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The UK's Largest Customer Review Website for the Property Industry

4.6/5, 25 Reviews
88% Recommended
0% letting valuation accuracy
75% letting fee satisfaction
By : 'asithappened'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : M32
I rented through South Manchester Flat Agency for 2 years & I must say I have mixed views about them. POSITIVES: * Decent fees, not excessive compared to others. * Responded promptly whenever we had an issue with the flat e.g. water leaks * They didn't keep any of our deposit, although we did improve the flat whilst there. NEGATIVES: * They didn't inform us that the Landlady held private parties for her business which was located at the front of the property in the garden of the property! * They weren't helpful when a neighbour above us was very loud at all hours * We left as we got a letter from the Landlady stating our front door would be left open for it to be paited whilst we were working! We called the agency & said this wasn't acceptable & a theft could occur. They said they would ensure it didn't happen and it did = I came home to an open flat door! * Finally I found Jake to be very poor, we frequently emailed and called him before leaving to establish if we needed to redecorate. He only told us less than a week before moving to redecorate! Redecorating wasn't an issue but the fact he couldn't be bothered telling us earlier was! All in I can't be 100% sure if the agency wasn't great or if we just had a terrible Landland.
By : South Manchester Flat Agency
24 Jul 2013There are significant benefits of having your landlord involved in the running of the building, the communal areas and grounds of the block are well maintained and looked after. I agree that there can be challenges in communication, but all the other flats' occupiers seem very happy with the situation, including some very long term tenants. The unit at the front of this block of flats is a separate commercial unit, not under the control of our agency. The decoration referred to was necessary to return to neutral colour walls you had painted purple.
By : asithappened
14 Jan 2014The turnover of tenants in the property is very high, I would believe this is for a good reason. I spoke to all of the tenants in the property and none of them stated that they liked it! Additionally I already stated that redecorating was not an issue but your terribly slow request for this was and we had to chase you about this. Having a landlord who allows for your front door to be left open and has huge parties in your shared garden is not a benefit. I'm sure people would not expect this if they rented a house so why is it acceptable in a flat.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 75.00% | £395 | £694 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 19 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
South Manchester Flat Agency
424 Barlow Moor Road Chorlton, Manchester, Greater Manchester
M21 8AD
0161 881 3028
By : 'Matt'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Rent PCM : £694
Would you recommend ? : Yes
Postcode : M14
We rented with them for a year and I have to say our experience was very positive. When we moved in there was a problem with the bed which has been problem by previous tenants, and they replaced it for us with no questions asked. Everyone working here is very friendly and they have a much more ... Read Full Review
The agent charged no fee for the property we rented.


By : 'Michael'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M5
Extremely happy with the service we got from Jake, Carly, Kane, and the other guys when we lived at Olivia Court. Always helpful, professional, and would resolve our problems very quickly. A benchmark to the other flat agencies. Highly ... Read Full Review
Very well priced.

By : 'Melinda'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M14
Jacob has been fantastic and went out of his way to accommodate our every need. The flat we chose was properly cleaned before we moved in. We didn't really have issues during our stay, but when we did (needed the washing machine fixed for instance) the agency was fast to take care of us. Would ... Read Full Review
Fees are appropriate.
Fees are appropriate.
By : 'Username19'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £395
Would you recommend ? : No
Postcode : M21
I am moving from Sheffield to Manchester so travelling 40+ miles for viewings. I arranged to view a property and the day before the viewing was cancelled. I then rang up and rearranged the viewing. When I arrived for the viewing no one showed up so I rang the agency who told me there had been a ... Read Full Review
By : South Manchester Flat Agency
17 Oct 2015We understand that finding a home can be frustrating particularly if you are travelling a distance, I am sorry if there was some unnecessary inconvenience caused by us. Flats in Chorlton often...

