The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 4 Reviews
75% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
By : 'Abbey'
Services :
Would you recommend ? : No
Postcode : RM5
The most terrible, horrendous and horriffic customer service in the property business. Their telephone manners are atrocious (I spoke with at least three different members of staff on different occasions so I may be pardoned for this generalisation because they were all equally rude and condescending), they have no proper record keeping (each time I called, I had to 'register' all over again, wasting my time and they never apologised for this), the agents feel too 'busy' to go on viewings and feel they are above customers. In general, I had a most terrible experience and will never in a million years be doing business with them. My advice: Learn from my experience, avoid at all costs!!!
Too late now, my mind cannot be changed. I will never attempt doing business with them.
By : Florin Duculescu
29 May 2019EXTREMELY DISAPPOINTED!!! Not recommended Your Move!!! Is about 30 days since my contract is due and still waiting for my deposit refund . I am kindly asking for help to find a way to get my money back. The only way is to go to court? I had been contributing with 1/3 of 1350£ (450£), on 1st of May the landlord made the checkout with NO any isses or complaints. Even if I accepted an abusive bill deduction for about 66£ on my place, they still refuse to refound the rest. Hpoe to find a way to get my money back. Please learn from my experience with Your Move and pay more attention before losing your money!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Your Move
35 High Road, Romford, Essex
RM6 6QJ
0208 983 8449

By : 'IVAN'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM8
Gary helped me with the sale of my property, he answered any worries I had in question and his support through closing was invaluable. Finally, he was polite, available, friendly, and knowledgable: I am super happy that my house has now been... Read Full Review

By : 'F'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM6
Great customer service provided by the team in particular from Lauren and Daniel. The team was engaged from start to finish and worked really hard to close out my sale during the peak of the pandemic. Best agents in the market for... Read Full Review

By : 'leanne'
Services : Sales( As a Buyer )
Sold price : £2000
Would you recommend ? : Yes
Postcode : RM6
amazing customer experience from the team, and from lauren from start to finish, we wouldnt of got through it all without all her help and support. Big thanks to you lauren :) from... Read Full Review
By : 'Abbey'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : RM5
The most terrible, horrendous and horriffic customer service in the property business. Their telephone manners are atrocious (I spoke with at least three different members of staff on different occasions so I may be pardoned for this generalisation because they were all equally rude and... Read Full Review
Too late now, my mind cannot be changed. I will never attempt doing business with them.
By : Florin Duculescu
29 May 2019EXTREMELY DISAPPOINTED!!! Not recommended Your Move!!! Is about 30 days since my contract is due and still waiting for my deposit refund . I am kindly asking for help to find a way to get my money...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12/16/2015, 5:34:14 AM by allAgents