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The UK's Largest Customer Review Website for the Property Industry

3.1/5, 14 Reviews
57% Recommended
0% letting valuation accuracy
80% letting fee satisfaction

Danielle

Robert
By : 'Tenant'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : W6
I have been a very good tenant for a year so far. Always paid on time, never had any unreasonable request. My agreement is coming to an end in less than a month and the agency has not even acknowledged that the end of the agreement is approaching, nor has issued me with any notice to evict such as Section 21. I wrote an email to them on the topic that they have not even acknowledged! The staff is in general unfriendly , late with replying to emails and clearly does not make use of effective communication. They avoid communicating whenever they can. They also won't sum up agreed terms in an email after a phone conversation and they won't waste an opportunity to charge you penalty unreasonably. The property I am in is a very old flat and therefore hard to be kept in immaculate conditions as they would like to. I have been provided with old appliances. The hoover broke because it clearly came to the end of its life cycle and they are trying to make me responsible for the breakage arguing that I have not replaced the bag on time and cleaned the filter! They weren't open to any discussion before accusing me and asking me to replace it with a brand new hoover at my expense! The machine did not alert me that it was time to replace the bag, nor I was given any piece of instruction for the appliance and yet I should have guessed out of nowhere that it was time for the bag to be replaced?! My fault I did not check the conditions of the appliance when it was given to me!The model of hoover is so old that it is not even on the market anymore ! I have taken advice from lawyers and other agencies who have told me that this agency is clearly trying to profit from me. what concerns me is that if the agency is doing this for an old hoover that costed max £60 5 years ago, they will do this with anything at the end of the tenancy - and I am very scared about my deposit. When I entered the flat I had to do the inventory by myself because the inventory provided was clearly a joke! It showed the conditions of the flat probably 10 years before! Luckily one of the agents admitted this in the end. I had to liaise with the inventory company and submit my own inventory putting in my time and effort when I even paid the agency a substantial agency fee. Also the property was clearly not professionally cleaned when I came in - I found loads of old food rests behind the fridge and the oven. The agency uses a standard contract that is very brief and unwell written - capitalised terms are defined nowhere in the agreement when this is a legal requirement! If the agency tried to steel every penny from my deposit with unreasonable charges at the end of the tenancy I would not be surprised! Hopefully I will be able to protect my money and enforce my rights.
By : Tenant
4 Feb 2020They tried to steal mine, but I got some of it back through deposit protection. If you keep photos and evidence, you'll probably be okay.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 80.00% | £1,100 | £1,145 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 8 | 4 | 0 | 0 | 0 | 0 | 0 | 2 |
Lamington Residential Lettings & Mgt
109 Hammersmith Grove, London, Greater London
W6 0NQ
020 8748 2645





By : 'Christopher'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6
Tanya is very responsive and always helpful when we reach out, we cannot thank her enough for making this transition as simple as ... Read Full Review
By : Nic
17 May 2022Tanya has been excellent from start to finish during my tenancy with her. She is responsive, understanding and helpful at very juncture. She has made what can be very stressful, much...

By : 'Meikenzi'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6
Tanya was very helpful through our entire renting process! Anything we needed she made sure she was there for us. She communicated clearly and made sure we were up to date at all times. She is kind and always happy to ... Read Full Review

By : 'Nikita'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : W6
I've had a wonderful experience working with Tanya and the team at Lamington. Tanya is professional, responsive and understanding. Highly ... Read Full Review

By : 'Kara'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6
Our house flooded so we needed a rental quickly. Tanya helped us quickly and efficiently. So glad she was around. She's upbeat, helpful, quick and ... Read Full Review

By : 'Giulio'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Rent PCM : £1145
Would you recommend ? : Yes
Postcode : W6
I'm having a very good experience with this agency. Prices are fair. The maintenance is fast and professional. Tanya is always really ... Read Full Review

By : 'anon'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W6
I've been renting in London for 10 years, and Lamington are the worst agency I've ever dealt with. Londoners will understand that's quite an achievement. Over the course of my tenancy, Lamington employees: - Failed to show up to appointments - Entered the flat without notice - ... Read Full Review

By : 'Tim'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6
Klaudia has been so helpful in showing us our new flat and getting us settled. She have been very attentive and helpful ... Read Full Review


By : 'Tenant'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W6
I have been a very good tenant for a year so far. Always paid on time, never had any unreasonable request. My agreement is coming to an end in less than a month and the agency has not even acknowledged that the end of the agreement is approaching, nor has issued me with any notice to evict such as ... Read Full Review
By : Tenant
4 Feb 2020They tried to steal mine, but I got some of it back through deposit protection. If you keep photos and evidence, you'll probably be...
By : 'Henrietta'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6
For the 12 month term, we were looked after by Danielle and Lamington impeccably, with any maintenance resolved quickly and efficiently. A great flat in a great location too. ... Read Full Review
By : 'M'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W6
I was greeted with a new staff which barely knows any information and consistently needed assistance by her coworkers even when I was signing the rental contract. I had very limited time to find a flat therefore, I wasn't being picky. However, the day after I have signed the contract they have ... Read Full Review
I would rather deal with other agents

By : 'Tim'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : Yes
First impressions of Lamingtons in Hammersmith were very professional. Particulars provided were satisfactory. We were really impressed with our first point of contact which was with Danielle. A long search for a flat in London brought me to Hammersmith after debating Acton and Chiswick. I ... Read Full Review
By : 'david'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : No
This is an utterly horrible company. We had a gas revision 4 or months ago where the technician stated a carbon monoxide detector was strongly recommended, and Lamington Letings hasn't yet installed it, despite our insistence. In addition to that, the flat is incredibly noisy and old and it has ... Read Full Review
By : 'd'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
... Read Full Review
By : 'Hogwash'
Branch : London, 109 Hammersmith Grove
Services : Letting( As a Tenant )
Would you recommend ? : No
Lamington Residential Lettings, although courteous and efficient initially, become very illusive when it came to recovering my deposit. I received a letter two weeks after leaving the flat with some of the most outrageous charges I have ever seen including ... Read Full Review
By : bs
12 Feb 2011Lamington is an awful company - as a landlord don't deal with them - I can only imagine what they are like for...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2/15/2022, 2:08:13 PM by allAgents