The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.6/5, 45 Reviews
68% Recommended
83% letting valuation accuracy
65% letting fee satisfaction
By : 'Steve and Dina'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : W14
Properties Actually have the most professional team in all of LONDON and surrounding Burroughs. I’m convinced that their management style and ethics are a cut above the rest. Anna and Dorian are PRO’s in the property market no matter your level of request or requirement(s). 100% Trust! I’m their Loyal Client many years. I recommend that you become their Client too…
Competitive and Insightful. Hence, their full management package is a premium service. Properties Actually offers complete and dedicated care for the property, it’s landlords, and the tenants best interests are always a priority…
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 83% | 65.00% | £750 | £2,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 25 | 10 | 1 | 0 | 0 | 0 | 0 | 3 |
Properties Actually
113 Shirland Road
Maida Vale, London, Greater London
W9 2EW
020 7121 0088
By : 'Anwar'
Branch : London, 113 Shirland Road
Maida Vale
Services : 1
Sold price : £4500
Would you recommend ? : Yes
Postcode : NW2
Just wanted to say you’re looking management and help with properties in London…. Look no further. Anna and her team are very informative ,knowledgeable & proactive with their work. Also fees are very good and the area , they always go that mile extra to make sure you’re in good hands. Just ... Read Full Review


By : 'Anwar'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW2
Just wanted to say you’re looking management and help with properties in London…. Look no further. Anna and her team are very informative ,knowledgeable & proactive with their work. Also fees are very good and the area , they always go that mile extra to make sure you’re in good hands. Just ... Read Full Review
By : 'Karen'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W9
Properties Actually have been managing my property many years now. I have never had any void periods, and they have always found great tenants who have stayed longterm. I have always found them incredibly responsive and quick to deal with any issues that arise. I don't live in the area, so the ... Read Full Review
By : Anna Petani
13 Nov 2025Dear Karen, thank you for your kind...
By : 'Maria'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW3
We would like to thank Properties Actually letting our properties and their personal approach to every situation. The team always work hard to negotiate the best terms with prospective ... Read Full Review
By : Anna Petani
13 Nov 2025Dear Maria, thank you for your kind...
By : 'Steve'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W14
Properties Actually have the most professional team in all of LONDON and surrounding Burroughs. I’m convinced that their management style and ethics are a cut above the rest. Anna and Dorian are PRO’s in the property market no matter your level of request or requirement(s). 100% Trust! I’m their ... Read Full Review
Competitive and Insightful. Hence, their full management package is a premium service. Properties Actually offers complete and dedicated care for the property, it’s landlords, and the tenants best interests are always a priority…


By : 'Gabriela'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Sold price : £3200
Would you recommend ? : Yes
Postcode : W9
I am surprised at the bad comments, the team I met at Properties Actually are very lovely. Tim the flat to us and he was very professional during the application process and very responsive after we moved in. We have not met the landlord, the agents are managing our flat and we are very happy with ... Read Full Review

By : Anna Petani
13 Nov 2025Thank you, Gabriela, for your kind review! I hope you are enjoying your new home and the tenancy goes...
By : 'Miranda'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : W2
Do not use! Check thoroughly online! Highly unprofessional. Very ... Read Full Review
By : Anna Petani
2 Oct 2025Hello, we do not seem to have any record or enquiry from you. I do not believe our company has ever had any dealings with you. Let us know if that is not the case and we will look into what caused...


By : 'Veronica'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : NW5
The agents here were always very kind and helpful to us, arranging whatever was needed. We rented a property from them for two years and any maintenance and repairs were always executed in a timely fashion. They helped us booking in final cleaning services when we left ... Read Full Review

By : 'Dimi'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
One of the best agencies in London. I have faced issues with agencies in UK before. I would definitely recommend it for anyone who wants to rent in this area. Helpful staff, nice and friendly. Wherever I had a problem there were available to help and ... Read Full Review

By : 'John'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Properties Actually are an excellent agency. We rented through them for over 4 years and found that they were always responsive and willing to resolve any issues that we raised. I can't recommend them enough, in particular, Dorian Petani whose correspondence was always clear, transparent, ... Read Full Review


By : 'Ash'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Rent PCM : £1347
Would you recommend ? : Yes
Postcode : NW3
Had no trouble with properties actually and found they were great with service! Thank you Anna and team! My time in Finchley Road would’ve been quite bad without your ... Read Full Review

By : 'Sergiy'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
I have been a tenant of Properties Actually for almost two years. Throughout that time, my experience has been nothing but excellent; I have found Anna to be responsive, helpful and proactive in every respect of my tenancy and I could not wish for better ... Read Full Review

By : 'John'
Branch : London, 113 Shirland Road
Maida Vale
Services : Sales (As a Vendor)
Sold price : £670000
Would you recommend ? : Yes
Postcode : NW6
Anna from Properties was Extremely helpful with the sale of my flat in Maida Vale. Very professional and helpful agent, I'm very happy with the service I received . I will use this company again and will gladly recommend them in the ... Read Full Review


By : 'Ernesto'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W12
After 10 years in London and having used several agencies, this is, by far, the best one i have ever had. The professionalism from Nick and Dorian and also their empathy, helped me several times in the last 4 years. They helped me literally through everything; they answered every single email and ... Read Full Review
By : 'Daniel'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
Helpful team, Dorian was always quick to respond to any queries and organise any appointments needed. Overall we had a pretty good ... Read Full Review
Standard fees compared to alternative agents
By : 'Marie'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW8
Worst team I ever dealt with, especially Dorian who is incredibly rude. They don't deserve one star and I find it hard to believe that the positive reviews are genuine. During my tenancy they kept sending workers in my flat without letting me know, sometimes without any reason. It happened about ... Read Full Review
By : Anna Petani
4 Mar 2017Dear Marie, We have checked thoroughly our records including the email correspondence for the past 24 months and could not find a single complaint from anyone about an unauthorised entry to the...
By : 'Frances'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
Properties Actually have always been very responsive and keen to reply to our requests. The service delivered is precisely what you expect from the moment you contact them for the first time: honest and helpful professionals, straight-talking, mindful of what matters. No fireworks and brass band ... Read Full Review
It was pretty expensive but clear upfront, no hidden costs or fees. The service was right at the level of my expectations.


By : 'Emma'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW10
The team were all really helpful and organised handymen or sent over info very promptly whenever we needed assistance. They are the best agents I've ever used and I would use them ... Read Full Review
Average

By : 'Ali'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : NW10
I had no qualms in contacting Properties Actually when ever I needed to. Dorian and his team were extremely attentive, friendly and quick to ... Read Full Review
By : 'Traumatised'
Branch : London, 113 Shirland Road
Maida Vale
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW6
They don't even deserve one star. Worst agency ever, the team is rude, dishonest and incompetent. I honestly don't know how they can have any positive review. Avoid at all ... Read Full Review
By : Anna
8 Aug 2016Dear Traumatised Tenant, We have not been reported of any traumatising issues at our properties. If this is a genuine review please provide more details of your complaint and I will personally...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents