RNR Lettings

After repeated failed attempts to contact them by phone and email I've eventually spoken to a few people at RNR and they have all been extremely unhelpful. All I wanted is a copy of a document that I've signed and I've encountered nothing but incompetence and ... Read Full Review

We had good experience with RNR properties. Good response from the Rabia and team on the process since viewing and ... Read Full Review

Good service and response RABIA from RNR letting agency since the viewing and moving into the property. She helped us a lot, I am very much happy about her ... Read Full Review

Myself and my partners experience with RnR has been excellent so far. A very smooth moving in process with Rana and then excellent help and advise from Rabia on the maintenance team. Everything that we've encountered has been dealt with swiftly and professionally - couldn't recommend ... Read Full Review

My experience dealing with Rabia has been a pleasure. She spoke to me very respectfully on the phone prior to us meeting and meeting her was also a great experience. Polite, professional, clear and precise. 10 Star Rating I couldn't be happier. Thank ... Read Full Review

My property has been let on a per room basis for 15 months through RNR. To date I have had excellent responsive service from all RNR staff: Rabia, Francisco, Anna to name a few. I particularly like that RNR are proactive and are quick to let me know of any issue be it with tenants or the ... Read Full Review

Been with this agency for almost 3 years and can tell that all the issues happened in the flat were resolved withing 24-48 hours. The agent named Rabia helped us out a lot, lovely attitude, smile on her face, willing to help with a common sense, able to answer any question. I have a great ... Read Full Review

Recently I had an appointment With this poor agent , one of the dirty handyman named Adam came to show the room, who didn't have any smile in his face and seemed very rude. I am wondering is this agent even has a proper sales man ... Read Full Review

One of the best agents I have come across in my life time. Moved in about 12 months ago, the staff are friendly and helpful. Always keep us updated with any changed or any maintenance. They make all costs and other information clear upfront. Don't have to wait ages to get reply the are pretty ... Read Full Review

I was a tenant of an rnr for about a year but then had to move out of Reading. They were helpful when I used them. Like when I had boiler problems they came out in a couple of hours. My place now I had to wait about 3 days to get it sorted. I had not dealt with an agency before and was pretty ... Read Full Review

This agency are run by an Indian family that are only and solely interested in getting your money. Every time there is a problem "It is the landlords fault- he is dodgy' , excuses etc , although they charge you for in house maintenance . Say the window frame fell out for example, they have ... Read Full Review

Worlds poor srvice to deal with the problems of tenants regarding maintenance . I m here from two months and phoned and emailed about hundred times for some urgent maintenance but they never ever tried to sort my problem out. I am big time disappointed with ... Read Full Review

This agency are truly terrible. will claim no responsibility for anything. its all your landlords problem.. the only thing they do quickly is take your money and over charge you.. would advise homelessness as a more stress free option than using this ... Read Full Review

I am an ex-tenant of RNR Lettings and was very pleased with their service, i only wish RNR managed the property i am currently living in. My current agent is useless, it has been 5 days since I have been withoout heating and hot water and they havent even sent an engineer, i had the same ... Read Full Review

I have been a tenant with RNR Properties for four years, i am very happy with the service i have receieved since viewing and then moving into the property, any maintenance issues are usually taken care of within a couple of ... Read Full Review

(EX) R N R CUSTOMER 10th august, 2011 Wow I cannot believe this is the same agency! As a TENANT of R n R Reading I can vouch for their TERRIBLE service. I could not agree more,R n R Reading have gone down hill in a big way,best to avoid unless you want hassle, and missed apointment after ... Read Full Review

We were looking for an house on rent. We saw lots of rnr boards and thought they must be able to help. On calling them they showed us few house. All the houses were had much higher rent than expected. Also even though some of the houses had furniture in the ad they said we will have to pay extra ... Read Full Review

Our house was broken into just before Christmas and we came home to find the back door wide open. Thankfully, nothing was taken, but it wasn't difficult for him/her/them to get in since the lock and the back door weren't made to be used for the exterior and with a little effort, the lock can be ... Read Full Review

Appauling! Use with caution or at least try to deal with the landlord directly! If you fully understand your rights or have a good solicitor, and are prepared to stand up to them, then they are manageable, but there are plenty of other properties available for a lot less hassle! Not only did ... Read Full Review

Sold and brought through RNR Properties. Was extremely happy with the service and marketing. Also the sales progression was excellent and even with a chain they pushed through my sale very quickly and efficiently! Would derinetaly use RNR again next time I ... Read Full Review