The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.4/5, 10 Reviews
60% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
By : 'Mr_H_Arif'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LE1
Just tried to arrange a viewing I' m a serious buyer.. ..and spoke to an incompetent rude buffoon who has done her sellers no favours. I thought an estate agents role was to encourage buyers not put them off. She had a serious attitude problem and probably the worst customer service I have ever experienced. When I said I wanted to speak to her manager to my surprise she said she was the manager...feel really sorry for the sellers of ….if you're reading this you really need to move to a professional outfit and if you do I will view your home and make you a serious offer but I won't be dealing with these cowboys again
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £125,000 | £350,000 |
IPS Estate Agents Ltd
83 London Road, Leicester, Leicestershire
LE2 0PF
01162 554155
By : 'Karen'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LE8
2nd experience with estate agents and IPS were by far better than the first! Really good team always called back if not available at time. House move went really smoothly, Julie was great always kept you informed with what was happening, thank you Julie... Read Full Review
Yes not too bad


By : 'Mrs'
Services : Sales (As a Vendor)
Sold price : £132000
Would you recommend ? : Yes
Postcode : LE3
The level of service we received from IPS was above and beyond what could be expected. Julie's interpersonal skills and stakeholder management were second to none and her perseverance and communication managed to get us through a very difficult and pressured process with the minimum stress... Read Full Review
Very reasonable for the service we receieved


By : 'Ken'
Services : Sales (As a Vendor)
Sold price : £125000
Would you recommend ? : Yes
Postcode : LE3
Recently sold my house with Ips, the whiole sxperience form first contact to handing over the keys was totally painless. I was kept informed throughout the whole process. These guys care about property and care about their clients. Andrew Rowland's professionalism and experience and Hardeep Maan's... Read Full Review
I was very pleased with the fees charged, they were agreed when I instructed them.
I was very pleased with the fees charged, they were agreed when I instructed them.
By : 'SimonSmith'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : LE3
IPS have been great we have booked a few viewing with them and they have got back to us straight away. Also followed us up for feedback on the viewings and added us to a mailing list so we could be updated with any new properties that come on, really professional and helpful... Read Full Review
By : 'john'
Services : Other (Buying agent)
Would you recommend ? : No
Postcode : LE18
viewed above property,no call from agent for feedback,made second visit,got a call back this time,and put in an offer,no call back again,left voicemail to give me a ring,no call back.Would not recommend.this is a pay upfront agent,once they have your cash they dont... Read Full Review
By : Kam Johal
16 Apr 2015Dear Mr. Webster I'm sorry to hear of your experience, I emailed all our staff to ask who had dealt with your call and every member of our staff replied with the same answer that they had no...
By : 'Mrs'
Services : Sales (As a Vendor)
Sold price : £350000
Would you recommend ? : Yes
Postcode : LE8
having attempted , without success,to sell my home with other Estate agents,it was refreshing to get away from the sales pitch efforts of others and deal successfully with a business who did everything they said they would. Thank you very much for your marvellous service especially Jullie who... Read Full Review
We were happier to pay one amount so that we could budget We used GB LINERS to move with & they were very very good Solicitor recommended was also very good
We were happier to pay one amount so that we could budget We used GB LINERS to move with & they were very very good Solicitor recommended was also very good

By : 'Robert2345'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LE4
I rang up to place an offer on a house I'd just viewed and was immediately struck by the attitude problem that the employee (Hardeep) had with me which was not a good first impression. I was told I would get a call back once the vendor had been contacted. Waited 2 days before ringing them back.... Read Full Review
By : 'mzzz83'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LE5
Very rude people with bad communication! I rang them to arrange a viewing but they never got back to me. When I rang them a few days on they told me I had never enquired in the first place and then changed the story and blamed the seller for not responding. I was spoken to very badly and made to... Read Full Review
Agent could have spoken to me nicely and not lied!


By : 'Marie'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LE67
I recently sold two properties with IPS. Both sold in less than a week so I don't know if Andrew would've come good on his promise of personally overseeing the sale, but he was convincing. I am under no illusions that it was the rising market rather than IPS's sales skills that secured the sales ... Read Full Review
By : 'Mr_H_Arif'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LE1
Just tried to arrange a viewing I' m a serious buyer.. ..and spoke to an incompetent rude buffoon who has done her sellers no favours. I thought an estate agents role was to encourage buyers not put them off. She had a serious attitude problem and probably the worst customer service I have ever... Read Full Review
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