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Cityscape Lettings
4.9/5, 18 Reviews
100% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Cityscape Lettings is a well established property management agency based in the centre of Glasgow. The main priority of the agency is to make sure that both landlords and tenants are happy and fully informed. We are a member of ARLA (Association of Residential Letting Agents) so adhere to the highest possible sta
ndards within the industry.
The company is run by Ian Skinner, an experienced landlord who has been involved in the property management business for 7 years.
Cityscape Lettings holds Professional Indemnity Insurance and is a member of ARLA and The Property Ombudsman for Lettings.
"Excellent letting agency. I..."
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5 Star Review
Ian
By : 'Briony'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : G43
18 Sept 2013
People found this helpful1
Excellent letting agency. I had reservations about letting my flat out and the hassle that might come with it but Cityscape took away any concerns - they took all the hassle away from finding a tenant to managing everything along the way and fixing anything very quickly at reasonable rates. Could not recommend Ian Skinner highly enough
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £90,000 | £305,000 |
| Lettings | 100% | 99% | £650 | £1,100 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 12 | 0 | 4 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
Address
Cityscape Lettings
272 Bath Street, Glasgow, City of Glasgow
G2 4JR
0141 354 1680
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Outstanding ...
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5 Star Review
By : 'Suzanne'
Branch : Glasgow, 272 Bath Street
Services : Sales( As a Vendor )
Sold price : £305000
Would you recommend ? : Yes
Postcode : G63
12 Apr 2019
People found this helpful0
I initially decided to sign up with Clyde to sell my house in Killearn, very quickly I was hugely disappointed in their service, as I do not live in the area I needed an estate agent who could go the extra mile. Before I even went on the market I moved to Cityscape, I can only say that the service ... Read Full Review
Comments on Agent Fees
Very reasonable
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Ian Skinner recently dealt ...
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5 Star Review
By : 'Michael'
Branch : Glasgow, 272 Bath Street
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : G20
3 Apr 2017
People found this helpful0
Ian Skinner recently dealt with the sale of our property. Ian kept us informed on practically a daily basis and clearly explained each step of the process. Ian is very 'hands on' and personable. We would have no hesitation in recommending this agent to friends and family in the future. ... Read Full Review
Comments on Agent Fees
Very reasonable fee for and excellent service. Ian sold our property after only 1 day.
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Ian Skinner's Cityscape sales ...
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5 Star Review
By : 'David'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G12
22 Mar 2016
People found this helpful0
Ian Skinner's Cityscape sales and lettings agency has for years acted as my agent for a buy to let and has always been efficient, prompt and courteous for me and my ... Read Full Review
What agent could do to change your mind?
Good, very competitive especially considering the excellent level of service received.
Comments on Agent Fees
Good, very competitive especially considering the excellent level of service received.
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Having had a horrendous ...
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5 Star Review
By : 'Jo'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : G1
22 Dec 2014
People found this helpful1
Having had a horrendous service over the last few years from Countrywide I spent a lot of time before selecting a new agent when my tenants gave notice to move out. The reviews for Ian at Cityscape stood out so I met with him and instantly felt assured that he would deal with me and my property in ... Read Full Review
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Ian Skinner and I have worked ...
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5 Star Review
By : 'Inews'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G12
9 Jun 2014
People found this helpful1
Ian Skinner and I have worked together for one year only but in this year he managed to deal superbly with a major refurbishment of my flat with several changes of plans and a lot of organising to be done. He is super-organised, feedback was prompt on every single occasion and he was also very, ... Read Full Review
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Excellent letting agency. I ...
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5 Star Review
By : 'Briony'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G43
18 Sept 2013
People found this helpful1
Excellent letting agency. I had reservations about letting my flat out and the hassle that might come with it but Cityscape took away any concerns - they took all the hassle away from finding a tenant to managing everything along the way and fixing anything very quickly at reasonable rates. Could ... Read Full Review
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I used Cityscape Lettings ...
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5 Star Review
By : 'Emily'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G11
7 May 2013
People found this helpful1
I used Cityscape Lettings recently to find a tenant for my flat in the West End of Glasgow. I have found them to be professional and totally reliable. They found a suitable tenant quickly and kept me informed at all stages of the tenant find process. I would not hesitate in recommending them to ... Read Full Review
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We have found Cityscape ...
