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London, E5
1.9/5, 9 Reviews
22% Recommended
40% sales valuation accuracy
100% letting valuation accuracy
40% sales fee satisfaction
40% letting fee satisfaction
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"Landlords and tenants alike..."
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1 Star Review
Layakh
Mohammed
By : 'Very'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : E5
16 Apr 2014
People found this helpful3
Landlords and tenants alike steer clear! A checklist of what to ensure when using Andrew Hayward Estates. Mistakes I made...... 1. Check the deposit has been registered. Make sure you have a certificate that states, exactly where, and the amount that has been registered with the tenancy deposit scheme. Under no circumstances can this deposit be used as "advanced rent". Especially if both the landlord and tenant are unaware of this fact. 2. Make sure your managing agent knows that they can't just renew the contract for another two years with your tenants without your consent. It may seem like an obvious statement. Apparently it's not. Both of the above constitue a breach of contract and a breach of duty of care as stated by the Supply of Goods and Services Act of 1982 "service must be carried out with reasonable care and skill" Bear that in mind. 3. Make sure your managing agent is registered with Ombudsman and even better, with Arla too. At least make sure they are registered with some sort of redress scheme, because if they aren't you are screwed. There is genuinely nothing you can do about their incompetences except rant and rave about lawyers, and then actually get lawyers in, and even when you have got lawyers in they plead ignorance so you have to go and sit with the "agents" all day whilst you wait until the allocated "agent" to your case decides to turn up for work...that is the stage I am at. 4. And finally, if someone else's insurance has been held responsible for damage to your property, you are not responsible for the premium on that insurance claim. The landlord who holds the insurance that is paying out is responsible. Obvious right? Not to Andrew Hayward. 5. And when they offer you a zero per cent managing fee, they know they have screwed up. Do not accept it. Cut your losses and get out. Ok so that was one more......
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SOLICITING EXCELLENT REVIEW
Very angry landlord
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 40% | 40% | £0 | £0 |
| Lettings | 100% | 40% | £1,365 | £1,950 |
Address
Andrew Hayward Estates
24 Chatsworth Road, London, Greater London
E5 0LP
0207 148 0470
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Andrew Hayward Estates Branches (View All 2)
Dont bother, They are a total ...
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1 Star Review
By : 'Opi'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E5
27 Jul 2016
People found this helpful1
Dont bother, They are a total waste of time arranging a viewing with these guys, they have no properties to let really and just use the very few properties they do have as bait to get fees. They have the same property advertised on gumtree and their website for around 1 month now and it is still... Read Full Review
What agent could do to change your mind?
Thankfully they didnt get fees from me. Wasting £9.00 travelling to a viewing on the overground was enough loss.
Comments on Agent Fees
Thankfully they didnt get fees from me. Wasting £9.00 travelling to a viewing on the overground was enough loss.
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HE WANTS ME TO WRITE AN ...
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1 Star Review
By : 'SOLICITING'
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : N/A
2 May 2016
People found this helpful4
HE WANTS ME TO WRITE AN EXCELLENT REVIEW FOR HIM. THIS GUY IS SIMPLY CRAZY. Why should I do that? I said. Never believe on the positive reviews for this company. Get their address and go with them so you know where to chase them and please post their home address here. They do not have a... Read Full Review
Comments on Agent Fees
Very HIGH FEES FOR LOUSY PROPERTIES
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Do NOT rent or let with this ...
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1 Star Review
By : 'Annoyed'
Services : Letting (As a Tenant)
Rent PCM : £1516
Would you recommend ? : No
Postcode : E1
27 Feb 2016
People found this helpful1
Do NOT rent or let with this company. This is the worst estate agency that I have ever come across and I cannot emphasis this strongly enough. During my 6 months tenancy with the company a number of alarming situation occurred that would make any tenant uncomfortable. Firstly, one month we were... Read Full Review
What agent could do to change your mind?
They fees were expensive.
Comments on Agent Fees
They fees were expensive.
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Very good agents they did ...
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5 Star Review
By : 'Happy'
Services : Letting (As a Owner)
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : E5
14 Nov 2014
People found this helpful0
Very good agents they did there best to find me a tenants I am really happy i will use them again... Read Full Review
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very good agents I will ...
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5 Star Review
By : 'HAPPY'
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : EC1V
29 Oct 2014
People found this helpful0
very good agents I will definitely use them again I am really happy with there services they are all... Read Full Review
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Landlords and tenants alike ...
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1 Star Review
By : 'Very'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E5
16 Apr 2014
People found this helpful3
Landlords and tenants alike steer clear! A checklist of what to ensure when using Andrew Hayward Estates. Mistakes I made...... 1. Check the deposit has been registered. Make sure you have a certificate that states, exactly where, and the amount that has been registered with the tenancy deposit... Read Full Review
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The guy who runs the place - ...
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1 Star Review
By : 'Don't'
Services : Letting (Admin)
Would you recommend ? : No
Postcode : E5
17 Feb 2014
People found this helpful5
The guy who runs the place - Giovanni Perez is a totally unscrupulous and double dealing individual. I was hired as a photographer by them for an agreed amount (a modest £40). When the work was finished they used my photos on their website but decided that they would not pay. He then asked that I... Read Full Review
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Terrible estate agents. The ...
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1 Star Review
By : 'E5'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : E5
20 Jan 2014
People found this helpful4
Terrible estate agents. The property we viewed numerous times and offered on is still on the market and is clearly not really for sale. We heard from other estate agents that most people looking at the same time as us had also offered on the same house. Our dealings with the agent were awful -... Read Full Review
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the agent took the keys for ...
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1 Star Review
By : 'Angry'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E5
1 Dec 2013
People found this helpful8
the agent took the keys for my property and when i wanted to show people the property privately they did not release the keys, they promised they would and promised a time yet didnt turn up!!! disgraceful company -LANDLORDS BE... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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