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Thacker and Revitt
3.3/5, 14 Reviews
50% Recommended
100% sales valuation accuracy
60% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
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"I fell in love with a..."
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5 Star Review
Heather
By : 'Ces'
Services :
Would you recommend ? : Yes
Postcode : BH15
21 Sept 2013
People found this helpful1
I fell in love with a property I viewed with Heather Revitt. She answered all my questions about the area/property and letting process. Because of my circumstances (new start up self employed) I was offering 6 months rent upfront to a landlord which is not typical (usually tenants will be given credit checks and income based assessments) and she offered to give my the admin fees/holding deposit back if this particular landlord did not go ahead with my tenancy. Heather kept in touch with me throughout a process of questions and considerations between myself and the landlord who then accepted me as a tenant. I spoke to several other staff in the office both by phone and in person and every time, they were helpful, friendly, professional, always replied to emails and returned phone calls and had a 'nothing is too much trouble, we are here to help' attitude that impressed me. The process of paying, signing a tenancy and other documents and getting the keys was hassle free. Thacker and Revitt then posted the inventory and various other documents (including one explaining the rent deposit holding scheme) to me. I was so impressed by the inventory. Perfect detail as opposed to the vague inventories I have experienced in the past with other agents. I have been renting for 23 years and have moved 13 times. Typically agents 'verbally paint the property out to be better than it is' in an inventory when you move in and then try to charge you for all kinds of issues that were not your fault when it comes to time to move out. This is obviously not the case with Thacker and Revitt who are completely transparent and fair in all their dealings. I have needed a few minor repairs and given advisory notes since moving in and these have all been dealt with fairly, swiftly and professionally. From my personal experience and what I have seen and read, Thacker and Revitt look after and care about ALL their landlords and tenants alike. Having been introduced by Heather, I have also had direct dealings with my landlords who are wonderful people and I feel very lucky to be renting this home. I am so glad I went to Thacker and Revitt who are a shining example to many of the other (who I would describe as unethical/unprofessional) agents in the area would do well to follow. I have recommended Thacker and Revitt to friends and family and a close friend is now looking for a new rented home with them.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 67% | £136,500 | £136,500 |
| Lettings | 60% | 67% | £550 | £1,125 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 3 | 0 | 3 | 3 | 1 | 0 | 0 | 1 | 0 | 3 |
Address
Thacker and Revitt
478 Ashley Road, Bournemouth, Poole
BH14 0AD
01202 74899
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Just bought a property from ...
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5 Star Review
By : 'KB'
Branch : Bournemouth, 478 Ashley Road
Services : Sales( As a Buyer )
Sold price : £136500
Would you recommend ? : No
Postcode : BH9
31 Aug 2023
People found this helpful0
Just bought a property from Thacker & Revitt and I wanted to share what a great experience we had. From the viewing of the property, through to their knowledge and handling of the sale, every step was faultless. We received a very professional and friendly service. It is refreshing to receive ... Read Full Review
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Fantastic ...
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5 Star Review
By : 'Denise'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BH15
2 Mar 2023
People found this helpful0
Fantastic service from Terry and the team. Marketing was bang on the nail, property let in record quick time and unparalleled support in getting everything ready under some pressure. 5 star service and particular thanks to Terry for going above and ... Read Full Review
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Very ...
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5 Star Review
By : 'TONY'
Branch : Bournemouth, 478 Ashley Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BH18
26 Feb 2021
People found this helpful0
Have been associated with thacker & revitt for the last 7 years or more in the first instance they handled the letting of our flat in a professional and competent manner always available to discuss issues and prepared to listen to any requests we had. When finding us tenants they thought ... Read Full Review
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Had a great experience with ...
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4 Star Review
By : 'Charlotte'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : BH15
23 Nov 2020
People found this helpful0
Had a great experience with Thacker and Revitt, Asia and Terry were both lovely to speak to and helped me all the way through with getting my property. Highly recommend there service, great company and ... Read Full Review
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Friendly and professional - ...
