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Yeovil, BA20
1/5, 5 Reviews
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"My partner and I rented our..."
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1 Star Review
By : 'Janet'
Services :
Would you recommend ? : No
Postcode : BA21
16 Oct 2013
People found this helpful5
My partner and I rented our first property together via HomeBridge. It was all smiles when signing the contracts but as soon as we moved in it was as if we no longer mattered. We were forced to phone up HomeBridge due to a few issues that arose during our time in the property but NOTHING was ever done. We even had our quarterly inspection where we pointed out our issues, thinking they would have be sorted out.. But nothing! After 9 months we had had enough. The only time HomeBridge got in contact with us was to tell us we wouldn't be receiving our deposit back because there were 'stains' on the carpets. We gladly washed our hands with them and moved out as quickly as possible. You may not pay expensive 'moving in fees' like other estate agents, but you end up paying for it in the long run. I guess you really do get what you pay for. AVOID.
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By : Rob Hirons
30 Jun 2015Sorry as the tenant hasn't left her full details I cannot comment other than we are an ARLA registered agent and adhere to strict policy's as laid out by them and the The Property Ombudsman. It is extremely unlikely that maintenance was not done. We have a full list of qualified contractors. Maintaining property is part of our management obligations.
By : Prefer not
24 Sept 2017Moved in to a house in Yeovil in November 2015. We were please to see the house had recently been decorated. After a few days we had mould developing on the walls and a lots of humidity, and, despite the use of de-humidifier and heating almost 24/7, we reached the point were there was water dipping from my the light bulb in my baby daughter room. We've had to take our daughter in our bedroom as the small one was unserviceable. It turned out that we've had to go through a full roof and insulation replacement in the middle of the winter. At check out the inspection lady was noticing 'cleaning issues' here and there using her fingers, when the house had been cleaned thoroughly. When I have moved in have spent a day degreasing the kitchen and removing leftover food from the fridge. Despite all we had been through, the lady charged £35 for the cleaning of the kitchen.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 50.00% | £570 | £570 |
Address
Home Bridge Property Ltd
2a Park Road, Yeovil, Somerset
BA20 1DZ
01935 434002
Services offered
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- Lettings
- Block Management
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- Conveyancing
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Home Bridge Property Ltd Branches (View All 2)
Aggressive, intimidating, ...
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1 Star Review
By : 'Rich4rd'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BA20
18 Jan 2018
People found this helpful3
Aggressive, intimidating, spiteful & rude. A business which will seemingly stop at nothing to screw every extra pound out of you they can. The manner in which they have treated my recently widowed mother-in-law is abhorrent. Even resorting to almost strong-arm-like tactics - trying to... Read Full Review
Comments on Agent Fees
Dreadful.
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I have lived in many rented ...
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1 Star Review
By : 'Miss'
Services : Letting( As a Tenant )
Rent PCM : £570
Would you recommend ? : No
Postcode : TA13
12 May 2015
People found this helpful4
I have lived in many rented properties, in London, Bath, & Devon but I have never had to deal with such a rude estate agents. During my move out they were very rude to me and actually I would say bullys, I paid 200 to get the place professionally cleaned I had receipts for this to but during ... Read Full Review
What agent could do to change your mind?
Been more professional and honest!
Comments (1)Was this helpful?:
By : Rob Hirons
30 Jun 2015Miss Stevens disputed all of our claim on her deposit regardless of the damage she had caused to a newly refurbished property. Going to dispute is absolutely her right. However the fact that the...
My partner and I rented our ...
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1 Star Review
By : 'Janet'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BA21
16 Oct 2013
People found this helpful5
My partner and I rented our first property together via HomeBridge. It was all smiles when signing the contracts but as soon as we moved in it was as if we no longer mattered. We were forced to phone up HomeBridge due to a few issues that arose during our time in the property but NOTHING was ever... Read Full Review
Comments (2)Was this helpful?:
By : Rob Hirons
30 Jun 2015Sorry as the tenant hasn't left her full details I cannot comment other than we are an ARLA registered agent and adhere to strict policy's as laid out by them and the The Property Ombudsman. It is...
We have rented property for ...
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1 Star Review
By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BA21
4 Apr 2013
People found this helpful5
We have rented property for over ten years, with homebridge being our worst experience. The house is a state due to things not working or being fixed by their cowboys. Our garden is unsecure, we have a dog and children, our neighbour has a toddler... Homebridge ( rob) has seen the fence damage but... Read Full Review
What agent could do to change your mind?
The agent could have been professional.
Comments (1)Was this helpful?:
By : Rob Hirons
30 Jun 2015All this for a fence? Unemployed, on benefits but we housed Mr and Mrs Watton. The only agent in town that would help them out. Thanks for your short memory and we completely refute what has been...
Landlords and tenants beware. ...
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1 Star Review
By : 'Jean-Philippe'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BA21
23 Jan 2013
People found this helpful5
Landlords and tenants beware. Homebridge were very difficult to deal with and made life impossible. The property was left in a terrible state as we realised that most quarterly inspections had not been carried out. They lied about doing a thorough check-out inspection, the list goes on... Asking... Read Full Review
Comments (1)Was this helpful?:
By : Rob Hirons
30 Jun 2015A more difficult landlord I have not come across. Hence us giving him notice. To say we did not do any inspections is a down right lie and libellous. I have the records to prove it and they are...
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