The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.7/5, 13 Reviews
15% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
By : 'Angry'
Services :
Would you recommend ? : No
Postcode : SN25
Terrible letting agents, I rent a property from the useless people poor customer service had problems from day1 and 1year 2months later still has no been fixed as well as many others, have to pester them to get anything fixed, never relieve phone calls back when promised overall completely poor service I would not advise anybody to go with this company
Improve customer service and overall service
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £685 | £695 |
Belvoir
46 Commercial Road, Swindon, Wiltshire
SN1 5NX
01793542060

By : 'Marie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SN
Poppy was brilliant .. kind understanding , enthusiastic Punctuality on appointments & viewings always on time .. Always smiling & a pleasure to have such a helpful... Read Full Review
By : 'Erwin'
Services : Letting( As a Tenant )
Rent PCM : £685
Would you recommend ? : No
Postcode : SN1
I had a flat rented through Belvoir Lettings in Swindon in early 2017. I was in the property for 1 year and 10 months. Upon handing over it back to the letting agency, I was asked to pay to repaint the two walls of one bed room. They were not damaged but looked used. The agent did not have... Read Full Review

By : 'Rebecca'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : SN5
Poppy has been absolutely brilliant conducting our move. Her positive, bubbly attitude on the viewing made it so enjoying and she really made us feel comfortable despite our previous bad experience with another company. Poppy was so helpful and catered our every need. Even the small niggly ones.... Read Full Review
Good
By : 'Naresh'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : SN1
Since when I moved to the hosue , I have been complaining about the maintenance issues. I have dropped several emails to the letting agent and called many times, but no action has been taken to resolve my issues. Its been aprrox. one and half month. Really disappointed with their... Read Full Review
They have charged the admin fees but not doing helping in any of the maintenance issue since I moved to the house.
They have charged the admin fees but not doing helping in any of the maintenance issue since I moved to the house.
By : 'stfc'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SN4
Tenant for 3 years now never answer the phone and return calls, when they finally do they are rude and talk to you like you are the problem and not there run down broken property's. say away from this branch I have never known an agent like... Read Full Review
Get work done on time, Not use the rouge tradesman they send to do the work round the property\'s. also have some phone manners. and they never check there wear and tear of a property.
By : Manager
15 Nov 2013Belvoir Lettings Swindon is extremely disappointed to read your comments and sincerely apologise if you feel you have not received the high level of service you expected. Belvoir Lettings Swindon is...
By : 'Angry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SN25
Terrible letting agents, I rent a property from the useless people poor customer service had problems from day1 and 1year 2months later still has no been fixed as well as many others, have to pester them to get anything fixed, never relieve phone calls back when promised overall completely poor... Read Full Review
Improve customer service and overall service


By : 'Kaye'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SN1
I am a land lord who used Belvoir in Swindon, over the 18 months they provided a fully managed service on my property they failed in every way. Entry and exit inspections not carried out properly, tennants either leaving their stuff behind or damaging the property and Belvoir would then give the... Read Full Review
By : 'Disappointed'
Services : Letting( As a Owner )
Would you recommend ? : No
I am a Landlord and as such I hope this review helps people to make an informed decision. Belvoir in Swindon are horrible to deal with. We have been living overseas in Australia for five years and went with belvoir because they told us they were overseas lettings specialists. In the beginning they... Read Full Review
Keep in contact more. Attention to detail . Customers are your business. Respect them!
By : 'Grumpy'
Services : Letting( As a Owner )
Would you recommend ? : No
As a landlord they were appauling, service was awful. Promised good tenants, should hope so for £500 quid arrangement fee! I thought in the long term it would pay off, but it did not. They ruined the house. I worked hard to create a very nice living environment for people, only to have to do it... Read Full Review
By : 'tv'
Services : Letting( As a Owner )
Would you recommend ? : No
Its all been said by... Read Full Review
By : 'Belvoir==useless'
Services : Letting( As a Tenant )
Would you recommend ? : No
Belvoir in Swindon are a complete joke. Currently, we have had no hot water for over a week and this is the 3rd time it's happened in 6 months. Any time something goes wrong at the flat it takes at least 3 calls for them to do anything about it. Lights in the bathroom were broken due to faulty... Read Full Review
By : 'paul'
Services : Letting( As a Tenant )
Would you recommend ? : No
Due to my landlord defaulting on her mortgage I have had an eviction notice giving me until the 14th March to vacate. I have an appointment with Swindon County Court on the 9th March where I hope that the judge will grant me an extra month in the property. However, I was advised by the CAB and the... Read Full Review
By : RedNed
5 Mar 2011Presumably Belvoir are acting as the Landlord's Agent? As your landlord is being reposessed for non payment of his mortgage, is it not possible that he's mislead Belvoir in the same way he's mislead...
By : 'disgusted'
Services : Letting( As a Tenant )
Would you recommend ? : No
I was new in this country and it was my ill-fate that I landed up with these terrible people. After we made the final payments we were asked for a weeks time for house redecoration. But when we moved in after 7 days the house was in the same condition. A part of the ceiling in the kitchen was... Read Full Review
By : katpoo
25 Oct 2010You can go to the council that have a department for dealing with private landlords ans making them do repairs. Or go to the shelter website they have a template letter which you can write to the...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.