Ashley Samuel

This place is an absolute joke. I called in and was met with the rudest, most unprofessional attitude I've ever encountered. The person on the other end of the line sounded like they hated their job and anyone who dared to call. They fired questions at me like I was on trial, and then had the ... Read Full Review

If I could give a zero score I would very rude and unprofessional ... Read Full Review

If i could i would put 0 stars . Firstly they hook you into a 6 month contract which actually means you have to stay for 8 months as they told me 2 month notice needs to be given after 6 months . They charge way to much rent for a property with no air flow or windows for that matter. They have not ... Read Full Review

Avoid this very UNPROFESIONAL COMPANY. The website telephone number does not work and there is some scam going on behind the scenes! All using different mobile numbers, and no one takes viewings seriously. I am reporting this company to the regulator as reading all the other reviews people like me ... Read Full Review

Thankfully I did not engage myself with this 'agent' I am so glad seeing the bad reviews and trust me, when you see red flags, believe them. Of course they'll always catch you with cheap prices but can you really get over the rudeness of staff for that price? I was called after ... Read Full Review

ALL POSITIVE REVIEWS FOR THIS AGENCY ARE CLEARLY FAKE! YOU SHOULD AVOID AT ALL COSTS! This is the worst agency ever. It’s run by the most unprofessional people who seem to pray on tenants who don’t know their rights in the UK. During our 8 month stay there we countered a ... Read Full Review

I am rating this agency with 1 STAR because I can't provide less stars. It is a complete FRAUD. I can ensure you this; they seem nice but they are dishonest and lie perpetually just to make more money from you. From my our first meeting I realized they were dodgy and I did not trust my ... Read Full Review

Offered the property, unavailable for rent. Denied to provide documentary, asking to pay half a deposit in advance. Lied. Waste of time and money. ... Read Full Review

I do not understand the negative reviews about this Agency. They were very professional and helpful when re ting a flat from them. I definitely recommend ... Read Full Review

I concur with the other negative reviews here - I suspect they're not above board as a business. Transparently try to scam as many arbitrary charges from your deposit as possible when you leave. I could tell it was a chaotic operation from the beginning and tried to keep my head down, ... Read Full Review

THE MOST DISGUSTING PEOPLE AND AGENCY I HAVE EVER COME ACCROSS. ASHLEY SAHNI in particular was a vile human being, a compulsive liar and a thief, he consistently lied and went above and beyond to make my time at abbey road a living nightmare, he is the director of the company and has withheld a ... Read Full Review

I thought I would write a review but, going back through my correspondence, there were too many things to include, so I thought I would keep it to the things Ashley Samuel did that were illegal to keep it to a manageable length. 1. Refusing to provide landlord details upon request within 21 Days ... Read Full Review

Uncooperative, unhelpful, overpriced, inefficient and rude. Letting agents are usually awful and these fly the flag. If I could leave no stars I ... Read Full Review

I have just renewed my tenancy for a third year and couldn't be more happier about the service I have ... Read Full Review

Sadly Ashley Samuel was more of the same when renting in London. The flat was not cleaned at all before we moved in, resulting in days of work scrubbing it down. The hot water absolutely did not function, and they wouldn't respond to any contact to fix this issue; luckily it was summer but I feel ... Read Full Review

These agents were by far the best in the Area. I am from Spain so know nothing about how things work here. The staff even spoke ... Read Full Review

Complete liars. They just tell you what you want to hear but they don't deliver. They cause great ... Read Full Review

I can't believe how much money this agency took* from us! Extra charges when we moved in, more money than what we were told at the beginning for the rent, £60 for a reference letter (not even a letter, a misspelled with wrong information email) and many charges deducted from deposit. I just ... Read Full Review

Don't trust any words from them, as they never keep their promises. They made verbal promises and try to lure me to give them the upfront deposit, but never delivered those promises in contractual terms. If you wanna save the deposit, and proceed with this agent, your nightmare begins. You ... Read Full Review

Through out my stay with ashley samuel it has been atrocious and nothing but stress. They ignore any attempts to contact them in regards to maintenance or whatever the issue may be you are simply told to deal with it. The only thing they did follow through was to unblock a blockage for us and the ... Read Full Review