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The UK's Largest Customer Review Website for the Property Industry

0/5, 19 Reviews
75% Recommended
By : 'Abcde'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : L7
In all honesty, take your money elsewhere. It’s been an absolute nightmare renting with this company, from start to finish. To cut a very long story short; maintenance requests not followed through. Very, very rude staff interactions (intimidating, threatening, unprofessional - to say the least). Emails ignored. Entering your flat without permission or notice. Despite paying a key deposit prior to moving in, be warned, you might be forced to pay them another £100 (even you accidentally lock yourself out on a weekday during business hours), and they may not even have a spare key so you’ll have to wait around them to cut another. And then they go on to lose this cut a few months after, taking absolutely no responsibility to the valid safety concerns raised by the tenant. And many more negative experiences.. Avoid at all costs (unless you like headaches and losing your hard earned money). Many more professional companies in Liverpool to rent from. I advise you to take the positive reviews you read online with a (VERY large) pinch of salt. And would also urge the team at this company to actually put into practice their very own “unacceptable behaviour policy” (the irony of the fact the link to this policy on their website currently shows error: page not found)!! And don’t hold your breath about getting your £100 deposit back, even you left the flat looking better/& cleaner than it did when you first moved in. The only positive I can give is that it can’t get any worse than this company, so avoid at all costs! I am just glad to be finally out of a contract with you! I left my honest review as a way of sharing my negative experience I’ve had. And I can assure you that my review was not “fake”, as Nicholson’s always claims negative reviews are, but actually based on an (very unfortunate) genuine experience that I’ve had with the company, it’s owner & it’s employees.
Nicholson Lettings
116 Duke Street, Liverpool, Mersyside
L1 5JW
0151 475 5042
By : 'Abcde'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L7
In all honesty, take your money elsewhere. It’s been an absolute nightmare renting with this company, from start to finish. To cut a very long story short; maintenance requests not followed through. Very, very rude staff interactions (intimidating, threatening, unprofessional - to say the least).... Read Full Review

By : '.'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L7
If I could rate it 05, I would. In all honesty, take your money elsewhere. It’s been an absolute headache renting with this company, from start to finish. To cut a very long story short; maintenance requests not followed through. Very, very rude staff interactions. Rent increases despite no... Read Full Review

By : 'Francesco'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA10
Just took on a double unit from Paul at the Nicholson group and they cannot do enough you never to much trouble and always willing to go the extra mile here’s to a long partnership... Read Full Review
By : 'Paul'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L3
Really good wasn’t work with if your a tenant looking for a house or apartment I’d 100% recommend using Nicholsons great people and great... Read Full Review
By : 'Syd'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : L7
Best Landlord, Highest quality! I have been a tenant with nicholson Group for 5 years, without a doubt the best Landlord in Liverpool. They are amazing, properties are perfect and they always sort out any problems. Would highly recommend to use... Read Full Review

By : 'Jack'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HP13
Paul has been a pleasure to deal with and I would highly recommend Nicholson Lettings, 5* service... Read Full Review

By : 'Natasha'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : L15
Paul was really helpful at answering my questions and the process to acquire the property was smooth. Though, I'm suppose to get the keys next week but there's been no email or anything about it when I was told someone would show me the... Read Full Review
By : 'Cerys'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L8
Just wanted to share my positive experience with the new property manager Lestyn Smothers, he was friendly, extremely fast to reply and seems to have an active role in maintenance and other... Read Full Review
By : 'G'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : L17
After a few issues at the start of the tenancy, Paul got involved and immediately resolved everything. He has always been friendly and professional on the phone and quick to follow up afterwards. Paul is happy to respond to messages and goes above expectations when addressing problems. From what we ... Read Full Review
By : 'Josh'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L15
Despite my busy work life Nicholson group were patient and helpful whenever necessary. They wete ubderstanding and respectful of my schedule throughout the... Read Full Review
By : 'Lewis'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA10
Absolutely brilliant service from lestyn smothers. We can’t speak highly enough of him and his company. Very personable and calming presence. Iestyn smothers has been unfailingly helpful, friendly, polite and efficient. . I won't hesitate to use again. Thank you Iestyn... Read Full Review
By : 'Christabel'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : L7
Honestly, it's best to avoid this letting agency. Admin staff are very rude and unprofessional. Can't count how many times they hung up the phone on me and to make matters worse, lied against me. Yes, we lost the deposit fee but that is much better than dealing with their very... Read Full Review
By : Nicholson Lettings
11 Jul 2024Unfortunately you have no legal right to rent in the UK hence why we couldn’t move forward with your application. Good luck in the...
By : 'Darrin'
Services : Letting( Admin )
Would you recommend ? : No
Postcode : L7
Please avoid Nicholsons lettings at all costs. Especially if you're a student or parents of students looking for accommodation in Liverpool. They do not care about their tenants and treat them with absaloute distane My daughter and her 2 friends had an awful experience with Nicholsons... Read Full Review
By : NICHOLSON LETTINGS
11 Jul 2024This is incorrect. The tenants applied to renew their tenancy agreement, which we duly completed. They changed their mind as they organised a new property. So they wished to remain with us for a...
By : 'Christopher'
Services : Letting( As a Tenant )
Rent PCM : £410
Would you recommend ? : Yes
Postcode : L8
I am writing this review to express my deep gratitude for our letting agent, as she has done a great job and went out of her way to make our process smooth and understandable for the referencing team. She has been very thoughtful and kind in understanding the situation while keeping everything... Read Full Review
By : 'GlobeTrottingKim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L8
Moved in to one of their HMO properties as I was relocated for work during the week. Excellent value for money and brilliant service/team if there were ever any issues. Maintained the building well. It was like a hotel for a fraction of the price. Well done to the team at... Read Full Review
By : 'Danielle'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : WA10
I was offered a new job which I accepted in St Helens, I moved up from Kent and I couldn’t Thank the Nicholson team enough. The lettings team made the whole experience a breeze and my apartment was exactly like their online viewing video. Highly recommend this company to anyone who are... Read Full Review
By : 'Joy'
Services : Letting( Property Management )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : WA10
Loved my shop in St Helens, I retired from teaching and started a new adventure before the pandemic, they are... Read Full Review
By : 'Adam'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : L15
Great company. Rented with the team for years. Professional, transparent and exceptional service Cannot thank them enough. Their new developments look... Read Full Review
By : 'PNHSDE'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L15
Avoid avoid avoid!! They changed name to hide old reviews Lived In wavertree in one of their "luxor" flats, neighbours to their old Wavertree office. WHAT an experience. The angry little man with *** that called himself the owner (Paul?) needs some kind of therapy; bless him.... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.