The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 666 Reviews
71% Recommended
71% letting valuation accuracy
53% letting fee satisfaction

Danny
By : 'Julia'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : BS8
We found Danny to be very knowledgeable and helpful in pointing out what we needed to do in order to let a property. Hugo was very efficient in organising the electricity and gas inspections and also the EPC. We needed to do everything to a very tight timescale and both Danny and Hugo helped to make this all happen in the time we had. They were both available to advise either by phone on in person and the other staff in the office in Clifton were also helpful and friendly. All in all, an excellent, efficient and approachable service. Thank you.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 71% | 53.00% | £751 | £2,500 |
The Bristol Residential Letting Co
19 Clifton Down Shopping Centre, Whiteladies Road, Bristol, North Somerset
BS8 2NN
0117 973 5237
By : 'Elizabeth'
Services :
Would you recommend ? : Yes
13 Mar 2026Our flat was managed by Charlie - he has been brilliant. Really understanding, responsive and... Read Full Review
By : 'Adam'
Services :
Would you recommend ? : Yes
12 Mar 2026Great experience dealing with Amy. Helped resolve our questions quickly and efficiently, and managed any issues... Read Full Review

By : 'Lily'
Services :
Would you recommend ? : Yes
10 Mar 2026I have recently had a really positive experience with The Bristol Residential Letting Co. I went to a viewing led by Kat who was very professional, friendly and was able to answer all of my questions! Myself and my partner have since started the process to rent the flat and everything has been... Read Full Review
By : 'Natalie'
Services :
Would you recommend ? : Yes
10 Mar 2026I’ve previously communicated with the landlord directly, so it’s been really nice to work with Bristol Residential Letting Co while moving this time. Kat was great when showing us around the property and made sure we had everything we needed from the viewing. Since then, both Kat and Ryan have been ... Read Full Review
By : 'emma'
Services :
Would you recommend ? : Yes
9 Mar 2026We had a great experience with Bristol Residential Letting Co when finding our new flat. The whole process was straightforward and prompt. Kat was very friendly & professional and happy to answer all our... Read Full Review
By : 'Claire'
Services :
Would you recommend ? : Yes
6 Mar 2026We have had a very smooth experience securing a rental property with The Bristol Residential Letting Co. Kat has been extremely professional and friendly throughout. Her communication was great, she was quick to return our calls and kept us updated throughout the... Read Full Review
By : 'Sandy'
Services :
Would you recommend ? : Yes
3 Mar 2026I live in South Africa and have entrusted the management of my property in Bristol to the Bristol Residential Letting Company (Clifton office) for many years. I am very happy to say that I have received much support and excellent service from all at the Clifton office and most especially Charlie... Read Full Review
By : 'Esme'
Services :
Would you recommend ? : Yes
2 Mar 2026The Bristol Residential Letting Co have done a great job of managing our property since 2020. Our property manager, Edmund, is helpful, responsive, and works hard to assist our tenants and resolve any problems or issues that arise promptly. As overseas landlords it is a big relief to have our... Read Full Review
By : 'Jeremy'
Services :
Would you recommend ? : Yes
1 Mar 2026The Bristol Residential letting team have dealt with two rental properties for me and have always been responsive and professional. More recently Amy Sheppard has been very helpful when we decided to sell one of our... Read Full Review
By : 'Adrian'
Services :
Would you recommend ? : Yes
1 Mar 2026As a landlord I am very pleased with the service I receive from The Bristol Residential Letting Co.. Amy Garrod does a great... Read Full Review
By : 'Paul'
Services :
Would you recommend ? : Yes
26 Feb 2026I have used TBRLC as my property agent for many years, and they are 1st class - responsive and professional. Amy Garrod in the property team is outstanding, and has stepped forward to help me on many occasions and I know our tenant is in good... Read Full Review
By : 'Michael'
Services :
Would you recommend ? : Yes
25 Feb 2026Very good letting agency. Especially Miss Amy... Read Full Review
By : 'Carole'
Services :
Would you recommend ? : Yes
24 Feb 2026I placed my 2 Clifton flats with The BRL after much consideration and I absolutely made the right choice. Everything is run professionally meaning my life is made as easy as possible. I have quite regular communication with Joe (Lomax) and find him both knowledgeable and helpful and most of all... Read Full Review
By : 'Chris'
Services :
Would you recommend ? : Yes
24 Feb 2026Jo deals efficiently with all the aspects of the management of our property. He responds to queries and communicates to us... Read Full Review
By : 'Adam'
Services :
Would you recommend ? : Yes
24 Feb 2026Excellent service provided for a very reasonable fee. Always quick to respond and sort out minor issues with solutions. Can’t fault... Read Full Review
By : 'steve'
Services :
Would you recommend ? : Yes
24 Feb 2026I have been dealing with Bristol Residential for over 5 years, from advice on buying suitable properties to the full rental package they have been excellent. Their services cover all aspects of rental from tenant vetting to regular inspections and financial reports. I am a non resident landlord... Read Full Review
By : 'louise'
Services :
Would you recommend ? : Yes
23 Feb 2026Very happy with the service from Bristol Residential Letting over the years. I've been a long-standing client and know my property is in great hands with them. They find tenants quickly and do the vetting etc with great efficiency. My property is well looked after and my tenants are always happy.... Read Full Review
By : 'Francesca'
Services :
Would you recommend ? : Yes
23 Feb 2026I had a great experience throughout the rental process. Katherine was incredibly helpful in securing a property for us. Her professionalism and guidance made everything smooth and stress-free. I would highly recommend their... Read Full Review
By : 'Sheelagh'
Services :
Would you recommend ? : Yes
23 Feb 2026... Read Full Review
By : 'Ben'
Services :
Would you recommend ? : Yes
23 Feb 2026Charlie Lock at Bristol residential letting has always provided a good service in the full management of my rental flat. His communication is excellent and his company gets things fixed quickly. Condition reports and monthly payment reports are all performed... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Deborah Hadley, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/22/2025, 2:13:24 PM by allAgents