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Alex Jones Sales and Lettings Ltd
4.4/5, 176 Reviews
76% Recommended
90% sales valuation accuracy
50% letting valuation accuracy
99% sales fee satisfaction
99% letting fee satisfaction
Alex Jones Sales & Lettings are a local, independent estate agent who combine traditional estate agent values with a fresh, modern approach. Our service offers a unique mix of professional expertise with a personal touch that places our clients at the heart of everything we do.
Based in Ashton-under-Lyne we
cover the surrounding areas including Denton, Audenshaw, Hyde, Godley, Droylsden, Stalybridge, Mossley, Charlesworth, Stockport and areas of North Manchester. Every member of our team has lived in the local area all their lives, so our knowledge and understanding of the local area and housing market means that we are best placed to advise you in all areas regarding your property.
Not all estate agents are the same. As we are an independent, family owned and run agent, our customers benefit from dealing solely with the directors of the company. This means that we are more motivated to achieve the best possible results for you and your property - at rates that beat online agents.
"I am a landlord Alex Jones..."
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1 Star Review
By : 'A J'
Services :
Would you recommend ? : No
5 Mar 2025People found this helpful0
I am a landlord Alex Jones managed 2 properties for me. Alex Jones was doing full management for me at a cost of 7% of the rent. I used him from 2016 to 2021. I used him as he was recommended by my partner who was renting her old house. In total he found me 4 tenants. I left Alex Jones for a variety of reasons, in summary: Proper records were not kept; when handing over the documents after I left him, there were no digital files, no work receipts and no copies of IDs for the tenants, only a plastic bag with a few paper sheets inside and the keys. -He did not provide any evidence of tenant vetting or credit checks, resulting in two tenancies which caused a lot of damage and did not pay rent. (This was only saved by having a guarantor). One tenant was put in to a property who was unemployed, another did not pay for 12 months from moving in, another smashed the place up and was removed from the property by the police. The last tennant stored all the rubbish they had inside the property for 12 months, with rotting food, old nappies, which I then had to remove (no inspection visits). -Proper inventories were not taken prior to a tenancy it was a basic tick box exercise with no photos. -The properties were seldom visited for periodic inspections, or to inspect maintenance work which had been billed for. -The maintenance requests got more and more frequent and more and more expensive. Initially he would take money directly from the rent without even informing me that work had been carried out. I would only find out when viewing the monthly statement. -He did not provide evidence of maintenance work on the properties which was claimed to have been performed, and then would re-bill for the same work months later. The work which was performed was extremely poor and expensive. Including, but not limited to: A replacement boiler which was fitted without a filter which then failed due to a damaged pump, within a few months, costing a further 500 pounds, and could not be claimed on the guarantee due to improper installation. Pointing to the rear of the property which was never finished. Most importantly an EICR electrical safety certificate was billed for and paid for but the work was never actually carried out. When I found this out, 6 months later after chasing, his response was that the tradesman he had contracted had not performed the work, and “now it was my problem”, even though I had paid for it. So, he stole money from me, which was never returned. The communication is not very professional, the phone is never answered, and tenants are ignored. The company seems to have no knowledge at all, of property maintenance and problem resolution, and not a lot of interest. His communication with me in the end was extremely arrogant, rude, childish. Not professional at all. In the beginning when the business concentrated on rental properties, it provided a better service. But as the business has moved on it now seems to be trying to move towards a standard estate agency, where of course the fees are much higher for a lot less work. So, if you use this guy for property management you will end up doing most of it yourself anyway, so why pay him?
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90.00% | 99% | £115,000 | £264,950 |
| Lettings | 50% | 99% | £550 | £550 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 2 | 0 | 0 | 9 | 1 | 3 | 1 | 1 | 0 |
Areas covered
- Ashton-Under-Lyne
- Audenshaw
- Denton
- Droylsden
- Dukinfield
- Hyde
- M34
- M43
- M9
- Moston
- OL4
- OL6
- OL7
- OL9
- Oldham
- SK14
- SK15
- SK16
- Stalybridge
- Tameside
Address
Alex Jones Sales and Lettings Ltd
92 Penny Meadow, Ashton-Under-Lyne, Lancashire
OL6 6EP
0161 292 9223
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 10:00 - 15:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
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Rankings
Latest Properties
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Top top service! Great ...
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5 Star Review
By : 'Alan'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
10 Dec 2025People found this helpful
Top top service! Great ... Read Full Review
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This company is a joke. I ...
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1 Star Review
By : 'Lisa'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
18 Nov 2025People found this helpful
This company is a joke. I lived in the property for over 10 years with my previous landlord without any issues whatsoever and then these cowboys took over my tenancy and tried increasing my rent 3 times within 12mths to i point that I couldn’t afford it and they eventually evicted me because I ... Read Full Review
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... ...
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5 Star Review
By : 'Bina@hotmail.com'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
14 Nov 2025People found this helpful
... Read Full Review
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Great communication, honest ...
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5 Star Review
By : 'Hannah'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
14 Nov 2025People found this helpful
Great communication, honest and friendly, approachable people. Made the process of selling my property easy. Would definitely ... Read Full Review
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Amber was extremely helpful ...
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5 Star Review
By : 'Ben'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
14 Nov 2025People found this helpful
Amber was extremely helpful from start to finish and always keeping me up to ... Read Full Review
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Really poor customer ...
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1 Star Review
By : 'Ellie'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
9 Sept 2025People found this helpful
Really poor customer experience, will never use this estate agent again. Not sure who is writing the 5 star reviews, as I have had nothing but disappointment at every exchange. If you are able to get through to speak to someone, it's nothing short of a miracle. Mostly you get voicemail or an out of ... Read Full Review
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Absolute shambles of a ...
