We had such a genuinely lovely viewing experience from start to finish. From the moment we arrived, Harri made us feel very welcome and at ease with her friendly, warm, and approachable manner. She was easy to talk to and created a relaxed atmosphere straight away, which made the whole viewing enjoyable rather than feeling rushed or pressured. Harri had a great knowledge of the property and the surrounding area, and she took the time to answer all of our questions honestly and thoroughly. Nothing felt like a sales pitch — instead, it felt like a genuine conversation where she wanted us to fully understand the property and decide it was the right fit us. We really appreciated her openness and professionalism throughout. She also took the time to walk us through the details of the home, pointing out features we might otherwise have missed, and helped us imagine how the space could work us. That personal touch made such a difference and showed how much she cares about providing a positive experience. Overall, the viewing felt calm, informative, and personal, which is exactly what you hope when viewing a property. A big thank you to Harri making it such a positive experience — we wouldn’t hesitate to recommend her to anyone looking a professional yet genuinely friendly estate agent.