site, my wife and I have had poor experiences with Dwell. Our experience started with registering with them to look at a property they were listing on findaproperty.com After being told that that property was already gone and that they deliberately leave them up to ... Read Full Review

Just a few words to strongly recommend Dwell Estates Agents in Walthamstow. After weeks lost with other agencies that were able only to waste my time, Tom at Dwell Estates was able to find the perfect place for me immediately (even pet-friendly..almost a miracle in London! So pet parents ... Read Full Review

Dwell Estate Agents have made my property search so relaxing. Tom and Syed always called me every two days with new updated properties that may be of interest to me. Syed deliberately showed me a property i would dislike just so he could know what I am exactly looking for. The whole process i was ... Read Full Review

Dwell estates are the worst agency I have ever had the unfortunate experience of having to deal with. From the outset the lettings team were quick to bend the truth and all the agents we met used the same catch phrase (see below.) We went to view a property which was at the right price, location ... Read Full Review

I can't believe this company has got any good reviews! My boyfriend and I had a terrible experience with Dwell Estates. Despite initially finding a nice property and putting down a £500 "holding fee" and being told that Sam would contact us by 12pm the following day to let us know if ... Read Full Review

I was asked by Daniel at Dwell Estates to put an honest review on this website of my experiences over the past 12 months and am more than happy to do so. I was recommended to Dwell by a friend who had a great experience when they found a tenant for his flat in E17. My property was a little ... Read Full Review