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The UK's Largest Customer Review Website for the Property Industry

1.3/5, 47 Reviews
7% Recommended
67% letting valuation accuracy
36% letting fee satisfaction
By : 'Gul'
Services : Letting(As a Tenant)
Sold price : £600
Would you recommend ? : No
Postcode : BD1
Declined, Delayed & Negligent Repairs Please read Leef Properties bad reviews before considering renting with them. I was a tenant at Eldon Place, Bradford between August 24September 25, & I had one of the worst experiences of my life renting through Leef. Due to their declined, delayed & negligent repairs & their unprofessional staff. Leaks August 24: 1X shower tray leak which caused significant damp & black mould. 1X agent also illegally entered my flat without my permission & refused to apologise. Damp, Black Mould & Water Ingress SeptemberDecember 24: I asked multiple times the shower plinth board to be reattached, & black mould infested skirting boards to be removed, but Leef ignored me. The mould infested skirting boards were only removed after I complained to Housing Standards. The shower tray began leaking again, & this was only dealt with as Housing Standards told Leef to fix the leak. I also reported water ingress from the roof in December 24, but this was never dealt with. Low Water Pressure January 25: A contractor attended to regrout the shower, but then he poured the grout down the toilet, which could have blocked it. There was a major leak in another flat which caused 2X ceilings in the building to collapse, & the leak damaged the water pump. I then had low pressure several weeks & was repeatedly fobbed off, & told Leef were ‘Waiting parts.’ My washing machine also stopped working in late January, due to low water pressure & a damaged motor. No Running Water February 25: I then had no hot water a day, as pipes had burst in another flat. Our entire block of flats then had no running water 3 days straight, due to the damaged water pump. I made a SAR to Bradford Council & it took threats of Council enforcement action, & financial penalties against Leef, Building Managers & the Landlords the water pump to be replaced. Council Order March 25: The Council issued Leef a Notice of Works, which identified category 2 hazards. •Black mould underneath the shower had to be sealed off. • Plaster cracks in the bathroom had to be filled in. • Damp paint had to be used in the bathroom. • A radiator had to be installed to deal with the damp from the previous shower leaks. • The vinyl had to be to be left flush with bathroom fittings (this part of the order was not complied with). • The water ingress from the roof had to be investigated, but the building managers misrepresented this as condensation. Pests & Fire Safety Breach May 25: I then had a Carpet Beetle infestation & it cost me over £100 in insecticides. I suspect the pests entered on a contractor’s dust sheet. Leef only arranged pest control in August 25, after Housing Standards wrote to Leef. But, Pest Control was only told to treat the bedroom & not the entire flat. The contractor then back tracked & said he can’t see the pests, so he can’t use any chemicals. The Carpet Beetles were still present when I left this property in September 25. May 25: Fire Door Entrapment I was trapped in my flat 12 hours as the door had jammed due to the door barrel, & incorrectly applied internal fire seal. This required the Fire Brigade to attend to get the door opened. A contractor changed the door barrel, but initially declined to remove the fire seal to the external side, even though the door was still jamming. He instead told me to apply pressure to get the door locked & unlocked. This was absolutely unacceptable as this was my fire exit, & I needed to be able to leave quickly in an emergency. He only moved the fire seal to the external side of the door when he realised I was on the phone to Housing Standards. (I audio recorded the contractor whilst he was in my home). But, he negligently reapplied the fire seal, so it caught on the carpet & prevented the door from fully opening. Retaliatory Section 21 Eviction July 25: From my SAR I noted that Leef had lied to Housing Standards. Stating that I had declined access a fire door repair, but through my FixFlow messages to LeefI was able to refute Leef’s lies & misrepresentation. Leef & the Landlord then retaliated against me my complaints to external agencies about repairs, by issuing me with a Section 21 (No fault eviction). (Thankfully the Renter’s Rights Bill will ban Section 21). DampBlack Mould & Misrepresentation August 25: A contractor removed the bathroom vinyl to comply with the March Council Order, & I noted significant damp & some black mould on the wooden bathroom flooring, (from previous shower tray leaks), which Leef misrepresented as water stains. The fire seal was finally readjusted, after nearly 3 months & Housing Standards intervention. September 25: • Carpet Beetles were still present. • Dampblack mould on the wooden bathroom floor was not treated. • An intermittent bathroom sink leak remained & water ingress from the roof continued.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 36.00% | £475 | £1,800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 36 | 0 | 0 | 0 | 0 | 1 | 8 |
Leef Property Management Ltd
865 Birchwood Boulevard, Warrington, Cheshire
WA3 7QZ
0333 444 1155
By : 'Gul'
Branch : Warrington, 865 Birchwood Boulevard
Services : 2
Sold price : £600
Would you recommend ? : No
Postcode : BD1
Declined, Delayed & Negligent Repairs Please read Leef Properties bad reviews before considering renting with them. I was a tenant at Eldon Place, Bradford between August 24September 25, & I had one of the worst experiences of my life renting through Leef. Due to their declined, delayed & ... Read Full Review
By : 'Lara'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Rent PCM : £5
Would you recommend ? : No
Postcode : CA2
We've been renting a new-build house managed by Leef for several months now, and it's been a complete disaster. The heating has never worked since we moved in (reported in early September), and despite endless attempts to get them to fix it, we've been ignored, lied to, and dismissed ... Read Full Review

