The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 301 Reviews
85% Recommended
67% sales valuation accuracy
71% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
By : 'Samarth Gowda'
Services :
Would you recommend ? : No
30 Sept 2024Where to begin. Although the staff at Lawsons & Daughters were generally polite, our overall experience was unfortunately riddled with deception and unprofessionalism. Before moving in, we were handed a property in poor condition. It was dusty and the oven wasn't cleaned. We chose to overlook these initial issues as they were minor, but they set a troubling precedent for dealing with this company. When signing the contract, we specifically inquired about any upcoming major construction, and were reassured that only minor works were planned. However, we were subjected to eight months of construction. The constant noise, lack of natural light due to the scaffolding and frequent disturbances were not only frustrating but detrimental to our day-to-day living. Towards the end of our tenancy, viewings were scheduled as expected. Unfortunately, these were poorly managed. Agents regularly exceeded their allotted time slots, arrived late, or, on one occasion, turned up without any prior notice. The most infuriating part of our experience, however, was the deposit recovery process. Despite submitting all requested documentation multiple times, they tried to charge a ludicrous £250 cleaning charge for pre-existing issues—such as dust and an unclean oven—that we had documented upon moving in. After presenting our evidence and threatening to escalate the matter through deposit protection services, we eventually received our deposit, though it took nearly a month and was still short by a few pounds. While the missing amount was small, it reflects the overall lack of professionalism. If Tesco wouldn't accept short payment for something as minor as a fanta, why should tenants tolerate this? In short, we found Lawsons & Daughters to be dishonest and unprofessional. They are very good at finding unjust loopholes to take your money in whatever way they can. I strongly advise future tenants to exercise caution. If you do choose to rent with them, make sure to document the condition of the property thoroughly, record all conversations in writing through email and be prepared to take legal action if the situation calls for it.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 94% | £185,000 | £335,000 |
| Lettings | 71% | 94% | £266 | £5,350 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 5 | 152 | 23 | 3 | 0 | 1 | 0 | 4 | 2 |
Lawsons and Daughters
404-406 North End Road, London, Greater London
SW6 1LU
020 85630202








By : 'A'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
28 Feb 2026Excellent estate agents, had no problems at all while renting with them. Highly professional, effective team - especially Armin, who is particularly helpful and resourceful when it comes to resolving any matters with our property. Would recommend to anyone wishing to rent in the ... Read Full Review
By : 'Lewis'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
9 Feb 2026We booked an appointment via Alani on the Friday to view a rental property during our lunch hour on the Monday, which we needed to take extended time for. 5 minutes before the appointment I called Alani to tell her we was outside and she told us the property had a let ... Read Full Review
By : 'Larissa'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
8 Feb 2026Extremely poor ... Read Full Review
By : 'Xerxes'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
7 Feb 2026... Read Full Review
By : 'Solange'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
28 Jan 2026I've rented from this agent twice and on each occasion they have been great. Especially ... Read Full Review
By : 'michael'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
21 Jan 2026Armin is very helpful. He helped me to sort out a leak in my ... Read Full Review
By : 'Ross'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
18 Jan 2026**READ BEFORE YOU RENT WITH THEM** I don't know where to begin with this awful, incompetent estate agents. From start to finish of the tenancy it was nothing but problems, before we had even moved in there was major communication issues. We was not told that not all of us could be on the tenancy ... Read Full Review
By : 'Denis'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
22 Dec 2025Good interaction with your team, ambient environment irrespective of the weather conditions at your property, quality home appliances to the services of your tenants. Great customer services in emergency situations with good service repairs. I would love to be in touch with any of your apartment ... Read Full Review
By : 'Irene'
Branch : London, 404-406 North End Road
Services : 2
Would you recommend ? : Yes
Postcode : W12
Quick, efficient washing machine repair. The issue was resolved without any hassle, and the service was professional from start to finish. Highly ... Read Full Review
By : 'Ajay'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
29 Nov 2025These guys are absolute crooks. They find ways to not refund your deposit. The agents are highly unprofessional, don't turn up for pre-decided meetings, renege on their commitment and when you complain to the agency, they brush it aside. They should be reported to the ... Read Full Review
By : 'David'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
29 Nov 2025If I could give negative stars I would have. These guys are charlatans. I am surprised how their license has not been taken away. My son was a tenant through them and had to run pillar to post to get his deposit back. Also their agents are most unethical. Avoid these guys ... Read Full Review
By : 'Aarush'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
21 Nov 2025I've had a very challenging experience with this agency. Our agent, George, made commitments he did not keep which led to our deposit not being returned for months. Also, they attempted to deduct large amounts from our deposit for problems that existed prior to our tenancy, which we had to dispute ... Read Full Review
By : 'vivi'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
28 Oct 2025I have dealt with their repair service for the properties so far, and I can say that overall, it is reliable, though it may require a bit of patience. They have a big team of skilled repairmen who know what they’re doing, and in the end, the job gets done ... Read Full Review
By : 'Khalid'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
12 Sept 2025... Read Full Review
By : 'Laura'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
29 Jul 2025Very bad experience. We had a scheduled property viewing with George, who never showed up. We tried calling him multiple times, but he didn’t answer. We also called the agency, no response. After waiting 40 minutes, we went to their office. The door was closed, but the manager was inside on his ... Read Full Review
By : 'James'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
30 Jun 2025Terrible experience from start to finish. Me and 4 friends rented a 5 bedroom through Lawsons and Daughters a few years back and they were unhelpful, deceptive and at times even threatening. It started from pretty much day one, we went into their office to sign the necessary paperwork so we could ... Read Full Review

By : 'OBY'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
13 May 2025I rented a property recently with Lawson and Daughters through Rita. She is so proactive, rendered a top notch service, no wasting of time Am mostly thrilled by the cleanliness of the ... Read Full Review
By : 'Chun'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : No
22 Mar 2025The worst agency I’ve ever encountered in my life. Took them to the Property Ombudsman and I was awarded a compensation of £300. Khash and Armin lied to pressure me to move out of the property mid contract, or sign a new tenancy agreement with a £300 increase pcm, after signing a contract only ... Read Full Review
By : 'ILIANA'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
21 Mar 2025Rita was incredibly helpful throughout the entire process! She’s always quick to assist and genuinely eager to ... Read Full Review
By : 'Mojtaba'
Branch : London, 404-406 North End Road
Services :
Would you recommend ? : Yes
18 Mar 2025Lawsons and daughters great . company and have a good ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
In House Complaints procedure
Last updated at 10/19/2022, 9:11:23 AM by allAgents