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The UK's Largest Customer Review Website for the Property Industry

4.8/5, 611 Reviews
87% Recommended
95% letting valuation accuracy
81% letting fee satisfaction
By : 'Danielle Lloyd'
Services :
Would you recommend ? : Yes
21 Feb 2026Tom and Emma could not have been more helpful! Emma offered me numerous properties to view at short notice and was more than happy to fit us in for viewings with our limited viewing time table.
Tom conducted two excellent viewings for us on great properties and the team managed to get our offer accepted on one of them!
One very happy, busy Relocation Agent and hope to work with you both again soon!
Thank you so much and thrilled that the property is managed by you so you will be looking after my lovely clients who will be very happy in their new home in Bedminster.
Danielle Lloyd - LSS Relocation


| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 81.00% | £550 | £2,500 |
The Bristol Residential Letting Co
,222 North Street, Bristol, Bristol
BS3 1JD
01173708818
By : 'OCTAVIAN'
Services :
Would you recommend ? : Yes
8 Mar 2026Very good experience with this agency over the last two years ! They are very responsive, proactive and hands on! Highly... Read Full Review
By : 'Haley'
Services :
Would you recommend ? : Yes
2 Mar 2026Since our initial phone conversation, Holly has been incredibly kind, helpful and informative. Holly took the time to answer many questions for me in person and has always been available at the end of the phone or... Read Full Review
By : 'Martina'
Services :
Would you recommend ? : Yes
2 Mar 2026... Read Full Review
By : 'Fiona'
Services :
Would you recommend ? : Yes
27 Feb 2026Tom was really helpful, answered calls/messages promptly, and made the whole experience really easy. Thanks so... Read Full Review
By : 'Oesa'
Services :
Would you recommend ? : Yes
26 Feb 2026Staff here were very helpful. Especially Tom whose responses were professional and... Read Full Review
By : 'Francesco'
Services :
Would you recommend ? : Yes
26 Feb 2026... Read Full Review
By : 'Shannon'
Services :
Would you recommend ? : No
25 Feb 2026I originally left a 5-star review after one of the letting agents pestered me for a review after signing on to a tenancy agreement. Although that letting agent (Tom) was great, my experience in the 3 months since have not been. The flat was disgusting when I was handed the keys, despite the... Read Full Review
By : 'Rupert'
Services :
Would you recommend ? : Yes
25 Feb 2026Great friendly engagement from the start with the team at Bristol Residential and helpful follow ups to take us through the rental process. Would recommend... Read Full Review
By : 'Jon'
Services :
Would you recommend ? : Yes
25 Feb 202610 years with BRL and Andy Peters our managing agent! There dedication is Second to... Read Full Review
By : 'Christine'
Services :
Would you recommend ? : Yes
24 Feb 2026Excellent service all round, peace of mind as they see to all the statutory admin and have always located and vetted good tenants for me over the years. Many thanks to Andy and Stephanie my property... Read Full Review
By : 'Danielle'
Services :
Would you recommend ? : Yes
21 Feb 2026Tom and Emma could not have been more helpful! Emma offered me numerous properties to view at short notice and was more than happy to fit us in for viewings with our limited viewing time table.
Tom conducted two excellent viewings for us on great properties and the team managed to get our offer... Read Full Review
By : 'bryan'
Services :
Would you recommend ? : Yes
20 Feb 2026Tom is very professional and very competent. We find the house of our... Read Full Review
By : 'Nikila'
Services :
Would you recommend ? : Yes
20 Feb 2026Tom was professional, responsive and genuinely helpful throughout the process. A good experience all... Read Full Review
By : 'Ben'
Services :
Would you recommend ? : Yes
20 Feb 2026Tom was very helpful is assisting us to secure the... Read Full Review
By : 'Jack'
Services :
Would you recommend ? : Yes
19 Feb 2026Very happy. Holly and Josh were friendly and helpful- would... Read Full Review
By : 'Pavan'
Services :
Would you recommend ? : Yes
18 Feb 2026Tom is really good and He helped out so much with the rental process and was quick to respond to emails, WhatsApp. even better whilst on call. Tom really did his thing for... Read Full Review
By : 'Ryan'
Services :
Would you recommend ? : Yes
16 Feb 2026My partner and I rented a flat from Bristol Residential Lettings for just over 2 years. Our property manager Greg Mander was always easy to contact and swift with responses when needed. At the end of our tenancy we handed our notice in and needed to extend a couple of times due to issues with the... Read Full Review
By : 'elle'
Services :
Would you recommend ? : Yes
16 Feb 2026Holly was really helpful throughout my property viewing and the process of securing the property. She took the time to answer all of my questions and made sure I had all the information needed. Thanks to her help, myself and my partner were able to secure the property smoothly and without any... Read Full Review
By : 'Lewis'
Services :
Would you recommend ? : Yes
15 Feb 2026... Read Full Review
By : 'Debbie'
Services :
Would you recommend ? : Yes
13 Feb 2026thanks to Greg for his hard work. happy tenants quiet life... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Don McKeever, Managing Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN. The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/23/2025, 8:07:13 AM by allAgents