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Hatfield, AL10
4.4/5, 296 Reviews
82% Recommended
86% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
83% letting fee satisfaction
Started in 1991 by Paul and Elsa Raine the company has always strived to be at the forefront of the estate agency market with an emphasis on high levels of service, communication, honesty, friendliness and a reputation to be proud of. By making sure that they employ some of the best people with the same values and
high levels of work ethics, Raine and co has ensured success in every field. In the property market location is the key and Raine and Co has become one of the largest and most respected independent estate agents in Hertfordshire with modern, prominent offices located strategically to support each other in busy positions in Potters Bar, Hatfield, St Albans, Codicote, Stevenage, Cheshunt, Broxbourne and Mayfair, London. Over the years Raine and Co has successfully expanded into Residential Lettings, Property Management, Land, Development, New Homes, Property Investment, Financial Services, Commercial Sales, Commercial Lettings and International properties with their very own Raine International office located in Nueva Andalucia, Spain and Lagos, Portugal while always making sure that the same core values and high service levels are met and exceeded.The Directors of Raine and Co strongly believe that the profession should be regulated and as a result are members of The National Association of Estate Agents, The Association of Residential Letting Agents, The National Approved Letting Scheme and The Ombudsmen for Estate Agents. The Hatfield and Potters Bar offices have also been chosen by The Relocation Agent Network as the Best Independent Estate Agents in their respective towns.
"We had a wonderful experience ..."
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5 Star Review
By : 'Yuliia Ponomarova'
Services :
Would you recommend ? : Yes
13 Feb 2026People found this helpful0
We had a wonderful experience buying our home through this agency. The whole team was professional, friendly, and always quick to respond to any questions we had. They supported us throughout every step of the process, making what could have been very stressful feel smooth and well-organised. We truly felt looked after and informed at all times.
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Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86.00% | 100% | £80,000 | £600,000 |
| Lettings | 100% | 83% | £600 | £1,500 |
Areas covered
- AL10 0LJ
- AL7
- AL8
- AL9
Address
Raine and Co
11 Market Place, Hatfield, Herts
AL10 0LJ
01707 266885
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Raine and Co Branches (View All 5)
I have had such an amazing ...
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5 Star Review
By : 'Nadia'
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Would you recommend ? : Yes
16 Feb 2026People found this helpful
I have had such an amazing service from Harry at Raine & Co Hatfield. Having dealt with various agents and agencies in the past when buying and selling, I can honestly say I’ve never received the same level of service, knowledge, and enthusiasm as I did with... Read Full Review
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We had a wonderful experience ...
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5 Star Review
By : 'Yuliia'
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Would you recommend ? : Yes
13 Feb 2026People found this helpful
We had a wonderful experience buying our home through this agency. The whole team was professional, friendly, and always quick to respond to any questions we had. They supported us throughout every step of the process, making what could have been very stressful feel smooth and well-organised. We... Read Full Review
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After our offer was accepted ...
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5 Star Review
By : 'Zak'
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Would you recommend ? : Yes
3 Feb 2026People found this helpful
After our offer was accepted on a house, Libby was extremely helpful and gave us weekly updates on the progress of the house. Although it took almost 10 months from start to finish this was down to the buyer and solicitors and Libby was always happy to chase them and keep us... Read Full Review
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Great experience with Tolly, ...
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5 Star Review
By : 'anbu'
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Would you recommend ? : Yes
30 Jan 2026People found this helpful
Great experience with Tolly, Libby and the whole team. Excellent communication and smooth... Read Full Review
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Great service. Julie was ...
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5 Star Review
By : 'EFM'
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Would you recommend ? : Yes
30 Jan 2026People found this helpful
Great service. Julie was available via phone or email all the time and arranged multiple viewings on the property to accommodate the time the suited us. We received efficient and pleasant support from... Read Full Review
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Vicki is very helpful and ...
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5 Star Review
By : 'Megan'
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Would you recommend ? : Yes
19 Jan 2026People found this helpful
Vicki is very helpful and quick to... Read Full Review
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Very good staff, really ...
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5 Star Review
By : 'Modrick'
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Would you recommend ? : Yes
17 Jan 2026People found this helpful
Very good staff, really helpful. I highly recommend them... Read Full Review
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Thank you to the Raine and Co ...
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5 Star Review
By : 'TMMBroadcast'
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Would you recommend ? : Yes
14 Jan 2026People found this helpful0
Thank you to the Raine and Co Team for all your efforts to get us into 77 The Runway. We appreciate very much, especially last Monday, the efficiency and promptness they... Read Full Review
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... ...
