The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 44 Reviews
100% Recommended

Helen
By : 'Andy'
Services :
Would you recommend ? : Yes
Postcode : NE3
I chose Davis Keep, largely because of their 100% reputation on this site, after a terrible experience with another agent. I briefly explained my experience and how it had left me a little sensitive to any lack of communication. That, and we felt that we were just a number to the previous agency. Helen contacted me quickly, sympathising with me on my experience, and we arranged an appointment to discuss what Davis Keep could do for me. Helen arrived on time, and was both friendly and professional. We came to an agreement for Davis Keep to market our property, and arranged an appointment to take pictures. On the day, Helen spent a lot of time over the photographs, and ensured we were happy with them (which we very much were). They were a significant improvement on the previous agent's photographs. We found the accompanied viewings to be excellent, and this took a lot of the pressure off us. Helen had ensured she understood our property and was able to answer far more questions that we would have expected. With our previous agent, we did all the viewings ourselves, with no support or advice. We had several viewers over the 2 months or so that it took to find a buyer. Almost all of these resulted in an offer. I put this down to accompanied viewings, as we had only 1 offer with the previous agent, in several months (who blamed the market). Throughout the sale process, Helen kept me up to date and was also available to provide me with advice on a far more problematic purchase (which was through another agency). This alone felt above and beyond to me. As my purchase dragged on, Helen ensured that everything continued to be smooth on my sale. It is only a shame that Davis Keep were not the agent on our purchase. I also dealt with Andrew and Beverley on occasion and always found them to be a pleasure to deal with. I could not recommend Helen, and Davis Keep enough. Of all the agents I've dealt with, either as a (potential) purchaser or seller, they were the only ones who I felt like a valued client. Thank you!
George F White
9 Kenton Park Shopping Centre, Kenton Roa, Newcastle upon Tyne, Tyne and Wear
NE3 4RU
0191 284 7171

By : 'Elizabeth'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE3
I was put at easy by Davis Keep right from the initial contact via phone, when I arranged the market appraisal/valuation of the property we had to sell. Helen was very professional, punctual, polite and extremely well prepared during her inspection visit and this filled me with the confidence... Read Full Review

By : 'Irene'
Services : Property Management
Would you recommend ? : Yes
Postcode : NE
Helen came and took some beautiful photos of our property.She was very professional in her manner and put me at ease as We had not sold a property before. I am just sorry she did not manage to sell our property as we chose to go with two estate agents and the other one sold it.I would use Davis... Read Full Review
By : 'Ms'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE3
What a wonderful service. Helen took us through from start to finish. Advertising the property well, Realistic advice on the whole process. There were delays and difficulties due to the large chain, however we were kept informed of any progress and problems as they came up. I can't recommend them... Read Full Review

By : 'Andy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE3
I chose Davis Keep, largely because of their 100% reputation on this site, after a terrible experience with another agent. I briefly explained my experience and how it had left me a little sensitive to any lack of communication. That, and we felt that we were just a number to the previous... Read Full Review


By : 'Sue'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE3
As a first time renter and someone who had only experience of buying a property I felt that Davis Keep did an excellent job. I had had contact with a number of other agents whilst viewing properties in the area and their service was by far the best. Helen who showed me the property originally was ... Read Full Review


By : 'Shahrooz'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NE1
Davis Keep is a very professional and efficient letting agency. Andrew and his team were very helpful throughout the process. Their information pack is very useful and also the contract signature via email (rather than hard copies) is very helpful and saves time. Very good in communication and... Read Full Review

By : 'Crystal'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE4
I met with several estate agents before selecting Davis Keep to sell my flat. Helen was genuine and extremely professional in her manner. Rather than giving me the hard sell she asked relevant questions about the property and left me assured that she would work hard to sell my flat. As well as... Read Full Review

By : 'Geoff'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE3
The agents were outstanding throughout the whole process. They were fast, reliable and friendly and I would definitely recommend them. Andrew and the team do a fantastic... Read Full Review

By : 'ST'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE9
Andrew Wilkinson, at Davis Keep, came highly recommended by our landlord when we viewed the property that we would subsequently rent. Indeed, prior to meeting Andrew he had been extremely helpful and was in constant communication with us in order to facilitate the viewing during a stressful and... Read Full Review
By : DK Office
22 Jun 2013Hi ST, Many thanks for taking the time to write such a great review for us. We are very happy to hear that you were pleased with the service you received from Davis Keep and wish you all the best...
By : 'Lou'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I would advise Davis Keep to be the first port of call for anyone considering selling or renting out their property in the north east! Having used a variety of agents in this area over the years for buying and selling, DK are certainly the best I have encountered. Going the extra mile is something... Read Full Review


By : 'Clive'
Services : Property Management
Would you recommend ? : Yes
I am a property owner living abroad. Helen and Andrew were fantastic in helping me straighten the property out after the previous tenants left. They were also very quick indeed to find new tenants. Both Helen and Andrew went beyond what I would expect and eased my nerves about using a property... Read Full Review


By : 'DB'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Excellent service, DK Lettings minimise void periods and address and maintenance problems immediately. Very thorough and professional. have used other agents in Newcastle and DK Lettings are far superior. Would thoroughly... Read Full Review
By : 'Dan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
The day I requested the services of dk lettings 2 members of staff came to the property and immediatley began organising the property to let. Photos were taken for the website which were high quality. An inventory was also done and the whole process was very efficient and impressive. The... Read Full Review

By : 'Peter'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Main points of note: - Provided a comprehensive check-in package which included all the relevant information required, including photographs of the current state of the flat and up-to-date meter readings - Quick to respond and helpful as a management agency, including liaising with the company... Read Full Review


By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I have had excellent service rom day one of Davis Keep letting my property. All issues that have arisen before and during the tenancies have een dealtwit thouroughl and efficiently and most importantly at little or no inconvenience to me, which is exactly what I wanted from a letting agent. I... Read Full Review

By : 'Sue'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Davis Keep are very professional throughout the whole process of renting out my flat. Detailed Quarterly reports on the condition of my property are given, and if there are any problems with the flat Davis Keep deal promptly with the issues and check the necessary alterations have been made. Davis... Read Full Review
By : Andrew
23 Aug 2012Hi Sue, Thanks for the great review, we really pride ourselves on the quality of our management service to ensure clients are receiving value for money so it's great to read your...
By : 'Sandra'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I have used Davis Keep for both Lettings and Sales, they are a very rare Estate Agency indeed, their philosophy is all about going the extra mile, and by golly do they go the extra mile. We have bought and sold houses over the years and our past experience of the sales process has been one of... Read Full Review
By : Andrew
19 Jul 2012Hi Sandra, many thanks for taking the time to write such a fantastic review for us. We are delighted that you have been able to provide you with both our lettings and sales services. I also think we...
By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : Yes
We have used Davis Keep twice to obtain tenants for a property in Central Newcastle and they would be our first port of call for us in the future. They are customer friendly, they listen to their cusomers, they are focused on the job in hand, provide regular and good feedback on prospective... Read Full Review
By : Andrew
17 Jul 2012Hi Paul and Lesley. Thanks for taking the time to write such a fantastic review for us. All of the team are really delighted with your comments and we look forward to working with you again in the ...
By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Every member of staff that I came in to contact with was helpful, accommodating, efficient and professional. I would be pleased to recommend Davis Keep to anyone looking to rent a... Read Full Review
By : Andrew
13 Jul 2012Hi Alex, thanks so much for taking time out to write this review for us, it's great to hear that every member of staff made a good impression on you and hopefully we will be able to work with you...

By : 'Tony'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Very professional/efficient. Can be relied upon to make sure that the property is kept in a good state of repair and to assist if anything needs renovating/repairing etc., to include obtaining quotes/overseeing works and generally instilling an air of confidennce that the property is being well... Read Full Review
By : Andrew
5 Jul 2012Hi Tony, thanks for the great review, we look forward to working with you for many years to...
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Last updated at 11/30/2, 12:00:00 AM by allAgents