The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 728 Reviews
98% Recommended
100% sales valuation accuracy
77% sales fee satisfaction
By : 'Josh'
Services : Sales(I sold a property using them)
Sold price : £225000
Would you recommend ? : No
Postcode : ML1
We recently attempted to purchase a house being marketed by Upload Abode simultaneously selling our own property through them. Having watched a podcast beforehand featuring one of the owners, who explained that the company was founded after they themselves had a nightmare moving experience, we felt confident choosing them. Ironically, our own experience ended up feeling quite similar to the one they had hoped to prevent others. We had heard great things about Upload Abode—their modern, trendy marketing, strong social media presence, and reputation keeping clients informed—and we genuinely do think their online branding is excellent. However, unfortunately, our personal experience didn’t live up to these expectations. To be completely fair, we know not every issue was the fault of the estate agent. Selling and buying property can be unpredictable, and unforeseen circumstances happen. But what really undermined the process us was the imbalance in communication. It often felt as though the sellers (who were also their clients) were always kept in the loop, we were only told things at the very last minute. For example, we didn’t find out until the actual day we were supposed to move that our house sale was going to be delayed by over ten weeks. Considering both parties had paid the same significant fee, this felt strange and disappointing. What made things worse was discovering—via an automated marketing email—that our sellers had withdrawn entirely and put their house back on the market. The email listed properties we “might be interested in,” and one of them was the very house we were meant to be buying. It was a surreal and disheartening way to find out such important information. We did later receive a constructive phone call from the owner, who explained that she had advised against this happening. We appreciated the honesty, and ultimately all we wanted was openness and a genuinely impartial service. Sadly, the lack of personal touch and the feeling that we were always the last to know left the experience feeling somewhat disingenuous. We would have happily waited we’d simply been kept in the loop from the start. On a positive note, our own house did sell to lovely local buyers, and we’ve stayed on great terms—I even returned recently to help them with the heating controls and collect some mail. For now, we’re living with my parents with our two babies trying to find a home. Realistically we’ll be moving in the year, but we’re staying hopeful.
Fees are fair if the service was fair
By : Paul Costello
28 Nov 2025Thanks for taking the time to leave your review, we realise this must have been a stressful time and are genuinely sad this move didn't work out for you. I feel like the main concern raised in your review relates to communication and having reviewed our calls and messages, I can see that at every point throughout the sale and even after you accepted an offer, we replied to every contact swiftly whilst proactively contacting you with any updates we had. The imbalance may have been that the sellers were in contact with us a lot more often than you were, but they initiated this and we always contacted you if there was anything you should have been aware of. It appears the lack of communication was due to the solicitors dealing with your chain which is sadly something we often experience. You mention not being notified of a delay in completion as being an example of you being given last minute information. We completely understand why you would be disappointed with this, however, this was the responsibility of the solicitors and quite often we were finding information at the same time, or after you. Once a property is placed under offer, estate agents have very little influence on the conveyancing process. We were advised by the sellers’ solicitor that because you were unable to commit to the new entry date, the property was being remarketed, and your solicitor had been advised. When our director Charlene found out about this, she knew you would be upset so called to apologise for the situation and to see if there was anything we could do to help. Having reviewed the full timeline, it seems that the main challenges occurred during the conveyancing stage, which is handled by solicitors rather than the estate agent. We understand how disappointing the experience was for you, particularly when you feel communication between parties didn’t align, and we are sorry that the process became so stressful. We genuinely wish you a smoother experience moving forward and hope you find the right home soon.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 77.00% | £39,000 | £1,585,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 0 | 686 | 23 | 4 | 0 | 6 | 2 |
Upload Abode
39 Main Street, Uddingston, South Lanarkshire
G71 7EP
01698420884



£ 230000 Offers Over
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By : 'Dean'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £265000
Would you recommend ? : Yes
Postcode : ML8
By far the best estate agents in the country. Selling with Upload Abode gets you access to the whole team who are working to get you the best results your property. Can’t thank them enough making it so easy and stress free. Special shout outs to Olivia her calm, straight talking approach and ... Read Full Review
Fixed fee so you know what to expect as soon as you sign up. Also means you know they want to sell for more to benefit you and not to maximise the commission.
By : 'Caroline'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £268000
Would you recommend ? : Yes
Postcode : ML7
First service from start to finish ! Staff are fab at what they do .. helpful professional and the friendliest .. nothing is ever too much trouble ! The who selling process was totally seemless! Highly recommend sellingbuying your home ... Read Full Review
By : 'Claire'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £149
Would you recommend ? : Yes
Postcode : ML1
Amazing Estate Agents! All Staff are so so nice and helpful. The marketing and process that upload abode put in works a treat, our house sold very quickly and it is thanks to them. John Paul was the lovely estate agent who I met first and he came to my house to value it and give me all information ... Read Full Review
I think their fees are very reasonable for the work they carry out.
By : 'Claire'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £149
Would you recommend ? : Yes
Postcode : ML1
Amazing Estate Agents! All Staff are so so nice and helpful. The marketing and process that upload abode put in works a treat, our house sold very quickly and it is thanks to them. John Paul was the lovely estate agent who I met first and he came to my house to value it and give me all information ... Read Full Review
I think their fees are very reasonable for the work they carry out.
By : 'Natasha'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £242
Would you recommend ? : Yes
Postcode : ML6
Selling my home with upload abode has been a simply, quick and all round great experience from start to finish! From the valuation, stunning pictures and socials by Ciara, to the top tier viewing experience with Lynette I cannot fault the team. Excellent communication throughout and I would ... Read Full Review
By : 'Iain'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £130
Would you recommend ? : Yes
Postcode : G72
Amazing Team! We have used Upload Abode the sale of 2 properties, both under sad circumstances, in the past 3 months We would highly recommend them to anyone in need of an agent. The communication has been fantastic and personalised ourselves. Quick responses, clear communication and very ... Read Full Review
By : 'Catherine'
Branch : Uddingston, 39 Main Street
Services : 3
Would you recommend ? : Yes
Postcode : ML3
Upload Abode have been absolutely fantastic throughout the entire process. The team were professional, friendly, and extremely knowledgeable, keeping us informed every step of the way. Communication was excellent, nothing was ever too much trouble, and they genuinely went above and beyond to ... Read Full Review
By : 'Leigh'
Branch : Uddingston, 39 Main Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : G72
From the first point of contact the team at upload abode made selling our house a very easy, smooth process. The WhatsApp group was very helpful in keeping communication going, updating us with viewings and next steps. Nothing felt like a bother to them and any concerns we had were addressed ... Read Full Review