By : 'Kayla'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Rent PCM : £65
Would you recommend ? : No
Postcode : BB2
A star is too much my elderly mum rents off them her kitchen is dropping apart she has rubbish and rats in her back alley that's been there 11 years they keep saying it's not there problem and the tenants that was in before.. she recently had environmental health out that was ... Read Full Review

By : 'Chiamaka'
Branch : Warrington, 865 Birchwood Boulevard
Services : Online Auctions
Would you recommend ? : Yes
Postcode : OL1
They are so lovely, especially Heather ???, I will recommend them ... Read Full Review

By : 'Patricia'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FY5
A big thank you to Liberty Greaves for her quick response getting a plumber to fix a leak under my sink. Five stars for her excellent professional help with this ... Read Full Review
By : 'John'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( Property Management )
Rent PCM : £1800
Would you recommend ? : No
Postcode : L3
I used LEEF in Altrincham for several years to manage a small flat there for me. they were EXCELLENT, on the ball and hard-working (my contact there was Abigail) and sorted several difficult issues for me. So when I sold that one and bought in Liverpool I used LEEF again. Big mistake. for over ... Read Full Review
By : 'Laura'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L10
Avoid at all costs. This agency are absolutely shocking. I can't stress enough do not engage with at any cost. One star is actually too ... Read Full Review
By : 'L'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £895
Would you recommend ? : No
Postcode : LS15
AVOID AT ALL COSTS! These people are complete scammers. I viewed and applied for a lovely property, filled out my application for a 6 month tenancy, which was accepted. Went through referencing, paid the holding deposit and now they are telling me that they only offer 12 month contracts and this ... Read Full Review
By : 'David'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : OL1
PLEASE READ BEFORE CONSIDERING RENTING FROM LEEF!!! This company in my opinion, is without a doubt is the most disgustingly unscrupulous and cruel company I have ever had the displeasure of having to deal with. I will be commencing with Legal Action against them imminently, full details will be ... Read Full Review
By : 'Silvia'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M11
It is a scam to stay with your holding deposit. Do not even contact them. They should be reported to the ... Read Full Review
By : 'Regan'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IP1
TLDR; A petty, money grabbing company with zero communication skills and not a stuff given about their tenants wellbeing so long as the rent gets paid. Anyone renting through this company would be wise to read the small print, keep proof of everything and make full use of the DPS. Of all of the ... Read Full Review

By : 'Zoe'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
My experience with Leef was a pleasant one, even throughout a property issue which lead me to vacate for refurbishment, they eventually had everything sorted for me, and for 5 years after there were no bumps for me after that, thank you for ... Read Full Review
By : 'C'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TS24
Extremely unprofessional, immoral and irresponsible property management company. Upon moving in the property was filthy (including an uncleaned, stained toilet), it had not even been dusted over prior to handing over the keys; funnily enough when my tenancy ended they attempted to charge me for a ... Read Full Review


By : 'Chloe'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CH41
AVOID! If I could 0 starts I absolutely would!!! Horrendous letting agent with some of the worst customer service I’ve ever came across in my life. We rented a flat with leef, upon viewing we were really keen to be accepted as the flat seemed ideal at first glance but were advised ... Read Full Review
By : 'Paul'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : L5
Please listen to all the bad reviews! The most unprofessional, amateur, rude, unorganised company I have ever been unfortunate enough to have to deal with. From reading all the numerous terrible reviews on different sites online I feel for anyone who has to deal with them. Unfortunately, I did ... Read Full Review
By : 'Tenant'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DN2
DO NOT RENT with this property agency,worst company ever.water is leaking from the upper floor of the electrical panel, this is dangerous for us, if something bad happens because of your rudeness and irresponsibility you are responsible to know, and don't tell me to write an email to fix flo ... Read Full Review


By : 'SO'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : M30
No star for this awful agents,I checked in into this property in this week 22nd of November,and I came the next day to sleep,and the light in my flat was off,and I could not use the place I rented with my hard earn pounds,I called and called and they won't pick call, they mande me council my ... Read Full Review
By : Ryan
19 Dec 2022Hi Callum I have been having ongoing problems with leef now resulting i court action due to them not keeping in line with housing protocols I would urge you to take legal if you think they are in...

By : 'Awab'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : WA7
Worst experience ever. These people are a joke. They chase you like a dog at first then when you pay the deposit then they start to ignore you. BTW these people don't have an office. They only respond to emails and no one oaswers the phone because they don't have an office. I went ... Read Full Review
By : 'Richard'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : DH8
DONT NOT RENT WITH THESE COWBOYS....Told me my application was successful in July and gave me a move in date in August. Paid my deposit etc and then the day before the move in date, a month later, told me they made a mistake and the application was actually rejected in July. Too late, I'm now ... Read Full Review
By : 'Angry'
Branch : Warrington, 865 Birchwood Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CH62
Diabolical! Leef property management are unprofessional, unhelpful, rude and uncontactable. The phone is never answered, they think it is acceptable to be two and half hours late to appointments without giving you any idea of when they might arrive. Not sure they actually know much about the ... Read Full Review
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Last updated at 9/16/2019, 3:35:41 AM by allAgents