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1 Star Review
By : 'Paul'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
1 Sept 2025People found this helpful
Absolute shambles of a company. Had an appointment with Carl on Friday at 4pm, he called at 15:50 to say his car wouldn’t start. Fair enough happens to us all. Thing is in one sentence he’d just left his last client 10 mins ago and in the next sentence he’s at home because his neighbour is going to ... Read Full Review
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... ...
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5 Star Review
By : 'raja'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
7 Aug 2025People found this helpful
... Read Full Review
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... ...
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5 Star Review
By : 'Sanjay'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
5 Aug 2025People found this helpful
... Read Full Review
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Both Amber and Fatima have ...
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5 Star Review
By : 'David'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
24 Jul 2025People found this helpful
Both Amber and Fatima have showed tremendous under standing of our requirements, in fact during the month of July I have dealt with many different estate agencies non have been as genuine as these two ladies. Congratulations Alex Jones on recruiting ... Read Full Review
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Amazing staff and amber ...
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5 Star Review
By : 'Adnan'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
16 Jul 2025People found this helpful
Amazing staff and amber fatima were amazing, clarified everything and made everything simple, would highly ... Read Full Review
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Carl, Hassan, Fatima and ...
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5 Star Review
By : 'laxmikant'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
13 Apr 2025People found this helpful
Carl, Hassan, Fatima and Violet are brilliant team. I would highly recommend them for property management. Fatima has been dealing with my property and tenants. Though she has joined recently, she is confident and knowledgeable. She very polite and helpful. Responds to emails promptly and always ... Read Full Review
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Alex jones are friendly. They ...
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5 Star Review
By : 'Decency'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
11 Apr 2025People found this helpful
Alex jones are friendly. They are the best estate agents i have dealt with. Their response time for maintenance call outs is quick. Overall, it is a positive ... Read Full Review
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It's been a grate experience ...
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5 Star Review
By : 'Tolulope'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
6 Apr 2025People found this helpful
It's been a grate experience with Alex Jones. They have been good in responding to issues raised and solve such as soon as it is expected. Their professionalism is next to none. I am happy to recommend ... Read Full Review
Comments (0)Was this helpful?:
I am a landlord Alex Jones ...
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1 Star Review
By : 'A'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
5 Mar 2025People found this helpful
I am a landlord Alex Jones managed 2 properties for me. Alex Jones was doing full management for me at a cost of 7% of the rent. I used him from 2016 to 2021. I used him as he was recommended by my partner who was renting her old house. In total he found me 4 tenants. I left Alex Jones for a ... Read Full Review
Comments (0)Was this helpful?:
Booked a house valuation with ...
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1 Star Review
By : 'Joshua'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
15 Oct 2024People found this helpful
Booked a house valuation with them, never showed up. No phone call or email to say they were late or not coming. Tried to call the office on multiple occasions and every time get put through to the out of office team. Get an email reply 2 hours after the appointment time to say it had never been ... Read Full Review
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I have rented with them and I ...
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5 Star Review
By : 'Nelson'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
25 May 2024People found this helpful
I have rented with them and I have nothing bad to say they were always prompt to reply back and keen to maintain the property. Dealing with Alex Jones was easy and I recommend it. ... Read Full Review
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Lacey & Carl were amazing ...
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5 Star Review
By : 'Julie'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
28 Apr 2024People found this helpful
Lacey & Carl were amazing from start to completion. Very professional, courteous & on the ball with everything. Would not hesitate to recommend them. Thank you for everything ... Read Full Review
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I contacted this real estate ...
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1 Star Review
By : 'Shaz'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
24 Apr 2024People found this helpful
I contacted this real estate by phone yesterday and asked to view the property at Glenfield Close in Oldham. A person told me that sales staff are really busy and if they could take my details and get them to call me back. They called me back and I was unable to answer the phone. I then received ... Read Full Review
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Alex and Lacey were ...
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5 Star Review
By : 'Amy'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
11 Dec 2023People found this helpful
Alex and Lacey were exceptional in supporting me and partner buy our first home. Couldn't recommend them ... Read Full Review
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Landlord Fees
Tenant Management Service
£350 (inc. VAT),Pay Upfront (Fees are Negotiable)
- Set up fee: £350 no vat - Monthly management fee: 10% (discounts for multiple properties available) no vat
Last Updated On 29/11/2021, 1:58 PM by 0
- Set up fee: £350 no vat - Monthly management fee: 10% (discounts for multiple properties available) no vat
Last Updated On 29/11/2021, 1:58 PM by 0
Vendor Fees
Overall Fees
£1250 (inc. VAT),On Completion
- High visibility 'For Sale' board - Property advertised on 42 websites including Rightmove, Zoopla and OnTheMarket - Professional outsourced photography - Arranging viewings and accompanying viewings - Full offer negotiation and sales progression to completion - Free 2D and 3D floorplans - No tie in contract - No sale, no fee - Free mortgage advice and best mortgage match House value and costings £0-£200k: £1250 no vat £201k-£300k: £1600 no vat £301k-£500k - £1995 no vat £501k-£1m: £2500 no vat £1m+: Negotiable
Last Updated On 29/11/2021, 1:59 PM by 0
- High visibility 'For Sale' board - Property advertised on 42 websites including Rightmove, Zoopla and OnTheMarket - Professional outsourced photography - Arranging viewings and accompanying viewings - Full offer negotiation and sales progression to completion - Free 2D and 3D floorplans - No tie in contract - No sale, no fee - Free mortgage advice and best mortgage match House value and costings £0-£200k: £1250 no vat £201k-£300k: £1600 no vat £301k-£500k - £1995 no vat £501k-£1m: £2500 no vat £1m+: Negotiable
Last Updated On 29/11/2021, 1:59 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11/1/2021, 8:13:57 AM by allAgents
