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Lawsons and Daughters
4/5, 293 Reviews
85% Recommended
67% sales valuation accuracy
71% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
We are a highly motivated, well established independent residential estate agent based in Hammersmith. We offer a complete service for vendors, purchasers, landlords and tenants. We pride ourselves on our professionalism and our office is staffed by highly motivated, well trained, experienced career estate agents.
"Terrible experience from..."
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1 Star Review
By : 'James foster'
Services :
Would you recommend ? : No
30 Jun 2025People found this helpful0
Terrible experience from start to finish. Me and 4 friends rented a 5 bedroom through Lawsons and Daughters a few years back and they were unhelpful, deceptive and at times even threatening. It started from pretty much day one, we went into their office to sign the necessary paperwork so we could secure the property. After doing this we were told that we "forgot" to sign one of the documents, even though we only signed what they had given to us. When it got to the move-in date we were asked to sign a document that meant they could give us the keys. We signed this only to find out that what we had actually signed was the inventory check-in before we had properly had a chance to inspect the property. We also discovered that they had removed the bed from one of the rooms, so our flatmate had no bed to sleep in. The bed frame in my room was also heavily damaged, unfortunately I did not realise this until I sat on it and it compeltely gave way under me! When I raised this with Lawsons & Daughters they said there was nothing they could do about it and I would have to buy a replacement. When the first rent payment was due we all sent our share over to Lawsons & Daughters seperately, we didn't think this was an issue as this was how we had paid at our previous property. Lawsons & Daughters said we had to pay from a single account (fine, not an issue) but then want on to say that if we did not do this we would be evicted immediately! A bit extreme if you ask me. We had a fair share of issues with the property, nothing major, but everytime we raised an issue we were always challenged. For example, the upstairs shower when used would cause water to drip down from the ceiling below. When we raised this they replied "this never happened before you guys moved in. You must do something wrong". The contractors they used were not great either. One of them showed up at lunch time to look at a fault, told us he would be back in a bit and then didn't return till almost 6PM. His friend then also showed up and the two of them spent most of the evening drinking beers on our stairs! When they had finished "working" they left the bathroom in a terrible state. Dust and loose screws everywhere. Many times when we emailed Lawsons & Daughters they would argue with each other over email with us still copied in, it was extremely unprofessional! We were on a 12 month tenancy agreement but for various reasons decided we all wanted to move out early. We asked if we could end the tenancy agreement a couple of months early. They said they would put the property on the market and if they were able to secure new tenants for the proposed date then we could move out early with no issues. After a few days of viewings they advise us that they have secured new tenants so we are free to move out early. Fast forward a few weeks and one of us gets a phone call from one of the estate agents saying "oh because you guys have moved out early I will have to take some deductions from your deposit to cover our commission." Obviously this is not legit and I imagine is probably illegal! We send an email baiscally saying what's going on, and they immediately back down. The only positive thing I can say about Lawsons & Daughters is that when we did move out they did return our deposit in full, which we were all very surprised about given the number of reviewers who have unfortunately not had the same luck. I definitely do not recommend this company, they are unhelpful, rude and probably breaking the law with same of their practises.
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Latest Reviews
Khalid Gulwais
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 94% | £185,000 | £335,000 |
| Lettings | 71% | 94% | £266 | £5,350 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 7 | 5 | 152 | 23 | 3 | 0 | 1 | 0 | 4 | 2 |
Areas covered
- SW6
Address
Lawsons and Daughters
404-406 North End Road, London, Greater London
SW6 1LU
020 85630202
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 10:00 - 17:00
- 10:00 - 17:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Excellent Repair ...
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5 Star Review
By : 'Irene'
Branch : London, 404-406 North End Road
Services : 2
Would you recommend ? : Yes
Postcode : W12
29 Nov 2025
People found this helpful
Quick, efficient washing machine repair. The issue was resolved without any hassle, and the service was professional from start to finish. Highly ... Read Full Review
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These guys are absolute ...
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1 Star Review
By : 'Ajay'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
29 Nov 2025People found this helpful
These guys are absolute crooks. They find ways to not refund your deposit. The agents are highly unprofessional, don't turn up for pre-decided meetings, renege on their commitment and when you complain to the agency, they brush it aside. They should be reported to the ... Read Full Review
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If I could give negative ...
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1 Star Review
By : 'David'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
29 Nov 2025People found this helpful
If I could give negative stars I would have. These guys are charlatans. I am surprised how their license has not been taken away. My son was a tenant through them and had to run pillar to post to get his deposit back. Also their agents are most unethical. Avoid these guys ... Read Full Review
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I've had a very challenging ...
