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Harpenden, AL5
3.2/5, 6 Reviews
50% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
No Description Found
"We used Ashtons and were very ..."
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1 Star Review
By : 'Jackson'
Services :
Would you recommend ? : No
28 Jan 2011
People found this helpful4
We used Ashtons and were very underwhelmed by their management of our property. We were living overseas and on a number of occasions if work needed to be done on the house they would use their own preferred users, carry out the work and send us the bill, prior to letting us know there was even a problem. This was very frustrating as we had already issued them with a list of people we wanted to carry out any work if needed. Our tenants often gave us late rental payments and the agents refused to set up a standing order instead they agreed with the tenant to accept a cheque which meant that we never received cleared funds into our account on the date we expected, this then lead to us being charged for our late mortgage payments. In fact whenever we approached Ashtons Letttings team regarding any issue we were unhappy with we were often left with the impression that their commitment was always to the tenant rather than the fee paying landlord. I had to constantly chase them to ensure they were doing their jobs correctly, and from overseas with the time difference it was difficult. They made a number of mistakes and never apologised for anything.
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Johnson/Franks
16 Jun 2008
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Ashtons Sales & Lettings
10 High Street, Harpenden, Hertfordshire
AL5 2TB
01582 461166
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Ashtons Sales & Lettings Branches (View All 4)
I have used Joe Wilkes to ...
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5 Star Review
By : 'Katy'
Services : Surveying
Would you recommend ? : Yes
Postcode : AL5
11 Jan 2016
People found this helpful0
I have used Joe Wilkes to value my property ahead of building work to understand how the development would affect the house price and whether it was the right type of development. Joe was responsive and professional and followed up with formal confirmation of the value. I would highlighly... Read Full Review
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We found all the people we ...
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5 Star Review
By : 'Trevor'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL5
15 Mar 2013
People found this helpful0
We found all the people we dealt with to be very knowledgeable and helpful. Joe in particular, has been exceptional and recovered an almost lost sale through his... Read Full Review
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from our very first meeting ...
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5 Star Review
By : 'Chloe'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
7 Mar 2012
People found this helpful0
from our very first meeting we were made to feel confident Ashtons were committed to selling our property - the research provided at the initial consultation far exceeded the effort put in by the other agents we had asked to value the house. We couldn't have asked for a better result - a sale... Read Full Review
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I called into the agents to ...
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2 Star Review
By : 'Lorna'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
7 Apr 2011
People found this helpful1
I called into the agents to register my details. Staff seemed very disinterested when I said I only had £250,000 to spend, felt like I was wasting their... Read Full Review
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We used Ashtons and were very ...
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1 Star Review
By : 'Jackson'
Services : Letting( As a Owner )
Would you recommend ? : No
28 Jan 2011
People found this helpful4
We used Ashtons and were very underwhelmed by their management of our property. We were living overseas and on a number of occasions if work needed to be done on the house they would use their own preferred users, carry out the work and send us the bill, prior to letting us know there was even a... Read Full Review
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1 Star Review
By : 'Johnson/Franks'
Services : Sales( As a Vendor )
Would you recommend ? : No
16 Jun 2008
People found this helpful2
... Read Full Review
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