The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 275 Reviews
99% Recommended
97% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
99% letting fee satisfaction

Caroline

Jane
By : 'Filipe'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : EH16
Very knowledgeable, professional and attentive service. Especial mention to Caroline all the guidance through the process.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 98% | £50,055 | £5,560,000 |
| Lettings | 100% | 99% | £0 | £0 |
McDougall McQueen
103 - 105 Bruntsfield Place, Edinburgh, City of Edinburgh
EH10 4EQ
0131 228 1926


By : 'Filipe'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH16
Very knowledgeable, professional and attentive service. Especial mention to Caroline all the guidance through the... Read Full Review
By : 'Gillian'
Services : 4
Sold price : £174995
Would you recommend ? : Yes
Postcode : EH54
Everyone that helped with the purchase of my home were so helpful and professional! They kept me in the loop with every step of the process and were quick to answer any questions that I... Read Full Review
By : 'Gillian'
Services : 4
Sold price : £174995
Would you recommend ? : Yes
Postcode : EH54
Everyone that helped with the purchase of my home were so helpful and professional! They kept me in the loop with every step of the process and were quick to answer any questions that I... Read Full Review

By : 'Matthew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH22
My wife and I just sold our property with McDougall McQueen. The experience from start to finish was outstanding. It was a quick sale we were after, and we got one. Right from when we walked in to their Property Hub to have a chat, to the final hours of the sale, everything was handled in a very... Read Full Review


By : 'Liu'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EH28
The service I received from Mary and Jane was very... Read Full Review

By : 'Jac'
Services : Sales( As a Vendor )
Sold price : £781
Would you recommend ? : Yes
Postcode : EH16
From start to finish McDougall McQueen have been outstanding, so helpful, friendly and professional in very way. We had support and reassurance at every stage of the process. The marketing and sale of our property was excellent from the moment we contacted them to the tying up of the legal... Read Full Review
very clear from the outset

By : 'Katharine'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EH12
Excellent team and very efficient communication. Everything was explained so well to us and the team took time to listen to any questions and guide us through the property purchasing process. We had quite a lot of questions as first time buyers and both Jilly and Mary were always readily available... Read Full Review
By : 'Ollie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EH7
Mary and her team made the process of bidding and buying the flat really easy and as hassle-free as possible. They were proactive and supportive throughout, especially since this was my first time buying. My parents suggested working with Mary because of their own positive experiences with her over ... Read Full Review

By : 'MG'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : EH30
We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who did a brilliant job of keeping us informed and guiding us in the right direction. The only very minor criticism we would make is related to the use of the Lifequay... Read Full Review

By : 'Grant'
Services : Sales( As a Buyer )
Sold price : £850000
Would you recommend ? : Yes
Postcode : EH10
Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all things related to our offer, the missives and concluding. Highly... Read Full Review

By : 'KPG'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EH6
Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great at her work. I will strongly consider coming back for my next property purchase. Thanks also to Andrea for helping with the initial offering stage and Bobby for the final... Read Full Review


By : 'Catriona'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH26
Everyone that I have spoken to and dealt with at McDougall McQueen have been pleasant, polite and courteous- which is more than I can say about others we have dealt with when selling our home in Glasgow. Mary made a difficult process considerably less stressful and I am very grateful for that.... Read Full Review

By : 'Fiona'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH20
Very professional, helpful and extremely patient selling a house and managing a complex family will. Offered informative advice and showed great care in attention to the smallest of details for all involved. Highly... Read Full Review


By : 'Rachel'
Services : Sales( As a Vendor )
Sold price : £170500
Would you recommend ? : Yes
Postcode : EH10
It has all gone very well. Great communication. Everything has been explained. Good mixture of individual focussed emails and use of Lifequay. Very impressed. Stress has been greatly reduced due to service... Read Full Review

By : 'Richard'
Services : Sales( As a Buyer )
Sold price : £207500
Would you recommend ? : Yes
Postcode : EH41
I have nothing but praise and gratitude for Mary McQueen who handled my Conveyance from a property in England to a property in Scotland which was made particularly problematic by issues beyond our control which meant that we only had 10 days to start and complete the... Read Full Review


By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EH4
Professional, friendly and reassuring service throughout the process. We used McDougall McQueen for both the selling and buying process. It was all relatively new to us and Andrea, Leigh and Mary were all excellent in keeping us right. We had many friendly phone calls with Andrea during the... Read Full Review


By : 'Mary'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH4
When selling our late mum's home, and after having 4 evaluations done, my sister and I decided on McDougall and McQueen as our estate agent, Angela from the property team gave us the best valuation price and was in line with the Home Report, the only one of the four companies to do so. Also,... Read Full Review

By : 'Satvinder'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EH14
I am very happy with the service and high level of professionalism from Mary McQueen. My house purchase came with several challenges, all of which Mary embraced and resolved for me. Thank you Mary and McDougall McQueen, I highly recommend using... Read Full Review


By : 'Gillian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH14
Very impressed with the service we received from McDougall McQueen estate agency. They went over and above to make sure we had a smooth transaction. Cannot recommend them highly enough. Nothing seemed to faze them and you knew they were always at the other end off a phone if you had any... Read Full Review


By : 'Ed'
Services : Sales( As a Vendor )
Sold price : £269752
Would you recommend ? : Yes
Postcode : KY11
Marvellous company to work with and l cannot rate them highly enough. From the first visit from Angela to Caroline concluding the sale was only a matter of weeks. Every part of the sale was carried out swiftly and stress free from their choice of surveyor and photographer to all the staff who... Read Full Review
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Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 10/31/2023, 8:48:19 AM by allAgents