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London, SE6
4.3/5, 10 Reviews
90% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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"I co-run a property..."
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1 Star Review
By : 'Jim'
Services :
Would you recommend ? : No
Postcode : SE13
4 Nov 2013
People found this helpful2
I co-run a property development fund and am amazed by my recent experience. Recently, they sold a flat on Wellmeadow road, hither green. Its a small two bed at an. attractive asking price (£180k). I know the area well & even in need of considerable work, it was worth at least £200k. I and my colleagues phone Acorn a total of 8 times in an attempt to arrange a viewing. We were not called back once. We told them we were cash buyers & could therefore move very quickly. I personally made it very clear on about the 6th call that i thought the price was very attractive - i was hoping to spur them on a bit........ Excuses ranged from 'viewings are very difficult to arrange, due to unruly tennants' to 'we are very busy and our properties are selling like hotcakes' - the inference being that they were too busy to do their actual job. The only other time I've seen such bad service was when a competitor bidder, some years ago now, was giving backhanders to agents in return for low prices - something the agents achieved via 'bad marketing'. I cant say for sure but i wouldn't be at all surprised if thats what was going on here.
What agent could do to change your mind?
Actually arrange viewings for interested parties.......
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By : Acorn Catford
13 Nov 2013Dear Client, I am sorry you feel this way. If you really did try this hard to get in why did you not speak to a manager? We have had our problems getting in to this property as there is a council tenant in this property who is very hard to get hold of. I would have to disagree strongly with the property being under priced as it was valued accordingly and no such judgement can be made without seeing the property. We do appreciate your comments and we are certainly looking to improve our already number one position in the SE6 area. Regards
By : Ziggy
3 Nov 2014I currently have a house on the market with Catford Acorn. It has been with them now for about a month, I've had no paperwork through, there is no board up and have had one viewing. While I acknowledge that there is a lot of work needed on my property, I was made an offer by this one viewer which was £35,000 below the asking price - apparently he is somebody who has been in the building trade and would like a project! When I only reduced the price by £27,000 he wasn't interested.... Acorn will say that it is hard to gain access to the property because my son is at work all week and that is why there have not been more than one viewer but the fact is that he has only been approached about this one viewing and he is around in the evenings and weekends. I shall keep the site posted as to developments!!!!
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £900 | £900 |
Address
Acorn Group Estate Agents
128 Rushey Green, London, Greater London
SE6 4HQ
020 8333 4488
Services offered
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- Lettings
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I am very grateful with the ...
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5 Star Review
By : 'SK'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6
9 Dec 2017
People found this helpful0
I am very grateful with the service I have received from Acorn Agents. Shamia Oakley-Rowe was extremely helpful during the process. All my queries were answered efficiently. I found him to be very courteous and... Read Full Review
Comments on Agent Fees
Good
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Last month I was in a ...
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5 Star Review
By : 'Adriana'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SE6
8 Dec 2017
People found this helpful0
Last month I was in a difficult situation to find a property for rent with my budget. When I contact this Agency , were very prompt with the viewing and after that very flexible and helpful. I moved in within less than a week, which was great, thanks to Shamia Oakley-Rowe and Katie Grimwood, that... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Dammy was extremely helpful ...
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5 Star Review
By : 'Samcodling'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE13
6 Jun 2017
People found this helpful0
Dammy was extremely helpful in order to move my daughter in her flat as smoothly as possible. Communication was excellent and we really appreciate all your hard... Read Full Review
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Richard from Acorn is Catford ...
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5 Star Review
By : '1bedflatsold'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE6
29 May 2017
People found this helpful1
Richard from Acorn is Catford valued and managed the sale of my flat. I had three agents come in initially and Richards local knowledge and eagerness to sell my stood out by far from the others. The sales process was a rocky one due to slow acting solicitors however if it weren't for Richard... Read Full Review
Comments on Agent Fees
Fair
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Richard Allen the director ...
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5 Star Review
By : 'Carroll'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BR1
9 Mar 2017
People found this helpful0
Richard Allen the director made the initial contact to view the property. His approach and the Catford Team's approach was outstanding, professional and charismatic from commencing the instruction to the conclusion and completion of selling the property. There was nothing to small to assist the... Read Full Review
Comments on Agent Fees
The agent's deserved the fees they were given on completion.They worked conscientiously to achieve a sale on my property.
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I co-run a property ...
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1 Star Review
By : 'Jim'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SE13
4 Nov 2013
People found this helpful2
I co-run a property development fund and am amazed by my recent experience. Recently, they sold a flat on Wellmeadow road, hither green. Its a small two bed at an. attractive asking price (£180k). I know the area well & even in need of considerable work, it was worth at least £200k.... Read Full Review
What agent could do to change your mind?
Actually arrange viewings for interested parties.......
Comments (2)Was this helpful?:
By : Acorn Catford
13 Nov 2013Dear Client, I am sorry you feel this way. If you really did try this hard to get in why did you not speak to a manager? We have had our problems getting in to this property as there is a council ...
We have found Kathleen, quick ...
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5 Star Review
By : 'Chris'
Services : Property Management
Would you recommend ? : Yes
14 Nov 2012
People found this helpful1
We have found Kathleen, quick to respond to any issues raised by the tenants and they have been dealt with efficiently. We had one occasion when we would have preferred more feedback on how the situation was being dealt with, but found out afterwards it was in hand, but we just weren't being... Read Full Review
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I found all the agents at the ...
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5 Star Review
By : 'KLM'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
12 Nov 2012
People found this helpful1
I found all the agents at the Rushey Green office (and Lewisham where I belieive Ms. Milne is based) to be professional, courteous and generally a pleasure to deal with. All my queries were answered promptly-and via email, which I'd specified as it is diffcult for me to take personal calls... Read Full Review
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I have rented from Acorn for ...
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4 Star Review
By : 'Roger'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
3 Nov 2012
People found this helpful1
I have rented from Acorn for 18 months and initially had a few teething problems and some of the office staff appeared to be a bit "offish", however I more recently have had to contact Acorn on a couple of occasions and had no problems at all. Kathleen has been always able to assist,... Read Full Review
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Acorn seem to be the same as ...
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3 Star Review
By : 'TONKI'
Services : Letting( As a Owner )
Would you recommend ? : Yes
1 Nov 2012
People found this helpful1
Acorn seem to be the same as most agents. The quality of service is related to not only the competence of current staff and to the relationship between Landlord and Agent. I prefer to agree with any Agent to have a sole person responsible to act on my behalf and to act as liaison with myself. This... Read Full Review
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