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1 Star Review
By : 'Jeremie'
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Would you recommend ? : No
13 Jan 2026People found this helpful
... Read Full Review
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Tolly was great arranging ...
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5 Star Review
By : 'xingye'
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Would you recommend ? : Yes
13 Jan 2026People found this helpful
Tolly was great arranging tours answering questions quickly, then we went through lots of hurdles with the property purchase and Libby has been amazing post purchase to help ease our pains by fast communication and support. They are always there to help, really... Read Full Review
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Raine and Co were very fast ...
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4 Star Review
By : 'Ryan'
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Would you recommend ? : Yes
8 Jan 2026People found this helpful0
Raine and Co were very fast to respond to any emails, which was very... Read Full Review
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Julie Malata was very patient ...
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5 Star Review
By : 'Weyndi'
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Would you recommend ? : Yes
19 Dec 2025People found this helpful
Julie Malata was very patient and very swift with our transition… she deserves an... Read Full Review
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I am very pleased with the ...
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5 Star Review
By : 'Eric'
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Would you recommend ? : Yes
19 Dec 2025People found this helpful
I am very pleased with the fast and smooth services Julie Malata and the rest of the of Raine and co team provided... Read Full Review
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Honestly, I couldn’t fault ...
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5 Star Review
By : 'Shelley'
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Would you recommend ? : Yes
17 Dec 2025People found this helpful
Honestly, I couldn’t fault this estate agent even if I tried. They’ve been brilliant from start to finish – professional but super friendly, and very patient with me constantly ringing them like it was my full-time job. Big shout-out to Ben, Tolly and Dan, but the biggest thank you has to go to... Read Full Review
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... ...
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5 Star Review
By : 'Sharon'
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Would you recommend ? : Yes
16 Dec 2025People found this helpful
... Read Full Review
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Our whole experience of ...
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5 Star Review
By : 'anudeep'
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Would you recommend ? : Yes
3 Dec 2025People found this helpful
Our whole experience of buying house with Raine and Co was very smooth and pleasant. Tolly was very welcoming while showing us around the property. Libby was involved throughout the deal and helped us immensely with so many trivial and complex matters. With her efforts we could complete the deal... Read Full Review
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the whole process of the ...
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5 Star Review
By : 'paresh'
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Would you recommend ? : Yes
3 Dec 2025People found this helpful
the whole process of the probate sale of my dads house went well,but raine and co really helped to finish the sale and get it over the line. thank you to the whole... Read Full Review
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⭐️⭐️⭐️⭐️⭐️ Review for Beth ...
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5 Star Review
By : 'Lakshman'
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Would you recommend ? : Yes
3 Dec 2025People found this helpful
⭐️⭐️⭐️⭐️⭐️ Review for Beth Williams Working with Beth Williams was an absolute pleasure! She was incredibly patient, kind, and understanding throughout the entire process. Even though we arrived late, she welcomed us in such a cool, friendly, and professional manner that instantly put us at ease.... Read Full Review
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“Julie and Dan were ...
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5 Star Review
By : 'Phil'
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Would you recommend ? : Yes
3 Dec 2025People found this helpful
“Julie and Dan were outstanding. They kept me fully informed at every stage, from marketing the garage to securing the tenant. I have used their services on multiple occasions, and their professionalism and quality of service have consistently been... Read Full Review
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I was so happy with all of ...
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5 Star Review
By : 'sheetaly'
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Would you recommend ? : Yes
2 Dec 2025People found this helpful
I was so happy with all of the suppot we recived from Raine and co.from arrage viewing accoding to our time, holly and torlly are so helpful for arrage viewing and showing propaty and given details reading propaty. Liddy was so good through out whloe process and alwata available for quick respond... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Raine and Co
In-House Complaints Procedure
At Raine and Co we are committed to providing a professional service to all of our clients and customers. When something goes wrong, we need you to tell us about it. This will help to improve our standards.
If you have a compliant regarding our Sales, Lettings and Management offices, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your compliant. This will normally be dealt with by the office manager who will review your file and speak to the member of staff you dealt with you. A formal written outcome of our investigation will be sent to you within fifteen working days of sending the acknowledgement letter.
• If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within fifteen working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman LTD
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel: (01722) 333306
www.tpos.co.uk
Please not the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed
Through this in-house complaints procedure, before being submitted
for an independent review.
Last updated at 12/4/2025, 12:46:15 PM by allAgents
