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The UK's Largest Customer Review Website for the Property Industry

4.3/5, 328 Reviews
74% Recommended
100% sales valuation accuracy
94% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
By : 'Jack Keane'
Services :
Would you recommend ? : No
23 Feb 2026Absolutely horrible experience. Flat flooded with water, bedrooms and beds absolutely soaked in disgusting dirty water, estate agents told us to book hotels and we’d get compensation, never did though. Never gave us a single penny back. Also told us we had to pay full rent even though the flat was uninhabitable. Bodrul was the worst of it, kept promising that he’d get in touch with us about getting us some money back, then never did. AVOID AVOID AVOID, disgusting estate agents with no morals. See the photos attached for the condition they left us in. I had to get in touch with plumbers and workers myself to get it fixed, they did absolutely nothing to help fix the leak upstairs as they claimed it had been fixed, when it was just getting worse every day. One of the estate agents even came over to view the damage, stood in a pool of the dirty water and muttered “get me out of this dump” thinking I didn’t hear him. Absolutely vile.
Edit in response to the comment below:
Firstly, I find it laughable that you say you acted promptly and actually blatant lie that you attended the same day. I'm actually glad you've admitted about the report being on the 24th of April, as the video and some of the photos taken below (with the water STILL dripping down) were taken on the 29th of April. I wonder how that's possible since you acted so promptly!
Don't insult me by saying that my statement is incorrect, the plumbers I contacted were Camden Council's own plumbers. I have the voice note and recordings to prove this, and again, further proof that was me who sorted out the repairs to the upstairs flat. It's absolutely disgusting that you're trying to call me a liar in this situation, as I have actual proof that the statement is true.
In fact, you are lying here saying it was Camden Council who told us to book into hotels, it was one of your staff who told us when he came to the flat who told us to submit receipts about a hotel expense! How can you so confidently lie about the turn of events? You've lied about the day it was fixed (I have dated evidence to show it wasn't fixed promptly on the 24th), you lie about who I contacted to actually fix the issue since you wouldn't do it (I have voice notes speaking with Camden Council plumbers to prove this), and you now lie about telling us to book into hotels.
You did not relay any information to me, nor did you ever actually admit what the outcome of the insurance claim was. We're yet to ever find out about that, and it's funny that you don't mention that in your response!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 97% | £250,000 | £350,000 |
| Lettings | 94% | 97% | £750 | £3,558 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 5 | 58 | 16 | 0 | 0 | 1 | 1 | 1 | 5 |
Allen Goldstein
104 Cromer Street, London, Greater London
WC1H 8BZ
020 7183 4101




£ 550000 Offers Over
3 Bedroom Maisonette House for Sale - Munster Square, London
£ 450000 Offers Over
3 Bedroom Semi-Detached House for Sale - Upshire Road, Waltham Abbey

£ 275000 Offers Over
1 Bedroom Apartment House for Sale - Arborfield House, East India Dock Road, London
£ 750000 Offers Over
4 Bedroom Semi-Detached House for Sale - Oulton Crescent, Potters Bar

£577 pw | £2500 pcm
1 Bedroom Apartment House to Rent - Royal Parade, Dawes Road, London

£577 pw | £2500 pcm
1 Bedroom Apartment House to Rent - Royal Parade, Dawes Road, London