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5 Star Review
By : 'Matt'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G12
22 Mar 2013
People found this helpful1
We have found Cityscape Lettings to provide a very professional / responsive service. If any problems arose they are resolved/ seen to very swiftly. I would highly recommend Cityscape Lettings when looking for a property within the Glasgow area. Many Thanks to Ian from those at Westbank ... Read Full Review
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I have used Cityscape for ...
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5 Star Review
By : 'R'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G8
21 Mar 2013
People found this helpful1
I have used Cityscape for over 5 years to let out my flat in Glasgow. Over this period i have found their speed and quality of service to be exceptional. There have been several serious issues which have been resolved quickly and economically giving options and updates in a timely fashion. I would ... Read Full Review
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Cityscape lettings have ...
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5 Star Review
By : 'Adam'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G5
15 Mar 2013
People found this helpful0
Cityscape lettings have managed our rental property for the last 3 and a half years. The quality of service has always been excellent with great communication throughout. We have always had complete faith in them that our property and tenants are being suitably looked ... Read Full Review
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Cityscape Lettings have ...
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5 Star Review
By : 'eric'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G12
11 Mar 2013
People found this helpful0
Cityscape Lettings have managed my flat, in the West End of Glasgow for the past year. Prior to that I knew of Ian Skinner's work when I engaged him to advertise and select tenants when I self managed my flat. Ian invariably provides a very high personal service and I have always felt confident ... Read Full Review
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I have been a client of ...
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5 Star Review
By : 'John'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G4
9 Mar 2013
People found this helpful0
I have been a client of Cityscape Lettings and Ian Skinner for many years and have invariably found Ian Skinner and his company truly helpful, completely reliable and entirely trustworthy. I have no hesitation in recommending Ian to anyone interested in looking for a great ... Read Full Review
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Ian at Cityscape Lettings has ...
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5 Star Review
By : 'R'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G31
7 Mar 2013
People found this helpful0
Ian at Cityscape Lettings has been looking after my flat for a number of years now, and in all that time he has delivered excellent service. He has a network of tradesmen who can deal with issues and Ian is happy to take responsibility to manage any work or issues that crop. I always recommend him ... Read Full Review
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Providing effective and ...
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5 Star Review
By : 'Leanne'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G1
6 Mar 2013
People found this helpful0
Providing effective and professional services for tenant. Cityscape Lettings is the best letting agency that I would recommend in ... Read Full Review
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My flat has been well looked ...
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4 Star Review
By : 'laine'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G11
6 Mar 2013
People found this helpful0
My flat has been well looked after for nearly 2 years. Ian has been very professional and efficient. I particularly like the personalised ... Read Full Review
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Ian was very friendly and ...
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4 Star Review
By : 'Graeme'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G5
5 Mar 2013
People found this helpful0
Ian was very friendly and informative of all steps in the processes from Viewing the property to signing the lease. He was very patient and helpful and showed real flexibility which was greatly ... Read Full Review
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Cityscape lettings have ...
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5 Star Review
By : 'Kelleher'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G12
5 Mar 2013
People found this helpful0
Cityscape lettings have always been very attentive to any requests raised or issues that needed to be resolved and have been good at following up to ensure ... Read Full Review
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Cityscape lettings has been ...
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5 Star Review
By : 'Clare'
Branch : Glasgow, 272 Bath Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G4
5 Mar 2013
People found this helpful0
Cityscape lettings has been extremely reliable and very efficient throughout the three years they have been acting as an agent for me. Any problem or issues have been dealt with swiftly. The company also charges a very competitive rate. I would highly recommend this company as a letting ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p><strong>Lettings Complaint Procedure</strong></p><br /><p>1. Please raise your complaint with the property manager that manages your tenancy.<p/> <p>2. If the property manager cannot resolve the issue for you then please put your complaint in writing addressed to the Lettings Manager for that particular branch.</p> <p>3. We will aim to acknowledge your complaint in writing within 24 hours, but no later than 3 working days. We will also start a full investigation.</p> <p>4. In line with The Property Ombudsman guidelines a full written outcome of our investigation will be sent to you within 15 working days.</p> <p>5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Lettings Director. They will then respond to you with a statement of the final view of the matter within 15 working days of receipt.</p> <p> 6. If you are still not satisfied with the outcome, you can raise your complaint (within 6 months from the date of our last letter) with the:<br /><br />The Property Ombudsman<br />Milford House<br />43-55 Milford Street<br />Salisbury<br />Wiltshire SP1 2BP 7. <br /><br /></p> <p>When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our property file and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.</p>
Last updated at 11/30/2, 12:00:00 AM by allAgents
