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The UK's Largest Customer Review Website for the Property Industry

4.8/5, 188 Reviews
98% Recommended
94% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Les'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : HP3
This agency has caused us extreme anxiety and stress. Because we have engaged another agency, the owner is bullying us into relisting our home with them even though five months have passed since we removed it from the market, 15 days after our four week contract began. Apparently we gave notice to “remove” the property from the market instead of writing the word “cancel” and according to the owner we have two weeks left on our contract. We removed it two reasons (1) we were unable to find a suitable property to buy, there were not many properties coming to the market and (2) they had created a policy of charging potential buyers £75 pp + VAT to carry out anti money laundering checks BEFORE they would them make an offer on our home. We were never informed of this policy before we signed the contract, they were not transparent with us and we only found out about it when a potential buyer alerted us. At the time we spoke to four other agencies and none of them were doing AML checks before offers. We do not want to work with them, we do not want to sell our house through them and we would even forgo viewing a property on their website rather than purchase through them. In our opinion they must be desperate to get properties to sell. Last night we extended an olive branch and offered them the opportunity to market the property the remaining 2 weeks, without 4 weeks notice and on the same contract terms as before but we have had no response - at almost 74 years of age I am now extremely scared and anxious and have spent a sleepless night crying over the situation. Shame on you Sterling!
1.5% when all other agents are offering 1.2% inc. VAT
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94.00% | 100% | £106,000 | £4,350,000 |
| Lettings | 100% | 99% | £850 | £2,000 |
Sterling Estate Agents (Herts & London)
23 High Street, Kings Langley, Hertfordshire
WD4 8AB
01923 270666
By : 'Les'
Services : 8
Would you recommend ? : No
Postcode : HP3
This agency has caused us extreme anxiety and stress. Because we have engaged another agency, the owner is bullying us into relisting our home with them even though five months have passed since we removed it from the market, 15 days after our four week contract began. Apparently we gave notice to... Read Full Review
1.5% when all other agents are offering 1.2% inc. VAT
By : 'Les'
Services : 8
Would you recommend ? : No
Postcode : HP3
This agency has caused us extreme anxiety and stress. Because we have engaged another agency, the owner is bullying us into relisting our home with them even though five months have passed since we removed it from the market, 15 days after our four week contract began. Apparently we gave notice to... Read Full Review
1.5% when all other agents are offering 1.2% inc. VAT
By : 'M'
Services : 3
Would you recommend ? : Yes
Postcode : WD4
We couldn’t be happier with the service from Ben, John, Jack and Stephanie at Sterling Estate Agents. They organised all the viewings seamlessly, gave honest and helpful feedback, and used their market knowledge to position our home perfectly. Their clear, proactive communication kept us updated at ... Read Full Review
By : 'Alasdair'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
We initially selected this agency based on a compelling personal presentation written by their Managing Director, Benjamin Bird, which highlighted our potential a swift sale, which we wanted, and competitive bidding among multiple buyers. However 9 weeks later we find ourselves disheartened by the ... Read Full Review
By : 'Kevin'
Services : Sales (As a Buyer)
Sold price : £435000
Would you recommend ? : Yes
Postcode : WD18
Sterling were absolutely brilliant throughout our house purchase! Meka was a diamond! She came through and ensured both parties were kept in the loop as to what was happening, even when she was on holiday! Truly remarkable. If you need to buy a house or sell a house, contact Sterling and ask for... Read Full Review

By : 'Bill'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WD4
When it came to the follow up and case to exchange and completion the appointment of Leigh was the best appointment Sterling ever made. Her persistence and communication throughout the chain was singularly the reason for getting us over the... Read Full Review
By : 'James'
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : HP3
Sterling Estate Agents managed both my sale and purchase transactions - very good job done by the team in difficult... Read Full Review