By : 'Clair'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
I thought that the flat agency were very approachable and friendly people. I felt comfortable with asking them questions regarding the flat and other aspects of the property. One area in which they need to look into is the response rate in which they send out somebody to look at fixtures and ... Read Full Review


By : 'Katy'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
Cannot recommend South Manchester Flat Agency highly enough they were extremely helpful and friendly the whole time we were dealing with them and we had hoped to stay with them when we moved somewhere bigger but they didn't have anywhere suitable for us. Whenever there was a problem they were ... Read Full Review
By : 'pat'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M32
Staff was very friendly and helpful. We received keys on the date we requested. In addition, it was very easy to move out and no problem with deposit! Would recommend to anyone ... Read Full Review
By : 'Nick'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M32
I have been using South Manchester Flat Agency for the past four years and they have always provided an excellent service. I am confident that when I need to find a tenant for my property that I can leave it in their hands. I would recommend them service to any perspective ... Read Full Review

By : 'RB'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M21
Great service from the team in Chorlton. We've been renting a property through them for over 5 years and have been really pleased with their service - both in finding tenants and in managing day-to-day ... Read Full Review

By : 'josh1234'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
Brilliant service from South Manchester Flats. Very easy to contact, and always friendly. We didn't have any problems signing up, and the agency fee's were lower than what we have paid to other estate agents. Mike the maintenance man is brilliant and always shows up really quickly if you have any ... Read Full Review
By : 'Alice'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
South Manchester Flat Agency are the best estate agents I have ever dealt with. Always on the ball, always happy to help, and would recommend them to anyone looking to rent a ... Read Full Review
By : 'asithappened'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M32
I rented through South Manchester Flat Agency for 2 years & I must say I have mixed views about them. POSITIVES: * Decent fees, not excessive compared to others. * Responded promptly whenever we had an issue with the flat e.g. water leaks * They didn't keep any of our deposit, although we ... Read Full Review
By : South Manchester Flat Agency
24 Jul 2013There are significant benefits of having your landlord involved in the running of the building, the communal areas and grounds of the block are well maintained and looked after. I agree that there...

By : '36Kingswood12'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M14
A very friendly and professional team. Clear and quick communication. Ensured problems were addressed as soon as possible. Would recommend to ... Read Full Review
By : 'Ruby'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M14
South Manchester Flats were very helpful throughout our tenancy, responded promptly to all enquiries and issues, and all staff were very ... Read Full Review


By : 'Bob'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M32
Friendly and responsive whenever we had cause to deal with them. Work requested (e.g. sticking back door, bath sealant needing redoing) was actioned quickly. Respected our privacy and arranged work visits around our shift patterns and ... Read Full Review
By : 'Steve'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M13
The property was in immaculate condition when I moved in and has been continually maintained and improved throughtout my tenancy. Both staff members I came into contact with were friendly and responded to any issues with immediacy and care. I was sad to leave the property and aould recommend the ... Read Full Review
By : 'Gary'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
All staff at SMFA were very helpful and responded positively to any requests. When they did flat inspections they always gave plenty of notice and accommodated my needs. The property was kept in good condition and any repairs done swiftly and to a high standard. I would highly recommend the South ... Read Full Review


By : 'Maria'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
I've been with this agency for nearly a year and it's sad I couldn't stay with them any longer. Excellent communication with agency's staff members, all enquiries were dealt with quickly, effectively and in a good manner. I would definitely reccommend South Manchester Flat Agency as a ... Read Full Review


By : 'Joanna'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M21
For the last 12 years we have used South Manchester Flat agency to find us suitable tenants for our 7 flats and are extremely happy with their professional service in all aspects. For some time now we have dealt with Carly and Jake, both of whom are a delight to deal with. Nothing is too much ... Read Full Review

By : 'Sarah'
Branch : Manchester, 424 Barlow Moor Road Chorlton
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M14
Following a lengthy period of renting from this agency (4 years) I can honestly say I have never dealt with a more efficient and helpful landlord. Any problems that myself and my house mates have ever encountered during renting have been quickly fixed. I would always recommend this agency to ... Read Full Review
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