* No wonder they went bankrupt! They deregistered our tenancy deposit held with TDS without our knowledge or consent. Only found out that our deposit was no longer protected when we moved out of the property! Had to battle over a month with the new letting agent who took over from them to get our... Read Full Review

Zone... what can. The fact the director Carol received cheap/free rent from one of her 'clients' and in turn she nade sure that extremely high deductions were made from deposits... Turned blind eye to landlords wrong doing etc. All whilst living on his estate.. Conflict of interest?? Failed to... Read Full Review

Right up until March they were taking money from my tenant - and would still be now if I hadn't told him to start paying me direct - but now they have completely gone to ground owing me 2 months rent and the tenant's deposit (which I discover is not registered with any of the deposit schemes).... Read Full Review

If you have lost rent or unable to find your deposit please contact http://www.actionfraud.police.uk/home. Carol Glasgow Coptfold Hall Farm House Writtle Road Margaretting Ingatestone Essex CM4 0EL last known... Read Full Review

was shocked that carol glasgow did not inform landlords that she was selling the business. They owed us rents for 2 properties and tenants deposits. Even TDS did not inform us or the tenants that the tenancy protection ended. We reported to ActionFraud.police.uk and presentl;y Essex Police is... Read Full Review

They owe us one month's rent on 2 properties, tenant's deposits, £150 for emergency work + fees charged for whole yr. Tenants have not been informed where their deposits are kept. The tenants' deposits were registered with TDS and we have been advised that this ended in transfer to Beev Ltd. We... Read Full Review

The owners and staff at Zone Property management are liars and criminals. They have stolen our money and told us lies on the phone about the ‘plan' to pay back our money. While it will not help get the money back, we have to use Internet to inform others on what these people are capable off. ... Read Full Review

I am still waiting for my landlord monthly rent payment and statement despite numerous email requests. I have tried telephoning but their telephone number is not responding. I have visited their offices today to find it closed and abandoned. It has apparently, after speaking to neighbouring... Read Full Review

I have been a landlord of zones for the past 15 years and have always received my rent on time. They have always responded to any queries efficiently. Throughout my many years with them my property has only been vacant for a total period of three weeks. I have total faith in the professionalism... Read Full Review

Excellent news from the two previous posters as it appears that Zone is still operating (or were the reviews based on historical experiences?). Can you please share current details of where we can contact... Read Full Review

They sold me my flat which they then rented out for me. They recommended the solicitors also.He was marvelous.No hassle quick sale.New carpets then new tenant.job done.Looking for another... Read Full Review

They let my flat in less than a week. I got a good tenant that respects the ground floor neighbor (my mother) and is a pleasure to deal with.... Read Full Review

I have been a landlord of zones for the past 15 years and have always received my rent on time. They have always responded to any queries efficiently. Throughout my many years with them my property has only been vacant for a total period of three weeks. I have total faith in the professionalism... Read Full Review

DO NOT USE THIS ESTATE AGENTS, THEY ARE FRAUDSTERS. This estate agent collected 7 months of rent they did not pass on to us, they have not communicated with us and now closed their office and dissapeared. We are unable to track them. We are owed nearly £10,000. We tried to set up a payment plan... Read Full Review

Hello, First of all, Zone charged me with 500 pounds admin. fee and after I paid 1700 pounds (deposit+rent), they gave me the contract the same day I was meant to move in. In the contract, it says 'No visitors, no guests', which is illegal. After I moved in, from the first day, the landlord... Read Full Review

We experienced a lot of delay and difficulties at first. Had to phone/e-mail extensively for the rent and the paperwork. However, since July, the rent has been coming regularl and all the back-up paperwork has arrived. We were also very impressed when we received a very detailed inspection... Read Full Review

[[EDIT ORIGINAL START]] PLEASE STAY AWAY FROM THESE CHEATING LYING PEOPLE Everyone at zone property management are lying cheats, especially Steve and the owner a female known by the name of Carol Glasgow. These agents let a property of mine, the only reason I used them was because I had ... Read Full Review

A bogus "main" team with high employee turnover. My 1st & last time! Through the yr I had to constantly CHASE & questioned how they managed my property. Result: Tenants owed 3months rent demolished the flat & Zone have still not indicated/communicated with me the... Read Full Review

First of all when i moved in to the property and done check in, noticed that the door was broken and i mentioned it in the inventory check, nobody took any notice of it, but after i moved out, tried to charge me for repairing the door, then i was blamed that i subleted the property, according to... Read Full Review

[[EDIT ORIGINAL START]] My initial dealings with the agents were when I was approached by a member of the team whom I found accomodating and helpful in respect of assuring me that the company could and would provide a 1st class service. He made the neccessary arrangements to have pics taken etc.... Read Full Review