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1 Star Review
By : 'Aarush'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
21 Nov 2025People found this helpful
I've had a very challenging experience with this agency. Our agent, George, made commitments he did not keep which led to our deposit not being returned for months. Also, they attempted to deduct large amounts from our deposit for problems that existed prior to our tenancy, which we had to dispute ... Read Full Review
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I have dealt with their ...
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4 Star Review
By : 'vivi'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
28 Oct 2025People found this helpful
I have dealt with their repair service for the properties so far, and I can say that overall, it is reliable, though it may require a bit of patience. They have a big team of skilled repairmen who know what they’re doing, and in the end, the job gets done ... Read Full Review
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... ...
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5 Star Review
By : 'Khalid'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
12 Sept 2025People found this helpful
... Read Full Review
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Very bad experience. We had a ...
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1 Star Review
By : 'Laura'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
29 Jul 2025People found this helpful
Very bad experience. We had a scheduled property viewing with George, who never showed up. We tried calling him multiple times, but he didn’t answer. We also called the agency, no response. After waiting 40 minutes, we went to their office. The door was closed, but the manager was inside on his ... Read Full Review
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Terrible experience from ...
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1 Star Review
By : 'James'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
30 Jun 2025People found this helpful
Terrible experience from start to finish. Me and 4 friends rented a 5 bedroom through Lawsons and Daughters a few years back and they were unhelpful, deceptive and at times even threatening. It started from pretty much day one, we went into their office to sign the necessary paperwork so we could ... Read Full Review
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I rented a property recently ...
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5 Star Review
By : 'OBY'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
13 May 2025People found this helpful0
I rented a property recently with Lawson and Daughters through Rita. She is so proactive, rendered a top notch service, no wasting of time Am mostly thrilled by the cleanliness of the ... Read Full Review
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The worst agency I’ve ever ...
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1 Star Review
By : 'Chun'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
22 Mar 2025People found this helpful
The worst agency I’ve ever encountered in my life. Took them to the Property Ombudsman and I was awarded a compensation of £300. Khash and Armin lied to pressure me to move out of the property mid contract, or sign a new tenancy agreement with a £300 increase pcm, after signing a contract only ... Read Full Review
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Rita was incredibly helpful ...
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5 Star Review
By : 'ILIANA'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
21 Mar 2025People found this helpful
Rita was incredibly helpful throughout the entire process! She’s always quick to assist and genuinely eager to ... Read Full Review
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Lawsons and daughters great . ...
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5 Star Review
By : 'Mojtaba'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
18 Mar 2025People found this helpful
Lawsons and daughters great . company and have a good ... Read Full Review
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Poor form from start to ...
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1 Star Review
By : 'Will'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
11 Mar 2025People found this helpful
Poor form from start to ... Read Full Review
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Where to begin. Although the ...
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1 Star Review
By : 'Samarth'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
30 Sept 2024People found this helpful
Where to begin. Although the staff at Lawsons & Daughters were generally polite, our overall experience was unfortunately riddled with deception and unprofessionalism. Before moving in, we were handed a property in poor condition. It was dusty and the oven wasn't cleaned. We chose to overlook ... Read Full Review
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Great communication and ...
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4 Star Review
By : 'Arushi'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
17 Sept 2024People found this helpful
Great communication and helpful nature showed from Khashayar Zarghampour! They all really guided us well throughout the process and made everything so easy. All mishaps were fixed right away. Incredibly kind and patient ... Read Full Review
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We had a very good experience ...
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5 Star Review
By : 'Nadezhda'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
2 Sept 2024People found this helpful
We had a very good experience dealing with Lawsons & Daughters. All the necessary paperwork was completed in a few weeks time. I would like to highlight Insaf as a diligent and responsible employee. She responded to our queries swiftly, dealt with the collection of documents and offered a general ... Read Full Review
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Great service. Rita was an ...
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5 Star Review
By : 'Katerina'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
2 Sept 2024People found this helpful0
Great service. Rita was an excellent agent who was always quick to reply and made sure to guide us throughout the process of renting our property. Highly ... Read Full Review
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Lawsons and Daughters ...
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5 Star Review
By : 'Natie'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
23 Aug 2024People found this helpful
Lawsons and Daughters provided a smooth and efficient service. Mariam and Khash were brilliant, going the extra mile to try to accommodate our requests, all the while displaying a great deal of professionalism. I would recommend Lawsons and Daughters to anyone seeking a reliable housing ... Read Full Review
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Khash has been a very ...
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5 Star Review
By : 'Ivan'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
21 Aug 2024People found this helpful
Khash has been a very responsive and communicative agent throughout my entire tenancy. Overall a positive ... Read Full Review
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... ...
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5 Star Review
By : 'Bhavani'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
12 Aug 2024People found this helpful
... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In House Complaints procedure
Last updated at 10/19/2022, 9:11:23 AM by allAgents
