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The UK's Largest Customer Review Website for the Property Industry

3.8/5, 39 Reviews
68% Recommended
83% sales valuation accuracy
60% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction

anjana
By : 'Jeffrey Leach'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : HA1
Anjana aka Maxi (owner of David Litchfield) managed properties my father (prior to his passing) and he had ceased working with her citing some business differences that he felt uncomfortable with. When he passed and due to his ailing health, my sister and I made the poor decision of reaffirming our client relationship with Maxi and David Litchfield. What this resulted in was two years of problematic management, whilst she oversaw the refurbishment of two of our properties and the rental of one. Once we had navigated the probate process and grief of losing our father and were able to focus more clearly on timelines and the work that HADN'T been completed by David Litchfield, it became clear that Maxi was operating with a number of incredibly shady business practices. Overcharging us on refurbishment costs, delaying works (the refurbishment of two properties taking well over a year) and adding additional charges works carried out. Using cowboy builders she was in cahoots with, incidentally whose work has had to be redone since we ceased using her services due to them cutting major corners, poor quality materials and a number of unfinished aspects to the refurbishment throughout. She weaponised the grief we felt after losing our father, stretched time lines and overcharged on refurbishment works, knowing that due to both myself and my sister living overseas we would not be able to oversee these procedures ourselves and shoddy work would slip by our view (photos provided hid the vast amount of issues we were left with) resulting in immense cost, time and energy. When we terminated her contract, she tried to illegally demand rental funds from tenants (to make up additional charges she was claiming), she had her builders illegally enter our premises to rush some aspects of the refurbishment (we have the video evidence to prove this) and she has to date continued to illegally withhold the rental deposit of one of our clients (who I am certain will soon take legal action against David Litchfield). I have taken legal action against her myself issuing cease and desist letters and making official complaints and claims with the Property Ombudsman office to ensure that she cannot rip any other clients off in this manner. This company is wildly ineffectual, they operate illegal business practices and clients should avoid their services like the plague. Note: I anticipate a response with a string of lies attached. However, I know nothing will come of their claims because I have a depth of email, photographic and video evidence to corroborate my claims, all of which would result in tens of thousands of pounds worth of payment to us taken to a court of law. If you ever want to take the matter into the legal courts, I am ready and willing and will gladly bury your business it's myriad of acts of malpractice Anjana (Maxi). Your behaviour towards us (after years of business as decent clients) was disgusting and I find your lack of morals and ethics deeply disturbing. You would do well to selfassess when and what reasons you fell to such a immoral state of being.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 88% | £0 | £0 |
| Lettings | 60% | 88% | £975 | £4,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 3 | 23 | 7 | 0 | 0 | 0 | 0 | 0 | 3 |
David Lichfield Ltd
58 Green Lane, Northwood, Greater London
HA6 2XW
01923 836 999
By : 'Jeffrey'
Branch : Northwood, 58 Green Lane
Services : 1
Would you recommend ? : No
Postcode : HA1
Anjana aka Maxi (owner of David Litchfield) managed properties my father (prior to his passing) and he had ceased working with her citing some business differences that he felt uncomfortable with. When he passed and due to his ailing health, my sister and I made the poor decision of reaffirming ... Read Full Review

By : 'Arvan'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NE4
The agent constantly tried to get us to pay for things that were the responsibility of the landlord and failed to repair the extractor fans and a very dangerous window which you could easily fall out off. Still hadn't paid the deposit back and trying to dupe me for £750 for wear ... Read Full Review
By : 'applicant'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : HA1
Completely disagree with Nicoleta views, i completely disagree with your above comments, this company is a 5 start rating they have gone beyond the cause to help me to find a property, all the staff are extremely helpful, and are willing to go the extra mile to help someone out and if they can not ... Read Full Review
By : 'Nicoleta'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : NW10
Not a serious agency to deal with, not replying to emails and in the last minute let us down on a house we wanted to ... Read Full Review

By : 'Dissatisfied'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : HA4
Lied to tenants saying landlord would address issues and pay for maintenance, LL was not aware of this, let property in an inhabitable state and wasted LL & tenants time. Generally a useless ... Read Full Review
The fees where reasonable


