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The UK's Largest Customer Review Website for the Property Industry

2.7/5, 3 Reviews
33% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
By : 'unimpressed'
Services :
Would you recommend ? : No
Postcode : EN9
We originally contacted them a few years ago as we were looking to buy our 1st home in Waltham Abbey. We had an offer accepted and were very excited. Unfortunately the owner then pulled out. Bearing in mind we were first time buyers with a substantial deposit and were keen to move, apart from the call to give us the bad news we never heard from the agency again! The only deals they do must fall in their laps. This year we were looking in Waltham Abbey again so made contact with this agency to register our details only to be told that we need to check their website for any new properties- they do not contact prospective buyers! Having called round to every other agent in the area to register our details our experience with this office was by far the worst and were pleased we found a property with a different agent.
Been more proactive, taken an interest in what we were looking for.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £45,000 | £400,000 |
| Lettings | 0% | 0% | £1,250 | £1,250 |
Roffeys Residential
37-39 Highbridge Street, Waltham Abbey, Greater London
EN9 1BD
01992 788088, 01992 787100
By : 'Keith'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : EN9
I recently used Roffeys Residential Waltham Abbey to sell a property in the local area, they were recommended by a family member who had used them previously. I found them extremely professional, helpful, and friendly. Some weeks after the sale had completed I needed to retrieve some mail from the... Read Full Review
Good


By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : EN7
My tenancy agreement was breached and my complaints as a tenant were totally ignored. I have been forced to end my tenancy early and incurred numerous costs. At every level in this company my calls and emails were ignored. They also failed to comply with the Data Protection Act and release fully... Read Full Review
By : 'unimpressed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : EN9
We originally contacted them a few years ago as we were looking to buy our 1st home in Waltham Abbey. We had an offer accepted and were very excited. Unfortunately the owner then pulled out. Bearing in mind we were first time buyers with a substantial deposit and were keen to move, apart from the ... Read Full Review
Been more proactive, taken an interest in what we were looking for.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.