£577 pw | £2500 pcm
1 Bedroom Flat House to Rent - Royal Parade, Dawes Road, London
£566 pw | £2450 pcm
2 Bedroom Flat House to Rent - Winchat House, Mary Neuner Road
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By : 'Jack'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : No
23 Feb 2026Absolutely horrible experience. Flat flooded with water, bedrooms and beds absolutely soaked in disgusting dirty water, estate agents told us to book hotels and we’d get compensation, never did though. Never gave us a single penny back. Also told us we had to pay full rent even though the flat was ... Read Full Review
By : 'Louise'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
17 Feb 2026As a landlord myself, I’ve had a genuinely positive experience with Allen Goldstein. I’ve known the team both personally and professionally for over 10 years, and they are friendly, highly professional, and truly care about the properties they manage. What stands out to me is that they look after ... Read Full Review
By : 'Jos'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : No
10 Feb 2026Very poor agency service, constantly problems never solved with the Wi-Fi in the house, and if you complain they just kick you out from the house. Very not nice ... Read Full Review
By : 'Patrick'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
3 Oct 2025Luis did an excellent job of getting the lease negotiated, and my daughter moved in on a short ... Read Full Review
By : 'Kevin'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
20 Sept 2025Lui has been brilliant ! My previous dealings with letting / estate agents have not been very favourable but Lui has broken the mould, he has been helpful, responsive and conveys trust and ... Read Full Review
By : 'Abdul'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
9 Sept 2025The team was quite diligent. Good communication and support throughout the ... Read Full Review
By : 'Ashok'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
4 Sept 2025Lui was quick and diligent in helping us secure a property with ease. Moving in process was incredibly smooth as a ... Read Full Review
By : 'crownsandhawaiianshirts'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
14 Aug 2025... Read Full Review
By : 'Zoltan'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
11 Aug 2025I rent an apartment from Allen Goldstein over 3 years now and they are definitely the best agency I have experienced in London. Always very supportive, reliable and professional. Big thank you to Tony, Bodrul and Mark to be always very helpful since the beginning. Highly ... Read Full Review
By : 'Filippo'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
25 Jul 2025Tony and Lui were extremely helpful in aiding us secure our new apartment in London. The process was smooth and they ensured active communication with the ... Read Full Review
By : 'Mansi'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
25 Jul 2025I highly recommend Allen Goldstein agency, especially my agent, Lui. Lui made finding a rental flat incredibly easy and stress-free. He quickly understood my needs, found suitable listings, and was always responsive and helpful. Lui guided me efficiently through every step, from viewing to signing. ... Read Full Review
By : 'Iordache'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
22 May 2025I just moved into a new flat (renting). Lui was one of the best agents I worked with, he was nice and answered promptly to all the questions I had. That being said I am just at the beginning of the tenancy so I hope things remain as good as they are now. ... Read Full Review
By : 'Mehmet'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
22 Apr 2025I rented a house from this company. At first, they were very polite and helpful while showing the house, and they continued to assist throughout the entire process. Even after I moved in, their support didn’t stop. It was a pleasure working with them. I highly recommend them to everyone. Thank ... Read Full Review
By : 'Ala'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
28 Mar 2025They are an excellent estate agent—very helpful and professional. I recently bought a house through them, and they made the entire process smooth and pleasant. I truly appreciate their ... Read Full Review
By : 'Kiana'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
20 Mar 2025It was a great pleasure working with Allen Goldstein. They helped me find my home and provided excellent service in all ... Read Full Review
By : 'Adam'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
14 Mar 2025Mark was fantastic. Always happy to answer our questions and organise viewings. Mark is everything you want in a London estate ... Read Full Review
By : 'Richard'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
27 Feb 2025Mark and Christina gave me excellent help dealing with my first tenancy application. Always and prompt and helpful. Property is very clean and of a high quality. I will certainly return to them in the future. Thank you! ... Read Full Review

By : 'Tia'
Branch : Bloomsbury, 104 Cromer Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E15
Super professional throughout. Thank you finding such a lovely ... Read Full Review
By : 'Rosa'
Branch : Bloomsbury, 104 Cromer Street
Services : Letting (As a Tenant)
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : W2
Allen Goldstein's property manager Abisoye is a highly efficient official who tackles property issues and problems quickly, he is willing to go the extra mile with service providers in order to get value for money for his client. So far maintenance Issues reported have always been dealt ... Read Full Review
By : 'Helen'
Branch : Bloomsbury, 104 Cromer Street
Services :
Would you recommend ? : Yes
1 Oct 2024Super quick response, lui and the back office is very helpful too. Many ... Read Full Review
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Last updated at 10/30/2017, 9:18:42 AM by allAgents