Alice Woodruff continues to fail to my deposit. We are now 34 days past my vacation date. I have emails from the landlord who approved the of the deposit and I am being lied to as to the status of it. Dispute raised through TDS has still yet to be answered after 11 days. Avoid at all costs.... Read Full Review

Worst agent I have ever used. Incompetent and do not care. The customer service is appalling. Booked in a viewing, never received any confirmation. Tried calling for 2 days to make sure the viewing was still booked but no answer. Out of sheer desperation to find somewhere to live decided to book a... Read Full Review

Avoid at all costs. Worst Lettings company we have ever come used for our staff all one sided and they never come back to... Read Full Review

Nathan was helpful in answering my questions and dealt with it quickly and efficiently. With his experience he was able to answer with a well balanced... Read Full Review

Very unprofessional agency!! Take a long time to respond to request from the tenant and take a very long time to give back the remaining rental deposit. Do not rental any properties with this agency, especially the agent, Alice waddington, very unresponsive! Requested the agent to hire a end of... Read Full Review

Phoned to buy a house. Very unprofessional, judging by the voice, 'teenager' was very unhappy to even talk to me. She haven't said her name, didn't know she's in sale team and huffing and puffing without a ward just decided to switch me to someone else what ended to be ... Read Full Review

A few months back, I spoke to a man called Oakley on the phone, from the Southampton branch, who genuinely made me feel sick and disgusted, through his misogynistic and backward minded comments towards woman! I had rang to enquire about a property, for a very close friend of mine, who at the time,... Read Full Review

Unreliable and unprofessional. They never call you back when they say they will. They don't care if there is an issue and you need help. They just want to take your money basically and as soon as this happens they let you deal with any issues you have and they go on to the next... Read Full Review

Offer accepted on a house, fox and sons said they will be in touch, waited 2 weeks, I called them for an update as not heard from them, they informed me that they sold it to someone else. Means nothing to them but Our dream home gone! Will never use them... Read Full Review

As an estate agent I would recommend but not their conveyancing team (Conveyancing Direct Limited. St Leonards on Sea). The Estate Agent pushed hard on our behalf to get the conveyancing progressed to a completion. Helpful staff. Responded promptly Acted professionally. Happy with their level of... Read Full Review

they will literally rip u off at every chance they get. they act nice to your face but take all your... Read Full Review

A big THANK YOU to Amy for getting my house through.This is just for Amy she knows all the problems that I had in the past with Fox &... Read Full Review

Recently sold my property through fox and sons , easy non stressful experience in the height of a pandemic . Thank you so much , special mention to Aaron Cassidy who was brilliant from start to finish ! Thank you fox & sons... Read Full Review

Mr Harry Hodges was very helpful, kind and professional! Would recommend! Five Star Service! Thank you Harry! Good luck with your bright... Read Full Review

Aaron Cassidy was the agent who really saw our sale through from start to finish.Every email was responded to within 24 hours. He was always checking on every detail, and did so much more work than the solicitor - in fact he made sure of some of the finer points which the solicitor should have... Read Full Review

I rent two flats through this agency. They are by far and away the worst letting agency I have ever used. Opaque information is provided about the costs and fees charged and I have not been able to get a clear account of the finances despite asking many times. Many of my requests go unanswered. I... Read Full Review

Very professional and always helpful. Samantha answered all queries promptly and liaised with solicitors to progress sale and purchase. Many... Read Full Review

Aaron Cassidy was the estate agent I had the pleasure of dealing with throughout the purchase of our family home in Upper Shirley. He was extremely respondent, helpful and went above and beyond. I would highly recommend Fox and Sons Southampton as a result of this experience and will use them again ... Read Full Review

Very unprofessional, incompetent and lying agency. They were promising everything when they were asked about property and none were true. I had to move out from previozs accomodation on exact date and they confirmed 3 times that property would be ready to move in before that. When it was not they... Read Full Review

The agency is the worst agency that I had to deal with. The agent and more particularly the Branch letting Manager are incompetent, rude, lazy and disrespectful with customers. They provided me with misleading information when advertising and showing the flat that I wanted to rent. It was supposed... Read Full Review