The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 659 Reviews
71% Recommended
71% letting valuation accuracy
53% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 71% | 53.00% | £751 | £2,500 |
The Bristol Residential Letting Co
19 Clifton Down Shopping Centre, Whiteladies Road, Bristol, North Somerset
BS8 2NN
0117 973 5237
By : 'Esme'
Services :
Would you recommend ? : Yes
2 Mar 2026The Bristol Residential Letting Co have done a great job of managing our property since 2020. Our property manager, Edmund, is helpful, responsive, and works hard to assist our tenants and resolve any problems or issues that arise promptly. As overseas landlords it is a big relief to have our... Read Full Review
By : 'Jeremy'
Services :
Would you recommend ? : Yes
1 Mar 2026The Bristol Residential letting team have dealt with two rental properties for me and have always been responsive and professional. More recently Amy Sheppard has been very helpful when we decided to sell one of our... Read Full Review
By : 'Adrian'
Services :
Would you recommend ? : Yes
1 Mar 2026As a landlord I am very pleased with the service I receive from The Bristol Residential Letting Co.. Amy Garrod does a great... Read Full Review
By : 'Paul'
Services :
Would you recommend ? : Yes
26 Feb 2026I have used TBRLC as my property agent for many years, and they are 1st class - responsive and professional. Amy Garrod in the property team is outstanding, and has stepped forward to help me on many occasions and I know our tenant is in good... Read Full Review
By : 'Michael'
Services :
Would you recommend ? : Yes
25 Feb 2026Very good letting agency. Especially Miss Amy... Read Full Review
By : 'Carole'
Services :
Would you recommend ? : Yes
24 Feb 2026I placed my 2 Clifton flats with The BRL after much consideration and I absolutely made the right choice. Everything is run professionally meaning my life is made as easy as possible. I have quite regular communication with Joe (Lomax) and find him both knowledgeable and helpful and most of all... Read Full Review
By : 'Chris'
Services :
Would you recommend ? : Yes
24 Feb 2026Jo deals efficiently with all the aspects of the management of our property. He responds to queries and communicates to us... Read Full Review
By : 'Adam'
Services :
Would you recommend ? : Yes
24 Feb 2026Excellent service provided for a very reasonable fee. Always quick to respond and sort out minor issues with solutions. Can’t fault... Read Full Review
By : 'steve'
Services :
Would you recommend ? : Yes
24 Feb 2026I have been dealing with Bristol Residential for over 5 years, from advice on buying suitable properties to the full rental package they have been excellent. Their services cover all aspects of rental from tenant vetting to regular inspections and financial reports. I am a non resident landlord... Read Full Review
By : 'louise'
Services :
Would you recommend ? : Yes
23 Feb 2026Very happy with the service from Bristol Residential Letting over the years. I've been a long-standing client and know my property is in great hands with them. They find tenants quickly and do the vetting etc with great efficiency. My property is well looked after and my tenants are always happy.... Read Full Review
By : 'Francesca'
Services :
Would you recommend ? : Yes
23 Feb 2026I had a great experience throughout the rental process. Katherine was incredibly helpful in securing a property for us. Her professionalism and guidance made everything smooth and stress-free. I would highly recommend their... Read Full Review
By : 'Sheelagh'
Services :
Would you recommend ? : Yes
23 Feb 2026... Read Full Review
By : 'Ben'
Services :
Would you recommend ? : Yes
23 Feb 2026Charlie Lock at Bristol residential letting has always provided a good service in the full management of my rental flat. His communication is excellent and his company gets things fixed quickly. Condition reports and monthly payment reports are all performed... Read Full Review
By : 'Annie'
Services :
Would you recommend ? : Yes
23 Feb 2026terrific work done by amy garrod at the bristol residential letting co. helpful, considerate with good advice thrown in when required in this difficult climate. i, as a landlord, couldn't be happier with amy and the... Read Full Review
By : 'John'
Services :
Would you recommend ? : Yes
16 Feb 2026Have been using the ‘Find a Tenant’ service with Bristol Residential (Clifton) for 13 years now. Always good service - friendly, professional and thorough... Read Full Review
By : 'Margaret'
Services :
Would you recommend ? : Yes
13 Feb 2026Excellent service from knowledgeable agents especially Amy... Read Full Review
By : 'Margaret'
Services :
Would you recommend ? : Yes
12 Feb 2026Excellent service from knowledgeable... Read Full Review
By : 'Rachel'
Services :
Would you recommend ? : Yes
10 Feb 2026We have been renting a good quality flat from Bristol Res Let for a few years now with no issues at all. Our property manager, Amy, is very helpful, friendly and approachable!... Read Full Review
By : 'Reflected'
Services :
Would you recommend ? : Yes
10 Feb 2026I had to relocate and needed my property in Bristol to be fully managed while I was away. From day one, the team at Bristol Residential Letting Company looked after it with complete professionalism and care. Amy and her colleagues were consistently responsive, reassuring, and clearly experienced in ... Read Full Review
By : 'Ichaba'
Services :
Would you recommend ? : Yes
5 Feb 2026If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Deborah Hadley, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/22/2025, 2:13:24 PM by allAgents