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5 Star Review
By : 'Colum'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : BH14
31 Mar 2020
People found this helpful0
Terry is very professional and was really helpful throughout the process and made the move easy for us at a very difficult time. Asia was also friendly, clear and efficient with her communications. I was impressed with the speed of service and how attentive to our needs they were, sharing all ... Read Full Review
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Very unprofessional and rude ...
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1 Star Review
By : 'LINA'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BH17
24 Oct 2019
People found this helpful3
Very unprofessional and rude during the viewing, low level customer service. Avoid! Intrusive and inappropriate during the referencing process. Used employers contacts to get in touch with us, while references from the company was already ... Read Full Review
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Would not use ...
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1 Star Review
By : 'brianbillie'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : FLAT
4 Nov 2018
People found this helpful3
Had an appointment to view a property at 5:30 - arrived 5:25 - terry arrived at 5:45 as did another person to view the flat - i said to Terry - 'we are your 5:30' - his reply 'we don't operate on a first come first served basis' - how odd that that was his first thought - ... Read Full Review
Comments on Agent Fees
not known
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Our friends recommended ...
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5 Star Review
By : 'S'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BH8
7 Sept 2017
People found this helpful0
Our friends recommended Thacker and Revitt, as we needed a Letting Agent to introduce us to a tenant for the house we wanted to let out. Our phone call enquiry was taken by Vanessa. What can I say, Vanessa was 100% professional. She selected four potential tenants, we met them all, and selected a ... Read Full Review
Comments on Agent Fees
Good.
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Viewed a property today, ...
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1 Star Review
By : 'Unhappy'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BH
26 Jul 2016
People found this helpful2
Viewed a property today, first people to do so. Fell in love with it and said that we would take it. Martin (senior partner) gave us the forms to go to the office and pay the fees etc On the way to the office we received a phone call telling us that the flat had been let to the next peron who ... Read Full Review
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By : Veronica Marin
23 Jul 2018I just had an appointment with them 7 minutes ago!I had to take my break from work travel 25 minutes and when I got there someone from the office phoned me up saying the property has been let and...
Rude and bad attitude staff. ...
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1 Star Review
By : 'A'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH17
14 May 2015
People found this helpful4
Rude and bad attitude staff. Do not seem to resolve issues very quickly. Reporting problems with property seems to be a problem in itself and their choice of repair men are also very rude with bad attitudes. A little courtesy and manners goes a long way! I have spent thousands on improving a rented ... Read Full Review
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Vicki is very rude and has no ...
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2 Star Review
By : 'wez'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : BH17
31 Oct 2014
People found this helpful2
Vicki is very rude and has no people skills as a representative on house visits has made me cry and have panic attacks with her attitude and reproach she showed towards me. We have been renting for 4 years and this has ruined our experience and made me hate living in what should be our home. What ... Read Full Review
What agent could do to change your mind?
If this person had been prevented from making repeat visits to our home after we complained about her treatment of us as tenants who have always been respectful and paid our rent.
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I fell in love with a ...
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5 Star Review
By : 'Ces'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BH15
21 Sept 2013
People found this helpful1
I fell in love with a property I viewed with Heather Revitt. She answered all my questions about the area/property and letting process. Because of my circumstances (new start up self employed) I was offering 6 months rent upfront to a landlord which is not typical (usually tenants will be given ... Read Full Review
Comments (0)Was this helpful?:
My husband and I have been ...
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5 Star Review
By : 'Alexander'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BH17
20 Sept 2013
People found this helpful0
My husband and I have been with Thacker & Revitt since the business started in 2006 and previously we had been with them when they were working for another company. When they decided to set up in business we didn't need to think twice about going with them and today they still continue to ... Read Full Review
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Their favourite line is ...
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1 Star Review
By : 'whyalwaysme'
Branch : Bournemouth, 478 Ashley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH17
16 Feb 2013
People found this helpful13
Their favourite line is "Leave it with us, we'll get back to you"...... Nobody ever gets back to you!! Staff are VERY unhelpful especially if you are the tenant of the property not a landlord, The only time they show an interest is when they try to get you out of the property then all ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