By : 'Alexandra'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : FLAT
I had rented a property through David Lichfield previously and had no complaints when I did. Since then I have dealt with a number of estate agents when I left the area, who have either been poor at communication, or simply not interested in customer needs. Recently, I have moved back to ... Read Full Review
Good
By : 'Disgusted'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : HA6
Rude staff. Lied about property being on offer when it's still free. Woman I spoke on the phone to mocked my name and said it was 'strange' -very unprofessional. Got someone else to call about an apartment and pretend they were interested and a staff member told them it was free to ... Read Full Review
By : 'Minty'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : HA28
My husband and I rented a flat for a year. I have never dealt with such awful estate agents - *. They barely responded to emails and when we had a leak in our kitchen, *theya just shouted at us and said we are not king and queen so will not be treated like royalty and have a fix straight away. ... Read Full Review
rent was fine - start up admin fees and inventory fees were high
By : Bobby Juttla
12 Jan 2018Thank you for your review, we have taken your comments on board. We would like to let you know that you did not speak to Anjana, we have an out of office hours response team, with whom you spoke to....


By : 'Peter'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : HA6
A professional and helpful agency that provides comprehensive support to future tenants in the Northwood area. Not only reassuring that they provide appropriate housing but also making sure that you get settled in and get a better understanding of the area you are about to move into. Positive ... Read Full Review
Good


By : 'Tim'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA6
Bobby was very helpful to us when we were just arrived in the UK and not familiar with the circumstances around us. He helped my family settle down quickly into a flat appropriate to us and did his best to answer all of our questions. A very nice guy! His colleague Karen also explained very ... Read Full Review

By : 'Oindrila'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA6
From the very first interaction Bobby made a pleasant impression....he is easy to approach and took care of all our requirements very diligently. He is professional and always ready to help with a smile. The entire process was managed smoothly and i strongly recommend him and David Lichfield. Keep ... Read Full Review


By : 'Ruth'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA6
I and my husband are so happy with the agents. They are Professional and Available. When we had some work to do in the house, they did every thing to solve the problem as soon as ... Read Full Review

By : 'NK'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : HA5
Quick, efficient and very friendly. Made the whole process of moving so smooth and hassle free. I highly recommend DL they are ... Read Full Review
good


By : 'Shuma'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : HA63
It was fabulous experience here in Northwood by David Lichfield mainly led by sales representative Bobby. His experienced know-how and advice were always helpful. What we felt most was that their quite devoted manner in terms of services. Even we are the expat family from foreign country, he and ... Read Full Review
normal


By : 'Rahul'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : HA5
Bobby was extremely helpful during Summer 2016 as we sought a new family home near Pinner. He went out of his way to help secure an ideal property. Since moving in, he and Anjana have been super proactive, responsive and thoroughly professional. It's been a breath of fresh air dealing with David ... Read Full Review


By : 'Olaf'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : HA5
Having worked with Bobby Juttla at David Lichfield for a year now I can say that I am very impressed of this estate agent. The team is very professional, issues are solved in a blink of an eye and great communication all the time. Bobby creates a genuine and welcoming relationship with his ... Read Full Review

By : 'Raj'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : UB5
Bobby and David Lichfield are very professional in their approach to finding tenants just right for me. They have made transitioning from one tenant to another very smooth and in a very short space of time, leaving me (landlord) and tenants very happy. Bobby's view is when looking for tenants he ... Read Full Review

By : 'Kicki'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA6
We really could recommend Bobby Juttla if you are searching for a house to rent. He understood what we where looking for and really tried to find us something to ... Read Full Review


By : 'CM'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £4000
Would you recommend ? : Yes
Postcode : HA6
Bobby was amazing in helping us to secure a rental property during a traumatic period for us when we were forced to move out of our home at short notice when it was damaged in a flood. He pulled out every stop to find and secure us a rental property as quickly as he could. Anjana and the whole ... Read Full Review
Good


By : 'Maj.'
Branch : Northwood, 58 Green Lane
Services : Letting (As a Tenant)
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : UB5
Very genuine and helpful! Have dealt with Bobby, Liz and Adam in person and all were extremely efficient, friendly and have showno so far to be very trustworthy, we also dealt with another girl who was on call late on a Friday evening and did her very best to help us out and did not give up until ... Read Full Review
Competitive
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Last updated at 10/19/2016, 2:41:45 AM by allAgents