By : 'Gemma'
Branch : Uddingston, 39 Main Street
Services : 3
Would you recommend ? : Yes
Postcode : G72
We have had a really positive experience selling our home with Upload Abode. From the very start, the team were friendly, approachable and easy to deal with, which made what can be a very stressful process feel much more manageable. Communication was excellent. We especially appreciated the ... Read Full Review
By : 'Aiste'
Branch : Uddingston, 39 Main Street
Services : 3
Would you recommend ? : Yes
Postcode : ML1
Upload abode were outstanding throughout the whole process of our house sale. From the moment we made our first contact they have been exceptional. Always by our side making sure the whole process was as smooth as possible and reassuring us along the way. Communication was fantastic, quick ... Read Full Review


By : 'Lee'
Branch : Uddingston, 39 Main Street
Services : Sales (As a Vendor)
Sold price : £120000
Would you recommend ? : Yes
Postcode : ML4
Excellent service from start to finish from the team. We are selling my girlfriends flat any time now too and will be using Upload Abode again that. Couldn’t recommend them enough. Special mention to Olivia, John Paul, Ciara and Rae who were always at hand to help and answer any questions ... Read Full Review
By : 'Lorna'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £200000
Would you recommend ? : Yes
Postcode : G33
Amazing Team! We have just used Upload Abode the sale of our home and would highly recommend them to anyone in need of an agent. The communication has been fantastic and personalised ourselves. Quick responses, clear communication and very professional. We are so grateful their support in ... Read Full Review


By : 'Mark'
Branch : Uddingston, 39 Main Street
Services : Sales (As a Vendor)
Sold price : £169000
Would you recommend ? : Yes
Postcode : G75
I have sold several properties with Upload Abode and each time the process is smooth from start to finish. They kept me up to date at every stage with regular updates leaving no stone unturned. Thanks again guys, 5 star service as ... Read Full Review


By : 'Laura'
Branch : Uddingston, 39 Main Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML2
I have had an incredibly smooth and stress free experience selling my property with Upload Abode. Their communication was excellent, keeping me informed at every stage of the process. I would wholeheartedly recommend them to anyone looking to sell their ... Read Full Review
By : 'Michael'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £131
Would you recommend ? : Yes
Postcode : ML1
Thank you so much all your help. I knew the apartment would sell quick but this even surprised me. Exceptional customer service and attention to ... Read Full Review
Got me £8,000 above home report value
By : 'Josh'
Branch : Uddingston, 39 Main Street
Services : Sales (As a Vendor)
Sold price : £225000
Would you recommend ? : No
Postcode : ML1
We recently attempted to purchase a house being marketed by Upload Abode simultaneously selling our own property through them. Having watched a podcast beforehand featuring one of the owners, who explained that the company was founded after they themselves had a nightmare moving experience, we ... Read Full Review
Fees are fair if the service was fair
By : Paul Costello
28 Nov 2025Thanks for taking the time to leave your review, we realise this must have been a stressful time and are genuinely sad this move didn't work out for you. I feel like the main concern raised in...
By : '⭐️⭐️⭐️⭐️⭐️'
Branch : Uddingston, 39 Main Street
Services : 3
Sold price : £75000
Would you recommend ? : Yes
Postcode : ML3
We used Upload Abode both buying and selling and they were great. Friendly, helpful, great communication, and they made the whole process smooth and stressfree. Highly recommend them to anyone looking a reliable, supportive estate ... Read Full Review
By : 'Bernice'
Branch : Uddingston, 39 Main Street
Services : 3
Would you recommend ? : Yes
Postcode : G71
From the valuation with Paul, to the sale of my property which was handled by Rebecca, it has been as smooth and stress free as is possible. I was kept updated at every point and Rebecca was always on hand I had any queries. Chiara did a fabulous job with the marketing. The photos and videos ... Read Full Review


By : 'David'
Branch : Uddingston, 39 Main Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML1
You are in good hands with Upload Abode. From initial enquiry they are engaging, positive and willing to be of assistance and wanting the best their clients and your home. All of the team are super polite and available to chat, no matter the reason your call to be of Help with the salepurchase ... Read Full Review
By : 'Jaclyn'
Branch : Uddingston, 39 Main Street
Services : Sales (As a Vendor)
Sold price : £336000
Would you recommend ? : Yes
Postcode : G76
Great service from the very start. The communication was exceptional throughout. We really liked the marketing strategy and everyone we worked with made the process so much easier than we thought it was going to be. The staff are a real positive of this company. We would definitely recommend Upload ... Read Full Review
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Customer experience is extremely important to the team at Upload Abode. If you have any concerns please contact Charlene Costello in the first instance on 01698 420884 or charlene@uploadabode.co.uk
Last updated at 2/26/2024, 7:21:01 AM by allAgents