By : 'Paul'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : WD25
We recently bought a property through Sterling, and sold our own property as well, and have nothing but praise for the team there but especially Joe. From start to finish, and despite the additional challenges presented by the Coronavirus lockdown, Joe has been extremely helpful and efficient... Read Full Review

By : 'Becky'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : WD4
I have just bought a property through Sterling, it was not an easy purchase which was not the agents fault. Colin was brilliant, very helpful and patient. He went above and beyond to help for which I am very grateful. I would definitely recommend him and the team. Thank you very much... Read Full Review

By : 'DANIEL'
Services : Sales (As a Buyer)
Sold price : £800000
Would you recommend ? : Yes
Postcode : WD4
Have just exchanged on a property as the buyer through Sterling. Sterling were not my agent in this process but will certainly be in future. The vendor's agent, Colin, was in contact and supportive of ensuring the sale went through at all stages. He was honest, communicable, approachable and ... Read Full Review

By : 'Alex'
Services : Sales (As a Vendor)
Sold price : £800000
Would you recommend ? : Yes
Postcode : WD4
We recently sold our property with Sterling. We had been on the market for 6 months with a well known competitor and not been impressed with the level of contact and updates after the viewings we were having. From the moment we approached Sterling the experience was completely different. They were ... Read Full Review
By : 'Niall'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : WD4
Joe Maloney was very polite and responsive keeping me up to date on developments and ultimately leading to a quick... Read Full Review

By : 'David'
Services : Sales (As a Vendor)
Sold price : £550000
Would you recommend ? : Yes
Postcode : WD5
Strange review as i am giving 5 stars to an estate agent that didn't sell my property Joe moloney was above and beyond the best estate agent i have dealt with in the 10 month slog to sell my house Estate agents have a bad wrap and i found this true in others from other agents Joe however was ... Read Full Review

By : 'Roxanne'
Services : Sales (As a Buyer)
Sold price : £4350000
Would you recommend ? : Yes
Postcode : WD4
Buying our first home was so daunting but Joe made this experience for us so easy. Joe was efficient, always keeping us up to date with the progress. Can’t fault the service from Sterling and would happily use there services if needed in the future. A big thank you from the happy new... Read Full Review


By : 'Philip'
Services : Sales (As a Vendor)
Sold price : £510000
Would you recommend ? : Yes
Postcode : WD4
I have been extremely pleased with how the sale of my home was conducted. Colin provided a supporting hand at every stage: the initial sale valuation, which agreed with my own expectation; arranging many viewings in a short space of time; securing a sale in just over a week; exemplary liaison with ... Read Full Review

By : 'Fiona'
Services : Sales (As a Vendor)
Sold price : £625000
Would you recommend ? : Yes
Postcode : WD4
I have worked with Joe for over a year. He has helped me to buy my new property and sell my current property. Joe has been exemplary throughout the process, he is the hardest working estate agent I have ever met who will always go over and above to deliver for his client. He kept me up to... Read Full Review


By : 'Mrs'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WD4
Sterling Estate Agents in Kings Langley sold my house. I found all Joe and all staff professional, honest, supportive and... Read Full Review

By : 'Ceri'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : WD4
Joe Moloney was fantastic with communication between the chain. Very Helpful, professional and polite Would use Joe again when the time comes to sell our house Thanks Ace job... Read Full Review

By : 'Debra'
Services : Letting (Property Management)
Rent PCM : £150000
Would you recommend ? : Yes
Postcode : WD4
Thank you Colin, throughout this stressful time your reassurance and expertise has been invaluable. We won’t hesitate to recommend you in the future. Debbie and... Read Full Review


By : 'Cedric'
Services : Sales (As a Vendor)
Sold price : £670000
Would you recommend ? : Yes
Postcode : WD4
Selling a house is not something you do every day but with Sterling it seemed so easy. Colin with the help of Joe was always on hand to help. From the setting of the price, through the seemingly opaque legal system, to handing over the keys at the end Colin was always available for help, advice... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents